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Find Top-Rated Palo Alto Window Treatment Experts

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Blinds And Curtain reviews in Palo Alto

  • B
    Peninsula Windows Fashion Gallery
    Previously excellent, now the owner seems to be overextended, which means a long wait time (months) for simple quotes, and no design service available. However, since I used to love this company, I will give them an overall "B" rating at this time. Their repair service on warrantied products remains excellent. On the other hand, getting new window dressings seems all but impossible unless perhaps one has a very large job.
    - April F.
  • A
    H & H Development

     We are delighted that we chose  H&H Development to install window shades for me.  They were highly professional and responsive, and helped me select window coverings that met our needs, and were competitively priced.  They were very easy to communicate with (by phone or email) and highly responsive in setting appointments at a time convenient for us.  They also helped us get our window treatments quickly as we were moving into a newly renovated  house within a few weeks of when we contacted them.  The installer who came was also professional and friendly.  They were also very responsive when it turned out that a couple of the shades had minor problems.  They immediately replaced them.  We love the window shades and were very happy with the whole experience.


    - Emilie R.
  • A
    MCWHERTER WINDOW COVERINGS
    Gary came over to estimate to our house.  He was very courtious and polite.  He was not pushy at all.  My husband and I felt very comfortable talking with him.  He helped me to choose right kind of shade for our specific decor.  He has a wonderful color sense.  
    He promised the next actions and followed through everything smoothly.  He came back with his colleague to install the shade.  It took less than a half an hour, everything was so smooth.  Now we have a beautiful shade enjoying looking at everyday.  I can recommend him to my friends and family strongly.  Thank you very much, Gary.
    - Kiyomi H.
  • A
    Peninsula Windows Fashion Gallery
    I contacted Peninsula Windows Fashion Gallery for info and quote on providing Hunter Douglas window coverings for my house remodel. The consultant/salesman was very professional and knowledgeable and guided me to blinds that would work. He came to my house, measured all windows (30 in all!), and provided a quote including installation.
    I subsequently put the project on hold, but would deflnintely contact PWFG again in window coverings/blinds/shutters were needed.
    - robert j.
  • F
    Window Fashion Pros
    This was a horrible experience.  I was moving into a new building and he was able to come out. He came out and he said that it wasn’t a Big Deal and all he would do is take $99 off the bill final.  He told me that he can do that work after hours too. I feel he threw his company under the bus and I think others should be warned. They were pompt in getting back with me after I purchased the deal though. I think this company was over priced and under valued.
    - Dan S.
  • A
    Window Fashion Pros
    They gave me an estimate. After the estimate they said I would have to pay an extra a $250 labor charge because my job had 3 windows or less. This was not stated in fine print. I am now getting a refunded

    UPDATE MARCH 7, 2014

    THERE WAS MISCOMMUNICATION AND VINCENT MARGOTT, THE OWNER, WENT OUT OF HIS WAY TO MAKE ME HAPPY.
    FOR FUTURE NEEDS, I WILL USE THEIR SERVICES.
    - helen w.
  • C
    Peninsula Windows Fashion Gallery
    We had both an excellent and a difficult experience with Peninsula Window Fashions.
    The GOOD: Great help in selecting shades, colors, describing options. Good design expertise. Super-responsive to problems, great customer service. 
    The BAD: The installer was awful. He appeared to be in a hurry and the work showed it. He installed the living room blind controls in a place that it was nearly impossible for me to reach. He installed the bedroom window coverings in a way that they were nearly impossible to open and close. I do not remember exactly when the cord broke, but it was very soon after they were installed.  He was also sloppy, leaving his tools and other items all over the house.
    Back to the GOOD: When we called Peninsula Window Fashions about the the problem, they were super-responsive. They sent him back, and this time our salesperson/designer accompanied him to make sure the job was done right.
    The DIFFICULT: Even after this, we continued to have trouble with the bedroom shades. It was not really Peninsula Window Fashions' fault -- we had chosen a heavy blackout blind -- but it would have been really really helpful to have more guidance upfront about the pluses and minuses of this product. We had opted for manual controls but even after they were fixed, the shades were still difficult (for me, nearly impossible) to operate.  They were just too heavy and it was too hard to pull on the cord. I would have really, really appreciated some additional info about the pros and cons of manual controls on a heavy shade. We may not have chosen this product or we would have opted for electric controls.
    Back to the GOOD: When we spoke with Patricia about this problem, she was super-helpful. She offered to provide the electric controls at cost. For a small extra fee, we got the electric controls and now the shade is easy to operate. We're happy with the end result.
    OVERALL: Because of their responsiveness and customer service, I would use this company again. But next time I would watch the installer very carefully and ask a lot of questions upfront.
    Small disclaimer: the cost I estimated may not be right. Right now, I can't find the receipt. 

    - Jamie B.
  • A
    H & H Development
    His name was Jerry Hovik.  I was very satisfied with him.  He gave me lot of different options.  He was always on time.  The product arrived very fast.  He arranged installation with his installers.  Everything was very smooth and I'm very happy.  I've got him several times for several different purchases.
    - BRIGITTE G.
  • A
    Theo De Friese & Sons Inc
    Our window shade cords broke, and we contacted this company via the Web. Scott Wirch contacted us right away and was able to schedule service the next day. He came on time, and while there noted that the shade next to us would need to have the cording replaced very soon. He gave us a good price for both. He was very knowledgeable about our shades (HunterDouglass Duette Shades), professional in his manner, prompt, and reasonable in price. We will definitely use this company again if we need to repair shades in the future.
    - Mary H.
  • A
    Peninsula Windows Fashion Gallery
    They are very professional. I feel like I am the only person in the world. Another thing I like very much about them is that they went through all the different options of what we could do to accomplish what we wanted to do with the window covers. They also told us about new products and new innovations that we were not even aware of, but it was all without any high pressure.
    - Doug K.
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Window Treatment Experts in Palo Alto

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