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Air Duct Cleaning reviews in Pacifica

  • C
    Healthy Duct Cleaning
    Not well. Multiple calls & 2 visits to accomplish the service and a bit unprofessional from Osi in office and from tech at the appointment. (1) On one call I questioned website pricing and was told it was an error. Each call with Osi a bit informal too informal in conversation. (2) It felt like upsell at tech appointment. I agreed to pay much more on the spot - by cash/check only (?) vs. initial prepaid service by cc- when he explained the limits of prepaid service. If that's the going rate I don't mind but I do mind lack of transparency & sense of urgency created onsite. (4) I had to get the tech to come back after I double checked his work in each room after he left. He forgot to clean 1 vent and left the cover off another also forgetting his screwdriver. (5) When I posted my objective feedback on Yelp recently Osi wrote back challenging me on a personal level this rather admitting the issues.
    - bonnie m.
  • A
    Evergreen Air Duct Cleaning
    Awesome people to work with! Great and pretty fast service as well. The way i can explain my experience is as this:
    1. I called
    2. Scheduled a meeting
    3. Someone showed up and gave me an estimate
    4. Schedule day and time for the work
    5. Work was done!
    Juan who did the work, came over, and just did the work. He was able to finish it in 2 days and that was a surprise as well.
    thanks.
    - Michelle C.
  • C
    Valley Heating, Cooling, Electrical and Solar
    I purchased a $197.00 BIG DEAL for "Complete Fall HVAC Cleaning and tune up."  When I called to schedule, I found that my town was outside the company's service area.  I received a refund within 10 days.  I was disappointed that I could not find a comparable deal in my area.

    - Sadie C.
  • B
    Environmental Pure Air
    Environmental Clean Air did a good job of cleaning my system, but I was left with the feeling that financially, the Big Deal wasn't such a good deal and I ended up paying $554 for services that others advertised for $244.
    I purchased Angie's List BIG DEAL for air duct cleaning for $179. The day the work was done, I received a coupon in the mail for the same service from a different company for $49.
    I knew my system was very dirty due to years without cleaning and multiple pets and was not surprised when the company representative told me that my furnace was also very dirty and for proper cleaning the motor needed to be removed. They charged me $375 for this service which I had previously tried to have done through another Angie's Big Deal for $195. After purchasing the furnace big deal, I had called to schedule the work and the company told me they didn't service my city. I received a refund for the $195.
    - Sadie C.
  • B
    Environmental Pure Air
    They were punctual and arrived on time. It was a two man team. One started with opening the furnace and finding the old dirty filter. We just bought the house and new it hadn't been changed in years. He mentioned that he could replace it with a permanent electrostatic filter that we would have to clean on occasion. Then he started to inspect the blower and the inside of the HVAC and recommended a deep cleaning and anti-microbial spray for about $700.00. I thought that was a little excessive but being very inexperienced with this, I allowed him to complete the work. While his partner worked on the vents, he cleaned the blower thoroughly and the inside of the HVAC. While they were working they had the music from their van blaring at 9am in the morning. I'm sure my neighbors didn't appreciate that.
    Here's where it began getting sketchy. He recommended to install a UV system to mitigate mold and bacteria from entering the HVAC system. I thought it was a good idea. He quoted a price of $800 + fees. I was like wow! He then stated that with the system, we would get a lifetime of air duct cleaning service (once per year). I agreed. After I felt like I had been gouged, he then stated do you want two bulbs in the system? As I'm looking at the system, it looks like it should come with two already. I asked him, shouldn't it come with two? He said no, but that it was better to get two and went ahead to quote me another $400.00. I then looked up the cost of a U/V bulb and they were around $50.00. So I said no. He kept insisting and then offered a barter. He saw an old punching bag in my garage that i was planning to get rid of. He said if he could take that, I can have the 2nd bulb. Since I was going to have to pay to get rid of the punching bag, I agreed to the deal. The worst part is after all is said and done, and the write up for $1650 was complete, he said I had to write a separate check for $150.00 to pay for taxes. And to write the check to his name or leave it blank because he didn't know what company name to put on there. I couldn't believe what I was hearing and that I had let these guys into my house.
    I think they are contractors hired by a parent company called First Duct Cleaning. They were my initial contact for scheduling. I'm guessing it's like how Home Depot sub-contracts their service. They did do a good job cleaning, but they were definitely out to victimize unsuspecting home owners.
    - Arnold M.
  • A
    The Vent Cleaner
    It took about a month before we noticed any significant difference with everything having to "settle", but after several months I can honestly say that for our multi-pet household, allergies have SIGNIFICANTLY improved at least 95%! I honestly can't remember the exact date we did this, and had intentions of critiquing sooner, but it has been at least 6 months and allergies continue to be abated. With or without pets, you would be doing yoursef and fellow sufferers a favor by having this done, cuz they certainly did right by me!
    - CINDY P.
  • F
    US AIR CARE SERVICES
    They arrived within their time window. There were 2 workers and a boss. The workers set up the machine to one ceiling vent. Then they removed vent covers in two rooms showing me the dirt/rust. Four other vents were untouched. They accessed attic crawl space to check out my air ducts. They cleaned my dryer vent per coupon. The boss kept on the sales pressure for new installation of air ducts. He started at $3500 ending at $1999. The pitch was they were doing an air duct install nearby on Sunday, so sign up for Sunday to get a deal including lifetime warranty, guaranteed. He kept calling his boss to drop price. After the final no, he rushed his workers out. They cleaned up fast. I made sure the attic crawl space was closed. He said they do a professional job and of course, they wouldn't do anything wrong. After they left I checked the bathroom, a patch of paint was missing. The vent cover could not cover this. It was down to the brown interior of the drywall. This bathroom was remodeled 2 years ago with custom paint. The other room was missing a screw that attaches the vent cover to the ceiling and paint was ripped off. I rushed outside but they were already gone. I came in to where we were sitting, noticed all 4 zippers on my purse was unzipped and snaps were undone. I felt so violated with identity theft being so rampant. This purse housed all my paperwork on my credit card info and access checks. I don't know if anything was taken, eg. access checks. I think he was looking for $$ and opened every purse section to see. They kept me busy. I called credit card co. and then called the police because of possible theft and the compromise of my personal info. All this trouble just to save money on air duct cleaning even though I know from research it can't cost this little!! Later, I called him to get my check back. He said he would but I had to write a statement saying I would not mention this problem to anyone. That is extortion! He also called me a LIAR, that no one would have opened my purse. His ad and phone msg all say satisfaction guarantee. I have a right to write or complain. I will not back down to an extortionist!
    - SUSAN H.
  • F
    Duct Cleaning Services
    Selected three dates to have work done, never contacted me, called and they told me they'll have someone out 9/19 between 3pm and 5pm! Waited no phone call, no nothing!!
    - THOMAS D.
  • A
    Zerorez Bay Area
    unknown
    - Melissa B.
  • D
    Environmental Pure Air
    Cleaned vent ducts to all rooms... three bedrooms, two bathrooms, living/dining room and kitchen. Did not clean return duct in hall way. Did not replace filter.
    - Louis K.
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Air Duct Cleaners in Pacifica

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