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Home Energy Audit reviews in Palo Alto

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  • Tyler was the person to come out and provide a quote.  He worked with me and my many wishes and offered a range of detailed scenarios.  He came back twice to make sure the final proposal met my needs.  It was not an easy situation, since the old system was fundamentally flawed and the house did not offer a lot of freedom for installation.  Tyler showed that he was not afraid to think outside the box and the system we agreed on is quite innovative using new technology to provide zoning and better quality heating and cooling at a significantly higher efficiency.
    The Sandium crew then came out and did the install.  They worked very clean, putting down tarps everywhere they worked and informed me every day of the work to be done and the progress that was made and an estimate of when the job would be finished.  At the end of every day they cleaned up and we did not have to do any additional cleaning related to the work ourselves.
    Initially there was a problem with the new system and Sandium sent out technicians who worked until the system was working as expected.  We now have much better heating, resulting in significantly more comfort.  We will hire Sandium again if the need arises and gave them the maintenance contract for the installation.
    - Chris S.
  • We recently purchased a new townhome which was set up for A/C (internal coils, furnace, ducts, vents etc.) but did not include the external A/C unit. (This was a builder option we decided to wait on.) With the summer upon us, it was time to tackle that project and we looked online to find a local provider. Ultimately, we selected Sandium and they were wonderful. Here are the things we liked about them: 1) They originally suggested that we buy from our new home builder, rather than from them, so that both the internal component (pre-installed) and external unit (post-build option) came from the same company and were under warranty together. 2) Even after that recommendation, they were happy to review our options and prices from the builder...and were able to offer a much better option for our home, at a more affordable price (still recommending that we try to buy from and negotiate with our builder, per #1 above) 3) When the builder proved inflexible, we went with Sandium and the unit was ordered and installed in short order (quite important as the summer was upon us!) 4) In regard to the install, they originally told us it would take 4 hours, and they were done in four hours- including 1 hour to size up the space, unit and placement options which we discussed together, an hour to get it physically in place and installed, an hour to fill the Freon and stuff, an hour to clean up and make sure everything worked. 5) They even swapped out a wire on the inside unit (I think for the controller) which was not properly installed (or at least not optimal) for the interior coil. 6) The slimline model they recommended was absolutely was the right choice for us. While probably the same overall size (in terms of cubic feet) as the main alternative, its shape (a wider, less deep rectangle rather than the squat square of the Bryant) fits our balcony perfectly and minimizes encroachment. 7) The price of $3,680- which we we were not billed for until well after installation and assurance that we were satisfied- is much better than the $4,800 we were quoted by the builder. 8) The expert (not sales person), John, that we worked with throughout was knowledgeable, available, helpful and a great advisor. Interestingly, we referred them to another resident in our area who ultimately chose a different company. By contrast, our neighbor who went with the OTHER company described their experience as "the A/C works fine, although we are not totally satisfied with the installation process." Again, we will definitely use Sandium again if we have additional needs and will be sure to work with John!
    - david f.
  • Very well, in a word. We had a previous test of our heating system showing significant leaks in our ductwork. The Sandium's owner, Michael Lee, came out to do the original estimate and explain the options for improving our system. He also helped me with the city permitting process and with the rebates available. He was quite honest about what we could and could not expect in terms of performance from each option. He also helped me Once I gave an email approval for the items on his quote I wanted he scheduled the work soon after. For the install his technician worked for two days plus part of the second evening. There were several design decisions the technician needed to make that turned out not be problems after a short discussion. All in all the process was efficient and satisfying.
    - JOHN A.
  • Well. No complaints.
    - Daniel K.
  • Fry was quick to respond and provide reports. Made the process easy. Have asked if they did more Green rating because I would much rather work with them than my current provider for those services.
    - Sarah P.
  • Great job!
    - Chris R.
  • Orange Energy Solutions LLC was excellent. They were great and very thorough. They did comprehensive reports. They gave the solutions on what we would do.
    - Ava K.
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Energy Consultants in Palo Alto

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