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Real Estate reviews in Palo Alto

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  • Very well. The team was extremely helpful. They packed, loaded, unloaded and moved stuff around at my direction. Very professional! If there was something about which they were unsure, they asked first, which was great. I would definitely recommend these guys!
    - Ross S.
  • NorthStar was easy to book with and all the staff were professional and punctual. No rescheduling fee either, which was great for us since we weren’t sure in our moving date. Competitive pricing with no hidden costs. Would definitely use again for another move!
    - Sandra N.
  • It went well, the crew was on time and moved everything quickly. Very little needed to be packed by the movers. When everything was moved, there was some confusion about the price and payment. The crew chief asked for payment for three hours at $129/hour, their regular rate, for a total of $387. The Angie's list offer was three movers and a truck for three hours for $299, which was prepaid. The crew chief made a call and the issue was resolved. One point about the offer rubs me wrong. The advertising by the company says that this was a $450 value. This seems deceptive. They value their service at $387, not at this higher price.
    - Michael E.
  • Since the moving debacle, the company has responded quite responsibly to apologize, as well as offer further discount off of our move for our extreme inconvenience. They also assure us they are retraining their personnel to avoid future problems. While I can't give them a different rating for punctuality (the reality is the reality, and we can't go back in time) I do have to upgrade their other grades. Their manager was strenuously apologetic. Quite diligent about tracking me down to reassure me this was highly unusual for their company. Very very understanding that we would naturally be upset and suspicious when our truck went missing. Impressive apology.

    I guess I'd try them again. Because, mistakes do happen and they did the best they could (including the nearly tearful driver) to make it right for us.
    - Gail A.
  • We used Southwest again less than two years later (we really need to stop moving) - the service was equally as great. Five star review remains. They are a superb moving company. First class all the way!
    They Help us move back to Florida...Were we belong!
    - Steven C.
  • Using Magic Moving was a wonderful experience! Everyone was so friendly and very organized.  Victoria answered all my questions and gave me great tips on how to get organized and save time and money. The moving crew showed up early and didn?t waste any time getting started.   They were experienced, knew what they were doing and very professional.  They wrapped everything in heavy moving blankets and even packed some things I didn?t have ready.  They protected my floors, my stairs and doors throughout my home.  I own some expensive antiques and bedroom furniture which they handled with exceptional care.  I was impressed with how careful and fast these movers were! The price was more than fair and I ended up spending less than I anticipated.  Use this company as you won?t regret it.  I highly recommend.
    - desiree o.
  • I called the company 5 days before the move and they were the happy to help.  I had already been turned down by three other companies that couldn't fix me in to there schedule. The receptionist was kind and efficient  She emailed me the paperwork with in 20 minutes of our conversation. The day of the move, the movers showed up right on time and were awesome.  They got the move done flawlessly and I would most certainly use them again and recommend them to anyone.
    - Ellen U.
  • Excellent.  Three men showed up with a 26ft truck on time.  (There had been a problem calling in advance because the phone number had been mistyped.)  They took out boxes and wrapped other items (computer, desk, chair, file cabinets) for moving.  All was done quickly.  Packing and loading the truck took an hour.  Travel to the storage area took 1/2 hour and unloading the truck also took 1/2 hour. 
    Everything was done with care and attention.  The movers were concerned about protecting everything, covering chairs and desks with cardboard as needed. 
    - Michael E.
  • I called Magic Moving because of Angies List Reviews 5 days before my scheduled move when my arrangements with another possible mover fell through.  The receptionist took my name and said Kevin would call back, which he did.  He was very accommodating and came up with a price that was much lower than the other mover, without ever seeing the job.  (I knew how much our shipment from our out of state move weighed.) He proposed a flat rate and said they would send 6 guys and 2 trucks.  They arrived on time and took more time wrapping our stuff than our first mover from out of state did, including rewrapping some of the stuff in storage.  We were very happy with the service.
    Having said all that, the guys that showed up were from Jay's Small Moves in Oakland, and that's who we wrote the check to, so Magic Moving must have sent the job to them.  That seemed a little weird when I finally realized it since no one told me they were making the referral, but they did such a great job on short notice that I can't complain.  But in the end, this rating is about Jay's Small Moves.  But Magic Moving took care of making it happen, one way or the other, so I'm giving them a positive review.  (and posting this review on Jay's site too.)
    - GLEN S.
  • I called Magic Moving because of Angies List Reviews 5 days before my scheduled move when my arrangements with another possible mover fell through.  The receptionist took my name and said Kevin would call back, which he did.  He was very accommodating and came up with a price that was much lower than the other mover, without ever seeing the job.  (I knew how much our shipment from our out of state move weighed.) He proposed a flat rate and said they would send 6 guys and 2 trucks.  They arrived on time and took more time wrapping our stuff than our first mover from out of state did, including rewrapping some of the stuff in storage.  We were very happy with the service.
    Having said all that, the guys that showed up were from Jay's Small Moves in Oakland, and that's who we wrote the check to, so Magic Moving must have sent the job to them.  That seemed a little weird when I finally realized it since no one told me they were making the referral, but they did such a great job on short notice that I can't complain.  But in the end, this rating is about Jay's Small Moves.  But Magic Moving took care of making it happen, one way or the other, so I gave them a positive review as well.
    - GLEN S.
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Real Estate Services in Palo Alto

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