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F
". I had a fine needle biopsy on my thyroid 7 years ago when my g.p. noted nodules on my thyroid. He sent me to an endocrinologist which I have been checking in" with yearly, with blood work and ultrasound. Initially he ordered a biopsy which was done by another physician, not by Dr. . I remember the experience being extremely painful even with the local. Fast forward 7 years in 2015. My did a usual ultrasound, but this time there were changes in the nodules on my thyroid, mostly calcification that my to want to do another biopsy to out cancer. When we discussed this I told him how painful my first biopsy was and he reassured me, saying in the last 7 years techniques have improved, and the needles are thinner. I made the appt. for the biopsy and voiced my concern to the appt. scheduler about the pain. She said that the only thing that I could do was to request a pain drug from my primary dr. and make sure someone drove me home. I considered this, and then decided that I would go through it with a local, that perhaps I was making a mountain out of a molehill. I had never met Dr. before the biopsy. Before he came in, I told his tech that I was concerned about pain and hoped I could be given extra local if needed. The tech went in the other room, and I'm assuming told the doctor what I had just told him, because after introducing himself Dr. said "You are getting a local and that's it. Most people are fine with this procedure. The local will cause some pain as well." He proceeded to the biopsy, and for 45 minutes I endured an incredible amount of pain, as he dug, twisted and moved the needle deep inside my thyroid. He never ONCE asked me how I was doing. I'm sure he was aware of it, as I began automatic deep breathing to get through it, all the while tears streaming down my face. He didn't talk to me during the procedure, not to reassure, give me an update on the process, nothing at all. If it hadn't been for the nurse volunteer that was holding my hand through the whole procedure, I don't think I would have made it. It was worse than 2 days of induced labor which I went through with my first child. I was never given more local pain relief. It seemed that my request had p***** him off and that he was going to be aggressive, unrelenting and show me he was in control. The day after, and for a week my neck was badly bruised. My family and friends were shocked. Two days after the traumatic event my body began to process it, and I became angry, depressed and tearful all at the same time. I had no idea what was going on with me until I realized I had been traumatized.

-Jacqueline K.

D
"The service was ok, but the administration/billing processes are terrible. I just received a bill for services provided in November of 2014. My husband has passed" away, his estate has been probated so off to the lawyer to determine if I should pay it. Small dollar amount, but it seems they think there's no statute of limitations on billing for services I have no way to verify were even provided.

-Kathy T.

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  • .  I had a fine needle biopsy on my thyroid 7 years ago when my g.p. noted nodules on my thyroid. He sent me to an endocrinologist which I have been checking in with yearly, with blood work and  ultrasound. Initially he ordered a biopsy which was done by another physician, not by Dr. Provider name locked. . I remember the experience being extremely painful even with the local. Fast forward 7 years in 2015. My Provider name locked. did a usual ultrasound, but this time there were changes in the nodules on my thyroid, mostly calcification that Provider name locked. my Provider name locked. to want to do another biopsy to Provider name locked. out cancer. When we discussed this I told him how painful my first biopsy was and he reassured me, saying in the last 7 years techniques have improved, and the needles are thinner. I made the appt. for the biopsy and voiced my concern to the appt. scheduler about the pain. She said that the only thing that I could do was to request a pain drug from my primary dr. and make sure someone drove me home. I considered this, and then decided that I would go through it with a local, that perhaps I was making a mountain out of a molehill. I had never met Dr. Provider name locked. before the biopsy. Before he came in, I told his tech that I was concerned about pain and hoped I could be given extra local if needed. The tech went in the other room, and I'm assuming told the doctor what I had just told him, because after introducing himself Dr. Provider name locked. said "You are getting a local and that's it.  Most people are fine with this procedure. The local will cause some pain as well." He proceeded to the biopsy, and for 45 minutes I endured an incredible amount of pain, as he dug, twisted and moved the needle deep inside my thyroid. He never ONCE asked me how I was doing. I'm sure he was aware of it, as I began automatic deep breathing to get through it, all the while tears streaming down my face. He didn't talk to me during the procedure, not to reassure, give me an update on the process, nothing at all. If it hadn't been for the nurse volunteer that was holding my hand through the whole procedure, I don't think I would have made it. It was worse than 2 days of induced labor which I went through with my first child.  I was never given more local pain relief. It seemed that my request had p***** him off and that he was going to be aggressive, unrelenting and show me he was in control. The day after, and for a week my neck was badly bruised. My family and friends were shocked. Two days after the traumatic event my body began to process it, and I became angry, depressed and tearful all at the same time. I had no idea what was going on with me until I realized I had been traumatized.

  • The service was ok, but the administration/billing processes are terrible. I just received a bill for services provided in November of 2014. My husband has passed away, his estate has been probated so off to the lawyer to determine if I should pay it. Small dollar amount, but it seems they think there's no statute of limitations on billing for services I have no way to verify were even provided.
  • Staff was friendly.  Appointments were a wide range of availability. Technicians were helpful and professional. Costs were considerably lower than a hospital. Good Experience.
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