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Explore Our Solution Center for Helpful Sewer Cleaning Company Articles

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Things to Know Before Replacing Your Sewer Line

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How Much Does it Cost to Replace a Toilet Flange?

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How Much Does Sewer Line Replacement or Repair Cost?

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Sewer Cleaning reviews in Palo Alto

  • A
    ABC Remodel Inc
    ABC Remodel did a FANTASTIC job. Mr. Orhan Baser and Mr. Richard Betancourt would personally come to review the work and inform their workers what and how they expected the work to be done. But what also impressed me is that both were very kind to the workers but also did not allow for any negative behavior or sloppy work. It was amazing. They took a terminally basically destroyed house and turned it into a home, a palace, an oasis. I could not believe the transformation of the house. I had no experience in remodeling, and with the help of Mr. Baser and Betancourt they would advise in terms of which tiles to use for my needs, appliances, and on top of that, transformed the entry to an upstairs unit to be more private, thus turning the house into two private entries. In addition, I had an official laundry room with sink and all, which before there was none. I was so touched by their care and attention to details as if it was their own home they were remodeling. I would with eyes closed recommend ABC Remodel to anyone who wants quality, on time work. Oh, and they stand behind their work, responding quickly to any requests. I'd do it again. Because quality is rare to find these days, and cheap work is available but the quality, the workmanship is absent. It's a great investment! It's worth every penny!
    - Christine .
  • A
    Roto-Rooter Plumbing & Water Cleanup
    Excellent customer service on phone; prompt appointment scheduling; service provider was here on time and called beforehand. Quickly diagnosed problem and addressed it without incident. In, out and on his way within an hour.
    - Kelly S.
  • A
    Benjamin Franklin Plumbing San Jose
    I live in an old house in Palo Alto.  It has been more than 16 years since the last remodel was done.  Everything is due for broken-down.This time, the dish washer broke down, and water leaked underneath the floor.  That means I have to replace the vinyl and the sub-floor.  This is no ordinary job - I have to remove the dish washer, remove the vinyl, leave the sub-floor underneath to dry up, then install the vinyl, then install the dish washer.   I used Benjamin Franklin for a previous job.  I love their service and called them back. All these years, I never called back the same plumber twice, because I never found one which I think is professional and knowledgeable.  But I kept looking.They came and disconnect the dishwasher.  The plumber was professional and completed the job efficiently and fast.  However, when I used the water faucet later that night, water jetted out from an outlet under the sink.  I called them at 10:00pm.  They were fully booked the next day.  But they did accommodate my request and sent a technician very early in the morning, as they treated this as an emergency since the problem occurred after their work.The technician arrived around 8:00 am.  Within 5 minutes, he diagnosed the problem and informed me the issue: my existing installation was an old, quick and dirty, not-up-to-code installation, and could not work independently of the dish-washer.  It is a rare scenario and seldom happen nowadays ( yes, the installation was done 20 years ago ) and that was the reason why the first technician overlooked this.  To solve the problem, he needed to replace the installation and make it up-to-code - that means the job was more than just dis-connecting the dishwasher, it was to upgrade the existing installation.  But because they overlooked it in the first place, they were going to do the upgrade free.  All in all, the technician finished the job in 15 minutes.  And everything worked.I am so impressed with the service from the company that I asked the name of the technician - he is Kevin Bueno - and thanked him for his excellent service.  I have used different plumbing companies all these 16 years in hope of finding one that is knowledgeable and professional.  Now I found one, and it is a company of great integrity who stand behind its service.I was so impressed with the service that I checked to see whether they clean drains or not.  I always used another company which has close ties with the city. Now I am going to switch to this company.  Besides, I plan to remodel my house in the next year or so.  I definitely will have them to do all the plumbing for me, including installing the tankless water heater.  Their price is competitive amongst licensed plumbers, and may be a little bit pricier when compared with non-plumber doing plumbing jobs.  But I tried it before.  For non-plumbers doing plumber job - they look 3 hours to do 10 minutes work, at the end of the day, you may be able to save 10%, but it is really not worth it for the time spent, and the quality of the work that you get.  Highly recommend.
    - May C.
  • B
    Bayshore Plumbers
    The fee was to be paid whether they were successful or not and they said the probability of success was 80%.  There was no warranty for the work. Since it was late on a Saturday and we needed the line cleared, we accepted this proposal.  The first thing was they needed to borrow a ladder for roof access. The snake they had only reached 35 feet but that was adequate to unblock the sewer line.  They asked to borrow rags to complete the clean up.  They spent less than an hour on this effort.  They said that it would cost an additional $200 to replace a wax seal on one of the toilets affected by the blockage.  This was too high a price, so we declined this task.  
    A week later the blockage returned.  Because the invoice indicated no warranty, we did not call this plumber back.  The plumber called this time had a longer snake and had his own ladder.  For almost the same price he was able to clear the same blockage more thoroughly with the longer snake but also replaced the wax seals on two toilets.  That took an hour and forty-five minutes.  I plan to update this review if the blockage again returns.
    - David R.
  • A
    EJ Plumbing
    The plumber showed up as scheduled.  They gave us time to complete our showers and using the bathroom before they started the job.  They stated it would take 8 hours, however they had completed the job by 3PM.  They exceeded my expectation by being sure that everything was functioning properly before the left.  My garbage stopped working while the plumber was completing the paper work.  He took his time and found a rock in the disposal and cleared it out.  I am forever thankful for their service and will be calling them again in the future. They gave me closure to what the previous plumber left undone.
    - Ruth C.
  • A
    Quick Plumbing Services
    I had a previous plumber work on a blocked toilet, and despite paying high charges, the problem was left unsolved and I was told I needed $9,000 worth of new sewer lines to solve the problem.  So I phoned Quick Plumbing and they came over the same day.  Bernardo was very punctual, very helpful, and  even remembered that last year he worked at my home. Within 30 minutes he had solved the problem.  The cost $140 seemed reasonable for the work.  I was well pleased and mightily relieved that I did not the new sewer lines.
    - SHIRLEY F.
  • C
    Ace Plumbing & Rooter
    Things went  badly.  At the end of several hours work, the problem of the blocked toilet and slow draining shower was unresolved -- the toilet was still blocked and unusable. In addition the plumber told me that to solve the problem I needed to replace 70 feet of sewer line for an estimated $8,700. I was in shock.  The next day I called another plumbing company and they solved the problem in 30 minutes for a total charge of $140.
    A not so bad ending:  when I emailed Ace plumbing that I would not proceed with the replacement of the sewer line due to my dissatisfaction with their services, the owner called me right away, offered an apology, and rescinded all charges.  I was impressed with his responsiveness and concern for customer satisfaction.
    - SHIRLEY F.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    It went fantastic!  Jesus (from E Palo Alto Roto Rooter) was amazing!  
    We live in a 1928 house which shares a sewer line from the house to the street.  We have had this problem before, and a guy came out last time, shoved a snake down the clear-out, forced the problem out and left.  That was it - no camera, no check to see what the problem was.  For the same price, Roto-Rooter came out, they first put the camera in the sewer from the street, found the problem (roots), exactly where the problem was (68 feet from the street) - he then snaked the line and was able to get the snake turning the right direction through two Y junctions (we watched everything on the camera - I have no idea how he navigated those junctions, but he was a master!).
    Anyway, he fixed it, showed us exactly where the problem is, told us exactly what we needed to do about it,and called today to let us know what the quote is to fix it permanently (rip out the bad portion of the main drain which is underground, insert a T junction with a clear-out so that we have easy access in the future).
    Jesus was happy, helpful, professional, knew his trade, and a terrific guy.  I would use them again without any question, and I intend to get them out to take care of the long-term problem...
    - Tim R.
  • A
    Quick Plumbing Services
    Quick plumbing was responsive to my request, did the work in a timely and professional manner and I was pleased.  but a week later, I had the toilet back up again and Quick plumbing came out and charged me again -- even though I had paid them $1700 the week before.  They argued that the blockage was in a different place, but they had assured me that in addition to replacing the part of the line, they had cleared the whole line.  I thought they should not have charged me.
    - SHIRLEY F.
  • A
    Vital Restoration
    Very good service. Rep came to the house! took time looking at the situation, returned with a colleague who had experience without houses on work days, crews arrived on time & worked quickly & cleaned up.
    - Elizabeth R.
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Sewer Cleaning Companies in Palo Alto

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