Find top-rated Service Providers

Find Top-Rated Palm Desert Home Health Care Providers

There are 18 top-rated home health care providers in your area and 268 to avoid.

After 20 years, it's now free to join.

  • More than 10 Million Verified Reviews
  • Nationwide Coverage
  • Trusted Ratings
Join Angie's List Now To see all 18 highly rated companies in Palm Desert

Home Health Care reviews in Palm Desert

  • F
    Always Best Care Senior Services
    Always Best Care sent inexperienced caregivers with the exception of only one (Ashley) who was stellar in every way. Their caregivers lacked common sense by leaving my medicated mother alone in shower and in the bathroom three separate times. Blanca did not give my mom 2.5 ml of morphine, but 5 mg in error. She also did not exhibit common sense when thermostat was at 90 degrees and could not understand why house was at 90 degrees and not cooling. Upon my arrival, I told her to close the windows. Maria on two separate occasions left my mom in the bathroom after she had been medicated. Maria also left the building to go and get her cell phone charger from her car at 12:30 a.m. She was unable to gain access back into the building and called the night manager. Had he not let her back in, my mother would not have had a caregiver until morning. Another caregiver named Nova was obese and struggled with her breathing. She went down the hall and threw towels in the washer only to leave them overnight. When the Home Aide came to bathe my mom, towels were no where to be found. Nova on Oct. 1st did not call to let me know my mom declined this morning and could no longer swallow. I did not learn about my mother's decline until 10:30 a.m. The Hospice nurse asked Nova why she had not contacted me to let me know and Nova fabricated a reason to cover her error. As soon as I learned of my mom's decline, I went to her home. Upon arriving, Nova was not with my mother, but sitting in the living room leaving my mom awake, unable to move and alone in her bedroom. I asked Nova why she was not in with my mom. Nova put my mom's robe back in the closet wet and left saturated laundry in the laundry basket to mold. Nova was always hot so she adjusted a/c for her comfort and not my moms. Incontinence rashes were ignored by Nova. When I questioned Nova if she was aware my mother had a severe rash in her groin area and up her back, her response was, "I wondered why she was itching throughout the day." She made no attempt to call hospice or me regarding the matter. Nova was physically struggling with her weight, breathing, and looked flush all the time. I expressed my concerns to Brittany at ABC and each time was made to feel like I was wrong to have called. Brittany played devil's advocate and instead of validating my concerns, barked back by saying these were experienced caregivers. I asked to have the Owner call me and never received a call back. Last, my mother has many health issues...heart failure, oxygen tank for an incurable infection in both lungs, incontinence, dementia, and other medical concerns. I am my mother's advocate, especially given she cannot speak for herself. NOTE: In their contract agreement there is a paragrapgh where ABC releases themselves from any errors, wrong doing, or any other liability on the part of their caregivers. Looking back, that should have been a huge red flag. They charge $25 per hour for inferior caregivers, do not validate concerns, and make you feel like you are an imposition when calling to address valid issues. Prior to signing the Agreement with ABC, they seemed eager to please, however, once the agreement was signed, their was an immediate change in their attitude. THIS CAREGIVING COMPANY ABANDONED MY MOTHER AT 10:42 a.m. this morning, Oct. 1st. THE CAREGIVER ON DUTY AT THE TIME WAS NOVA. NOVA BROKE THE TOILET SEAT the morning of Oct. 1st and stained a chair with food and did not let me know. How was my mom to use the toilet if the seat was no longer secured to the toilet? Nova left stains of food and drips of beverages on the carpeting. There were additional concerns, but I feel I have written enough. I would not recommend this company.
    - Linda H.
  • A
    Always Best Care Senior Services
    Excellent!  All the ladies through this service were very caring, warm and helpful. After a few times, I found two that I really liked, although ALL of their employees are excellent. They wore street clothes, at my request, instead of "scrubs" as I am a very private person and did not want people to think I 'needed' assistance in my travels. I highly recommend this service. Crystal who did my scheduling is a very capable person. I cannot think of a negative with this company or employees through all of these months. I started using this service in March and am continuing to date--for out of town appointments.
    - Kathleen S.
  • A
    Look Stairchairs
    They really did a great job. They came when they said they would and installed it and we're really enjoying the product. It's a really great product. I would certainly recommend them. You can expect great service and their product. The chair holds up to 400 lbs whereas other chairs I looked up to buy had 225 lbs as their limit. Their warranty was also much better. They stand by their word, they promise to come and a certain time and they did and it was a very pleasant experience. They were very neat and clean and we love the product.
    - Mary H.
  • A
    Look Stairchairs
    They really did a great job. They came when they said they would and installed it and we're really enjoying the product. It's a really great product. I would certainly recommend them. You can expect great service and their product. The chair holds up to 400 lbs whereas other chairs I looked up to buy had 225 lbs as their limit. Their warranty was also much better. They stand by their word, they promise to come and a certain time and they did and it was a very pleasant experience. They were very neat and clean and we love the product.
    - Mary H.
  • A
    Senior Living Alternatives LLC
    I used Senior Living Alternatives in Palm Desert to help me find Assisted Living for my Mother and a Board and Care Facility for my aunt.The owner Sheri was very helpful from the first phone call. I live out of the area so we set up a time to meet at my Mother and Aunts home. After she met with us , Sheri set up appointments that day and the next morning so I could look at different places that were within our price range. She joined us at the Assisted Living and is very knowledgeable.This would have been way to overwhelming without her expertise and it was free! I asked her how she got paid and she told me she contracts with the facilities. She told me she will inspect any Assisted Living, Board and Care and Alzheimer's and Dementia Care but will not contract with everyone. They must have a clean record with the state. The only thing she asked in return was if I was happy with her service to please give a good review. Claire Renee Bubble Katz The owner Sheri was very helpful from the first phone call. I live out of the area so we set up a time to meet at my Mother and Aunts home. After she met with us , Sheri set up appointments that day and the next morning so I could look at different places that were within our price range. She joined us at the Assisted Living and is very knowledgeable.This would have been way to overwhelming without her expertise and it was free! I asked her how she got paid and she told me she contracts with the facilities. She told me she will inspect any Assisted Living, Board and Care and Alzheimer's and Dementia Care but will not contract with everyone. They must have a clean record with the state. The only thing she asked in return was if I was happy with her service to please give a good review.
    Claire Renee Katz
    - claire k.
Join Angie's List to view provider's name.

Home Health Care Providers in Palm Desert

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!