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Find Top-Rated Oxnard Appliance Repair Services

There are 11 top-rated appliance repair services in your area.

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Appliance Repair reviews in Oxnard

Real People ~ Real Reviews ~ Real Results

  • So my complaint helped me get my money back but the response I got back from my email was absolutely rude and should be seen by others who need a repair. I will make sure others never call this company. The lady on the phone was nice and the technician was irritated with things I said or asked. I could see it in his actions and his face. I will never use this company again. Unfortunately, I've had experience with bad customer service from other companies and this one is up there. Ok so they came to repair my fridge and I felt they over charged me. Their responses is why I'm writing this. They were very short and willing to refund my money, which I appreciated. No sorry, no can we come back to fix the problem, and no apology for their technician's attitude. So I asked in another email if they wanted to come fix the problem and the exact words were "Your didn't like our service, price, everything, we read your review on Angie's List. Per your request the management refunded your money, refund check is in the mail. Call another company." CALL ANOTHER COMPANY...Wow, this company is not worth your time or money. If interested please see my review form 8/5/17.
    - Michael S.
  • My refrigerator was no longer cooling, so I called American West Appliance because I used them in the past. The receptionist asked clear questions about my refrigerator, explained the cost to come out to take a look. The technician was prompt and respectful. He checked the fridge and said that it was the starter relay. In less than an hour my refrigerator was back in service. Price was very fair for his job.
    - Vitaliy L.
  • Our GE gas oven stopped working. I called American West Appliance and they sent Mike within a couple of hours. He immediately diagnosed the problem with our oven, replaced bake glow igniter and made sure everything was working. This was exactly what I was expecting from a service provider: to arrive on time, to be honest and affordable.
    - Vitaliy L.
  • I called them and the person who ansered the phone spoke english as a second language and did not know what I was talking about. After 3 try's of trying to explain to her what was wrong I just give up and just hung up. I WOULD NOT USE THEM EVER.
    - Bill B.
  • Very professional and friendly from the moment I picked up the phone and spoke to the office to explain my issue to scheduling the appointment to having it serviced. Went smoothly with no problems.
    - Indira L.
  • Very courteous and professional.  I paid them for the diagnosis and since the stove was working fine when they got there, they did say that if i had any issues in 30 days they would come out free of charge for another diagnosis.
    - Lisa G.
  • Paul demonstrated what the problem was, and was inventive in how to fix it - even though the part is no longer available.  We know that this might not be a "forever" fix, but now we can take out time to make an informed choice about a replacement.  
    - Esther B.
  • My refrigerator quit making ice. I called American West to see what's going on. I used them in the past. They sent  a nice tech, who was on time and very friendly. I thought that ice maker needed to be replaced. But Mike the technician determined that there was no water coming to the ice maker. He replaced a water valve and my ice maker has been working perfectly. Good job!
    - Vitaliy L.
  • In the end, we decided to forgo repairs, because it made more sense to instead to buy a new washing machine. John helped us understand in detail how these machines work, and this enabled us to make a better choice in the next machine we bought.
    I was impressed with his old-fashioned attitude of service and the responsiveness of his company. (For instance, they had a service appointment for us the same day.) I look forward to having an ongoing relationship with this local company for all of our appliances.
    - Jennie H.
  • My dryer was not heating up so I called American West Appliance, the company I had found on Angie's List last year. They came out within 3 hours of making my call. They offered 30% discount on labor and replaced gas valve coils within 30 minutes. Prompt arrival, efficient use of time, easy to work with, more-than-fair price. I can't say enough good things about these folks. If you want the best at a very reasonable price, American West Appliance is who to call.
    - Vitaliy L.
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Appliance Repair Services in Oxnard

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