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Moving reviews in Pacific Grove

  • A
    Sterling Van Lines
    I can't recommend Sterling high enough. I honestly didn't know where to start with a small load move and sent an inquiry by email. I received an immediate call-back from Doug Brown, who was not at all pushy. In fact, he was very personable and informative. I was moving from South Florida to Northern California--a huge move for me. Doug helped me make some key decisions--most importantly, whether to move only boxes or try to take the few pieces of furniture I hadn't intended to sell. I decided to go with boxes only, which kept the price down.  His estimate was $2130 and the actual cost was $2419, which included an extra charge for inside pickup and delivery to a third floor walk-up. (You can save money if you're willing to tote the boxes yourself, in and out.)  I was surprised at how close the estimate was, since I was just guessing at how many boxes I'd have when we talked. Turned out I had fewer boxes, but they were heavier than average, since most contained books and papers. 
    The movers from Miami (Sterling is in Los Angeles, so they contract with other trucking companies when necessary) arrived on time and were in and out of my place within a half hour. I'd numbered all the boxes and they also recounted them and weighed them to come up with a final price that was charged to my charge card after delivery. The day after I arrived in California, I received a call from Tony in Dispatch at Sterling, setting up my delivery the next day. That was just 7 days after pick-up. (I'd been told 7-14 days).
    Tony, too, couldn't have been nicer throughout, offering to hold the boxes at their LA facility, if I'd been delayed and the boxes arrived before I did. When the movers drove up from LA, they kept me informed of their ETA and, on arrival, masterfully found a place to park out front (no small feat--especially in the dark) and practically RAN my boxes up three narrow flights of stairs. I was so impressed. Again, they were in and out in less than a half hour.
    Thank you, Doug, Tony and Sterling!
    - Sandra B.
  • D
    They packed things in incorrect packing boxes. Most notably, our 46" TV was not put in a TV box, it was put in a frame box and it was damaged. They sent their movers over without enough tape. In the middle of the day, they took a two hour break to go get more tape, which was a waste of our time. When our stuff arrived, the movers that unpacked us commented that a lot of it was packed incorrectly and we were lucky more stuff wasn't broke.
    - Scott T.
  • A
    The move went very smoothly with the movers arriving on time and ready to work. The movers asked plenty of questions during the move in order to make sure what went and what didn't. We would hire them again.
    - Calvin T.
  • A
    Poulos Moving Systems
    From the initial consultation, I was impressed by Pete. He was professional and genuinely interested in the details of my situation. He offered helpful suggestions and extra services to help me prepare for the move. A few days before the move, Pete offered to come to my home again to determine whether his team would need to begin packing before the scheduled date of the move. On moving day, three very capable and personable young men appeared and set to work. They operated in a very organized and efficient manner and consulted with me at every important juncture. Pete's packing of the kitchen was a work of art! Not only did he cushion each fragile item properly, but the organization of the items within the boxes was incredibly tidy and compact, as well. Upon delivery of my possessions to my new home, the team again consulted me regularly regarding key issues and completed the job with great efficiency. After the move, Pete has continued to provide additional services, such as retrieving empty boxes and following up on the inventory of stored items. Overall, my experience with Poulos was fabulous. I'd recommend them to anyone who wants to support local businesses.
    - Phyllis E.
  • A
    Poulos Moving Systems
    Pete arrived on time, and began the heavy work of moving immediately. Knowing we were on a budget, he moved the big items first, leaving the small for us to move if necessary. Even though he worked longer than expected, he stuck to the price we agreed upon. I was very impressed by his professionalism and his work ethics. I would recommend Pete Poulos Moving Systems to anyone...everyone!
    - moira M.
  • A
    Poulos Moving Systems
    - Robin B.
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Moving Companies in Pacific Grove

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