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Door Installation reviews in Oxnard

Real People ~ Real Reviews ~ Real Results

  • Uri and his crew of professionals at So Cal Coast Design have just completed two of our bathroom in Long Beach. Couldn’t be more pleased with the work they did and I can’t say enough about how professional, honest and putting a lot of hard work to give us two beautiful bathroom we always wanted. Uri spent many hours working with us planning the remodel and always patient and providing critical feedback on relevant issues. Uri was so accommodating to our wishes and never tried to push us to stick with the decision we no longer desire. The most important things is passing the city inspection making sure everything of there work is by the code and safe for us to use. We would highly recommend So Cal Cost Design to anyone who wishes to remodel there home at a reasonable price. We couldn’t be more happier with the renovation and are looking forward to spending many years of comfort and happiness in our newly remodeled bathroom.
    - Romulo F.
  • I went there at the request of the carpenter who said he needed me to go there and choose the door and then I would get an estimate, from him. I met with “Bob”. I chose a door. He said he would contact the supplier and the the carpenter. 3 days passed. I called the carpenter who said he hadn’t heard from Bob, but he said he would call Bob and get back to me. 4 more days passed. The carpenter called me back after 2 more days to tell me the style I chose was discontinued and I would need to go back to Agoura (I live in Oxnard) and choose another door. I said no thanks. I went to HD supply, chose a door, called a friend who does tile to see if he knew a door installer. He did. The new carpenter went to HD, picked up the door and installed it the next day. This whole transaction took 48 hours.
    - Curtis L.
  • Many delays prior to approval. Oxnard has divisible room policy. Concern remaining loft area could be easily converted to another bedroom. Issue held up permit. At one point a backyard awning that was built without a permit was brought into question. I agreed to tear it down. I questioned why this was being attached to our permit. City agreed to separate awning issue from permit. Eventually plan was approved. Awning issue not only holdup. I don’t know all details, at one point city waiting on plan corrections from Premium. Isaac stated issues and firing of their architect. Eventually plans approved. Premium sent us a fruit floral arrangement apologizing for delays. Materials dropped off in driveway 10/2016. Now let me make this clear, reason for poor review based entirely on what transpired with Premium after plans approved. Framers framed room, Inspector came out; Premium said they would be there. Premium never showed up. Inspector noted several items; one being fire-sprinkler in new room. Isaac later contacted us stated this was an extra charge. I complained, Isaac agreed to pay half. He stated it would cost $3800. I contacted local companies for estimate found out Isaac’s quote more than double. I hired Service-Pro Fire Protection, cost $ 1,378.84. I think Isaac was trying to make it look like he was doing me a favor but ultimately; I would have paid for entire sprinkler if I allowed him to do it. Website states, he does so many room additions, should have known room would need fire sprinkler. Also, he says city approved plans without fire sprinkler and inspector asking for one now is why it's an add on. City of Oxnard requires a second, separate permit for fire sprinklers. Company rarely kept promises of when they would show up, starting with promise to be there when inspector showed up first time. I took time off to meet crew who were supposed to do work, only to have them either not show up or they were only coming to get an estimate. Received several calls at work stating someone at house but had not received prior notice. One day my wife and I leaving to go to work someone pulls up says he is there measure a window. Came home another time after receiving call someone at house to work on the heat ducting and as I pulled up they drove away. Contacted office and was told they were going to get a part would return, they never did. Different crew ended up doing work. Received call electricians at house. Never received advance notice. Drove home and they were only there to check outlet power. Ask them about ceiling fan install. I did not have one because did not know they were coming. Another time I had couple workers at the house from 8 am to 8 pm trying to hang closet door. Did not know what they were doing. Several times workers complained they were there to do one job but were being asked to do another. Framers covered heating vent. I pointed this out to inspector. He documented vent had to be uncovered. When framers left wife swept floor. She immediately put tape down to mark four damaged tiles. Isaac position was we could not prove work crew damaged tile. Issue with outlets. Isaac claimed since we ask for couple extra ones, outlets could not be run off existing CB. Said we would have to pay extra for wire run to CB panel. He also wanted to tack wire across ceiling to panel. I objected called electrician with city. Number of outlets (- additional ones) light fixtures required by code required separate line and CB. 4 long metal straps on sub-floor connecting new structure to old structure. Crew ask what metal straps were. Did not have enough flooring underlayment ask me to go buy some. Ended up leaving, not enough materials. Eventually installed flooring over metal bars. Floor spongy and giving way when walked on. Took video rolling golf ball across floor rolling up hill coming to stop rolling back down. Crew’s response was we ordered cheap flooring. Created tension in house because we were not going to accept shoddy work. While going down stairs wife said she heard one of the crew say “la puta”. They pulled flooring up beat metal straps into sub-floor. Pounded so hard light fixtures and vents under room were hanging by wires. I reinstalled fixtures. Contacted city and was told should not have beaten straps down. Damaged integrity of floor. Crew installing door said framers did not frame opening to correct size. Wall ripped down. Repaired wall looks like a repaired wall. Crew installing closet door did not appear to know what they were doing. Would not surprise me if opening was correct entire time. Crew complained they were sent to do one job ask to do another. Screwed up baseboard trim. Have rounded corner baseboards throughout the house. They cut baseboards 45 degrees on a rounded corner and filled gap with caulk. Filled several gaps with caulk. Knobs installed incorrectly. Only one Bi-fold door surface aligner installed, doors would not line-up when closed. Neither of the two 4-door snuggers mounted at the top. I finished closet door and purchased two rounded corners. Crew cut existing railing around loft spliced railing back together. Railing spindles do not line up. Cut ends of trim left that way. Contractor I hired to repair railing pointed out top part of railing was spliced together with single screw not within code. Whole section overlooking downstairs has to be replaced. Section must be able to withstand 200 pounds of pressure. Someone could fall down to first floor. Premium provided numerous excuses during construction like, my office did not call you, we are under new management, we fired the architect or the site manager did not call you? Isaac and I could not agree on how to settle fire sprinkler issue. Asked per contract for arbitration. Company ignored arbitration request. Several occasions Isaac stated he would start arbitration process, never did. Final straw when Isaac showed up with foreman walked thru house pointing out to foreman what needed to be done. Isaac looked my wife and I in the eye before he left and said he would show up the next day with foreman to ensure work was completed. Next day neither showed. Couple workers who had been to house before eventually showed up and ask what needed to be done. Same crew that did not appear to know what they were doing. Texted Isaac and complained about him not keeping his promise, he stated he took care of it. Work was never finished. Isaac calls and says he needs to come by house and pick-up final payment and completion letter. Completely ignored conversation we had previously about unfinished work. At this time hearing for the first time about additional city fees we must pay. Keep in mind we thought we had a fixed contract for $25,135.00. Without specific detail contract vaguely states city fees not included. Had no idea would add up to thousands of dollars. Not happy about this but we were willing to pay.To date have paid $24,135.00 of the contract. We were willing to settle and make final payment of $1000.00, pay additional “city fees” sign completion letter if company reimburses $1378.84 for fire sprinkler. $300.00 for repair to tile damaged during construction and $950.00 cost to finish railing and baseboards not completed. Isaac contacted me several times insisting on final payment and signoff. Isaac informed me of how much money his company has and how much pain he could cause me in court. Received two letters referencing mechanics lien on my property. Contract states all disputes to be resolved via arbitration. Filed complaint with Contractors State License Board (CSLB). 90 days to file a lawsuit after putting mechanics lien on property has passed. My attorney sent letter to Premium to remove mechanics lien. Filed YELP review. Isaac called me and left threatening message calling me a coward. Stated his company has lots of money and can cause me serious harm by putting a lien on property and ruining my credit. Isaac posted response to my YELP review claiming I’m a racist who constantly yelled at the work crews. This is so far from the truth. I never yelled at anyone. I did make and bring coffee upstairs to the work crew. I did provide surgical face masks to the painting crew because they were inhaling paint fumes. I also stocked the refrigerator in the garage with bottles of water and instructed the crew they could help themselves. The fact that Isaac would play the race card to cover his company’s poor performance is despicable. That alone should be reason enough to give pause if considering hiring this company. Premium Remodeling has deliberately and falsely accused my wife and I of being a racist in order to try and gain some sort of advantage over how poorly they performed as a company. In one of my last conversations with Isaac he referred to YELP as a way for customers to blackmail companies. He stated as part of a possible settlement he would remove the mechanics lien if I removed the YELP review. He stated sometimes customers are unable to remove YELP reviews and if that was the case he wanted me to change my YELP review to a 5-star. I could not believe what I was hearing. After such a horrible experience the last thing I would ever agree to do is remove my YELP review. As of today, 22 months after signing contract I am awaiting arbitration, which is only happening since I filed a complaint thru the CSLB. I hope my review will help others in deciding on a construction company to hire. You may hire Premium and have a completely different experience. I would suggest paying attention to any contract you sign with Premium and don’t agree to pay “city fees” without a detailed explanation or at least have an estimate or not to exceed clause written in the contract. Also, look into lien wavers being addressed in the contract to prevent a fraudulent lien from being placed on your property. I would also suggest not agreeing to arbitration in any contract signed with Premium Remodeling.
    - EDWARD M.
  • First of all we want say say thank you to Bob, Jose and Jr. for a job well done. THANK YOU. Folks I can tell you this, our home had not seen any paint or stucco work since this house was built in 1950. yes all original down to the rotting out wood. My Husband and I went through Angie's List to look for some painters to come out and give us estimates. we had 5 different companies submit estimates. mind you all we were having done was the trim work since we had just finished all brand new Stucco 2 weeks prior. All the estimates we had received you would have thought they were going to paint an entire 2 story home not just trim. Then Bob Patterson's Painting came through, my husband and I were relieved. In Bob's estimate he stated everything he would repair replace, patch and paint. All materials included. when Bob and his small crew came out they were very nice, respectful, neat and clean. it was an estimated 3 day job. Each day they showed up on time when they said they were going to be here, they were here. they all did fantastic work, cleaned up behind themselves each day, so much so they even swept my sidewalks everyday before they left. Bob made it a point to make sure my husband and I were happy with their work. Bob even went so far as to stand back and look at the house and offer to paint all the pipes on the roof at no extra charge because he said it would make the house look even better, so they did and it looks great. I can go on and on but i think you get my point. My husband and I would definitely recommend Bob Patterson's Painting and we would also rehire him for future work when we are ready. Again Thank Bob, Jose and Jr. you transformed the UGLIEST house on the block to the nicest Painted house on the block. Keep up the great work your pride in your business shows. P.S I tried to submit some pictures but I cant figure that part out sorry. maybe Bob has some he can ad.
    - Cindy R.
  • This is a follow up to earlier post. Has not returned our $750 or installed door. We actually got him on the phone a couple of months ago and he promised to come out and install. Never showed up! We are now taking Sergio Gaspardis and Santa Fe Manufacturing to Small Claims Court. We don't hold out much help. BTW don't let the LLC fool you. His company has been suspended according to the Calif. Sec. Of State web site.
    - Art M.
  • I had contacted Sergio as he has done work in our neighborhood before. The quality of his work is excellent but forget about getting anything out of him. I gave him a 50% deposit ($750) for an arched screen door which is very difficult to make and was told it would take a few weeks. Long story short, after many excuses it is now 6 months later. He still has my money, I have no door and he will not return phone calls. Don't waste your time and money on this thief!
    - Art M.
  • We have the original sliding glass doors on our townhome. The doors were impossible to open, these guys came out and installed new rollers and tracks and the doors now slide like new. We had gotten a couple of quotes for new doors which were close to 6k, so glad we found these guys and had them come out and do the repairs.
    - Lester M.
  • Despite this being a small job, Mr. Clarke took the pains to fit me in on the same day.  He arrived when he said he would, and his estimates concerning both cost and time to completion were accurate.  He was both professional and courteous, and the quality of his work was high.  We discussed not only the immediate, but also possible follow-up work.  Mr. Clarke was both intelligent and engaged, and he explained the options in an understandable and forthright manner.  I whole-heartedly recommend him without reservations.

    - Joel H.
  • Barbara re-designed our master closet about 12 months ago, and last month we called her again to design custom frosted glass sliding doors for our guest room.  On both occasions, her design skills and service were impeccable, so... we will be using Barbara a THIRD time, to re-design the closets at our weekend home in Palm Springs.  Highly recommend.
    - Lucy B.
  • I had Curt come out to do an estimate on a kitchen window and sliding door a few months back, but decided to go with Quality Windows due to a cheaper price. You get what you pay for!! The other company took several months to install the window and left the debris and old window in my backyard. So when it came to getting the sliding door I went to Curt and Charlotte. Curt and his team were prompt & professional and left no mess. He even hauled away the window left by the other company. Charlotte was professional and detailed. She made me feel confidant the job would be done right. I highly recommend CJ Windows and will have them replace my other windows in my house.
    - michael g.
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Door Installers in Oxnard

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