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Hvac Repair reviews in Palo Alto

Real People ~ Real Reviews ~ Real Results

  • Carol Flynn Company did outstanding work on a complex and demanding installation of a heating/cooling system for our house and we are thoroughly satisfied with every aspect of our experience. Our two story house was built for central heating but not cooling. I requested a new two-zone heating and cooling system. Juan did the initial assessment and got it right from the very start. Significant ingenuity was required to create a new duct system that worked within the geometry of the house and to fit the heating unit within limited space. The work took a week (exactly as promised) and requiring a lot of special fitting. Marco and his team did a superb job. We were extremely impressed by their skill and professionalism and the resulting system is exactly what we wanted. We can control the cooling and heating in our house (now tested in summer and winter) to a degree that we had frankly thought was impossible for such a retrofit. It was an excellent experience and we are grateful to Carol Flynn to giving us a great solution to our heating and cooling.
    - Peter P.
  • I was looking for a handyman who could install an air conditioner in a sliding glass door. This is an unusual type of installation, and I had trouble finding someone who was capable and qualified to do the job. A friend recommended Alex to me. He told me how others in his neighborhood, some quite demanding and difficult customers, regard him as the "go to" guy for handyman work. After working with Alex, I understood the rave reviews. Alex not only completed our job in much less time than I had expected, he did a flawless installation. His meticulous work was accompanied by him explaining the theoretical aspects of air conditioning. He made sure that I understood exactly what was going on at each step of the installation. He gave me suggestions on other work (especially safety issues) that existed in the house, all of which he completed in record time. Alex is skilled at a wide range of repairs, construction, electrical work and installations inside the home and outside. He has a solid knowledge of his profession. On an interpersonal level, I enjoyed working with Alex very much. His drive and ambition is overwhelming, yet he is always tactful and diplomatic in dealing with my questions and requests. After the job was done, I contacted him with numerous follow-up questions. He always answered promptly and accurately.
    - Richard L.
  • I called them on 11/20. Max (owner) came out on 11/21 and wrote up the proposal. I called back later that day to schedule the installation. They arrive Friday 11/25 (black Friday) and did the installation in about 2.5 hrs. It was clean and professional, including a little sheet-metal work so that filter installation would be easier. They were significantly less expensive than the other bid, although, given how much time was spent (about 5 man-hours), and given the cost of the furnace (online), they made good money on this job. OK then.
    - Jon K.
  • Our furnace is 22 years old. The technician (Pierre) found that we had a crack in the heat exchanger, took a picture, and told us we should stop using the furnace immediately, and turned off the gas. I later contacted A-1 and asked how much a new furnace would cost. They quoted $4800 (verbal only), and indicated that they would be willing to "discuss it" . Another local company came out and bid $2850 in writing. I decided to go with the other company for the furnace repair. My new furnace was up and running within 48 hours of my first contact.
    - Jon K.
  • It went very well. The repairman was friendly and patient and explained that I needed to have something replaced - I don't remember what it was called but it wasn't big. Repair was made and air conditioner is working beautifully again!
    - Pamela M.
  • Palo Alto Plumbing & Heating came out, diagnosed the problem, and had it fixed within the one hour service call. Kept to price quoted up front. This was after another company came out and said we needed to replace the heater.
    - Regina F.
  • Mr. Montero came out on short notice to evaluate and assess the work that needed to be done. He ordered the part and had it installed, up and running within 4 working days. Given that it was a commercial medical building, his responsiveness was outstanding and my tenants were happy campers. I will enthusiastically refer to him in the future.
    - Chuck F.
  • WOW awesome job. I called for a quote, Jeff Cecchin was there the next day to give me a quote and within a week I had my new wall heater. Joel and Allen were fast and efficient. The cleanup was spotless. If your looking for professionalism in a contractor I recommend ABC.
    - Bonnie M.
  • They are okay. They like to push new things but when you say you aren't interested they are good to go ahead and do the work they are scheduled to do without complaint. They are quite thorough. If you like to keep things in ship-shape condition this is a worthwhile way to go. Don't wait until you have problems they do annual checks a couple times a year. I am happy with them.
    - SHIRLEY F.
  • Mike was on time and extremely professional. He was upfront about not being able to help with our job because of scope and timing issues. Gave tons of transparent feedback and even offered to help make sure we don't get ripped off by others. We will be calling ABC and Mike in the future if the need ever came up.
    - Steven T.
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HVAC Contractors in Palo Alto

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