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Chimney & Fireplace reviews in Orange

  • F
    The serviceman came on time. We thought he did a good job although we have not been on the roof to verify. We were waiting for the invoice and pictures of the job, which he said he would be sending us via e-mail. The invoice came incorrect (wrong name, wrong job address, no pictures of the job) and we replied to their email requesting a corrected invoice with pictures of the work. The owner (Dan) initially told me he has never received my e-mails. I resent our request to the address he gave me (the same address all of the other emails we sent were addressed to). I called him this morning because I still have not received anything and he told me he has never received any of our emails. I tried to explain that we initially responded to his office's email and I also verified the email address where our 4 other emails were sent too. He asked me if I just wanted to argue or get it fixed. He was incredibly RUDE. All I wanted was a corrected invoice that included our correct name, correct address, and pictures of the job. If we had an issue with this work, I can just imagine how he would have treated us. I think this should be noted if you plan to use this vendor.
    - jayne r.
  • A
    In 1980, square footage was added to our home to accommodate a Heatilator-type fireplace and utility room. My husband constructed the chimney on the roof of plywood and faux brick. It was beautiful. Fast forward some 30+ years - sun, rain, and wind caused the faux brick to fall off exposing the plywood to the elements. Eventually rain made its way to the living room ceiling near the fireplace, so I called California Chimney. This is a family-owned business. Vince, Tim, and Ean are honest, talented, and polite gentlemen.

    I wanted the new chimney to closely resemble the original chimney as much as possible. Vince suggested a metal chimney as it would last for many, many years to come. While the old wood chase was demolished, another worker cleaned the fireplace and flue. A new metal stud frame for the new chase was constructed. Vince suggested a brick-colored sheet metal frame panels which were fabricated by Western Sheet Metal. In California Chimney's shop, Vince's son, Ean, laid out and painted the grout lines on the sheet metal to match the new metal crown. Ean salvaged the rain cap arrestor from the original chimney which Tim spray-painted to look brand new. My new chimney looks fantastic - a real work of art.

    In addition, Tim noticed that the top edges of the two skylights were flaking due to sun exposure. I went to Home Depot and asked a very nice gentleman in the paint department what he would suggest to seal the edges against further flaking. He suggested Minwax Helmsman spar urethane. He said he wasn't sure just how well it would "stick" to acrylic plastic. Tim applied a couple of coats to the edges of the skylights. Tim also spray-painted all the vents on the roof for me.

    California Chimney is the ONLY company to call! I highly recommend California Chimney.

    Thank you Vince, Tim, and Ean for my beautiful chimney.

    Note to Vince - if you have before and after pictures of the chimney, please upload the pictures to Angie's List. All who read this review, need to see your beautiful work!

    - Norma B.
  • A

    After working with Erick Allen on my downstairs remodel for four months, he has been elevated to a place of highest honor at my house. My home is thirty years old and everything downstairs, except for the paint and carpet, were ?original?. I had no experience in major remodeling projects and felt overwhelmed by the prospect of tearing out the kitchen, bathroom, fireplace, flooring, fluorescent lighting etc. and then creating something new and beautiful, as well as functional and practical. After interviewing many people, I made the wise decision to hire Erick Allen as my design consultant. (I found Erick on Angie?s list.)

    Erick Allen is a delight to work with and a consummate professional. I hired Erik to tap into his ?design genius?, but he is also a licensed expert in construction and was able to give me excellent and specific suggestions for everything from door framing to soffits. Erick is thorough and precise. He gave me the most specific proposal of the many I received. Every detail of Erick?s bid was clearly spelled out, and the total cost for his services was listed, along with a specific payment plan. There were no ?hidden costs? or strained relationships at the end of the job.

    That same attention to detail went into Erick?s design recommendations and helping me to pick out items that really worked for my taste and home. My home is very ?eclectic?, so I really appreciated that Erick gave many suggestions for making the house design flow from room to room. He helped me to pick out a ?real wood look? porcelain tile floor that tied all the different kinds of wood in my home together. I also love the practicality of having porcelain tile floors now, instead of real wood, especially in my kitchen.

    As I look around my kitchen, I also have Erick to thank for my great pendant lights (He helped me to pick them out literally in under three minutes.), our Sharp Microwave Oven Drawer (I had never heard about this microwave before Erick told me about it. But, it?s wonderful and allowed us to have a lot more countertop space.), our ?smart touch? faucet (When your hands are covered with raw chicken juice, just tap the faucet on/off with your arm?It?s fantastic!), our beautiful granite (I dreaded picking out granite. Not to worry? Erick made selecting it fun and fast!), our gorgeous cabinets etc. All the credit goes to Erick for his giftedness and guidance in helping us to quickly and easily make the right decisions for our home.

    If you?re like most people, picking out paint colors is quite a challenge. One reason I picked Erick Allen is because he is a color specialist. Eric gave me his color recommendations, and I ended up going with them after trying different paint samples on the walls. Mr Kim, the owner of the paint company I used, said to me after the house was finished, ?Eighty percent of the houses I paint? the owners pick bad colors, ten percent pick good colors, and ten percent pick beautiful colors. Your house has beautiful paint colors.? I couldn?t take any credit for the colors. I told Mr. Kim that my designer, Erick Allen, had made all the paint selections.

    When one works with a decorator, sometimes the newly remodeled parts of the house look great, but the old furniture, pictures etc. look even worse. One feels like they need to redo everything-NOW! Erick was very careful to pick fixtures, mouldings, and paint colors that would compliment our old items, as well. We still have things we want to change, but they already look better since the remodel; and now we can live with them comfortably until we are ready for ?Remodel-Phase 2?. Erick also gave me suggestions on small things I could do to help improve the look of my rooms, such as raise the pictures on the wall six inches, rub brown shoe polish on the frame of the hanging clock to ?tone down the gold color?, elevate the skirted-sofa with a hockey puck under each leg, remove a side table etc. Each suggestion was either free or very inexpensive, and made a positive difference in the appearance of the room.

    I could share many more ways that Erick Allen impacted our remodel. He sets the standard for excellence in what he does. Our family is deeply grateful for the knowledge, professionalism, and wonderful character Erick Allen brought to our project. Erick took our original ideas to a new level. We couldn?t have accomplished what we did without him. Thank you, Erick!

    - Jane B.
  • A
    We bought the house 8 years ago and were told by the home inspector that the chimney was unsafe and unstable due to a horizontal crack near the base of the exterior brick.  He estimated it would cost nearly $10,000 to repair.
    Proceed to 2015 and we were selling this house, never having the chimney repaired.  John and Dan came out the next day and completed an inspection of the entire chimney.  Dan saw the horizontal crack and said these cracks were very common.  He also saw a vertical crack near the top of the chimney.  Again, very common.  John reassured us that the cracks were cosmetic in nature, caused by the penny rebar expanding due to rusting.  John provided an estimate of $1200 to repair these two cracks, and repair several other small cracks in the interior of the chimney.  John also said we needed to have a new chimney cap.
    I called them for the repairs and they came out two days later.  The repairs were completed in half a day.
    John was honest with his repairs.  John could have told us that we needed extensive chimney repair and we would have believed him based upon what the previous inspector told us.
    If you want an honest opinion on your chimney condition, I'd give John a call.  He mentioned how several people he came across were told by some other chimney repair companies they had to have complete chimney replacement after some of our earthquakes when all they needed were simple repairs.  My chimney would have cost over $30,000 to replace! 
    Don't be fooled by other companies.  Give John a call.
    - paul w.
  • A

    Made appointment for 9AM and at 9AM Kevin was at our front door. He advertises in his web site a complete cleaning for $199. He spent a solid non-stop 3+ hours doing the job. Dis-assembled all removable parts and cleaned the empty 'shell' completely along with burners, briquettes, grill, igniters and the ceramic 'searing' unit. He used many cleaning products including 'Easy Off' oven cleaner, rubber gloves, drill, shop vac, tarps and lots of rags and industrial wipes.

    When he is finished the entire exterior is polished with a stainless steel polish.

    Based on time and material used it really is a bargain. He schedules two per day. He offers a program of every six months or annual cleaning at a reduced rate for those who want it. (I may do this)

    One thing that I found interesting about Kevin is his 'entreprenurial' attitude. He will repair BBQ's as needed and is a certified technician for Lynx, a premium local brand. He services fireplaces and gas logs as well. 

    - John C.
  • A
    Tim spent a great deal of time reducing the size of my fireplace opening with a combination of aluminum foil and heat-resistant tape and found the maximum size and shape of the opening that would work.  (My fireplace opening is 50" wide.)  I will do further experiments to make sure it is drawing well as soon as the weather cools a bit, then seek a custom screen that will block off the proper amount of space.
    - Carol K.
  • A
    Emmet arrived on time, within the 1-hr window I had been given.  He was polite and professional.  I had bought a Big Deal for $89 and been quoted an add'l $90 each for my 2nd and 3rd fireplaces.  He was careful when on the roof not to break any tiles, he said.  There are some repairs needed and he showed me pictures, which he will email to me.  The chimney crown has a crack where water can get in.  There are no rain caps visible.  The dampers in all 3 need to be adjusted so that they do not fully close.  I learned that they should be open approx 2" in case of a gas leak or carbon monoxide when the fireplaces are not in use.  There's a broken tile within one of the chimneys that need to be replaced.  The cost of repairing the chimney crown is $930 and the other repairs an additional $255.  I have not had this work done at this time.  I was not pressured to have it done, but advised to call and make an appointment whenever I was ready.  I thought I might need to buy new ceramic logs, but that isn't needed.  I learned that some white cotton-y material that I thought was a problem is really to create glowing embers.  However, they had spread around.  Emmet repositioned them below the logs and showed me how natural it now looks when the fireplaces are turned on.
    - Barbara L.
  • A
    I hired Lucky Sully to clean my air ducts and sweep my chimney.  Brian identified asbestos ducts on my main floor however and was unable to clean them for fear of releasing particles.
    He cleaned the chimney, climbed up on the roof and identified sealing issue and mortar joint deterioration, which he took video of and showed me.  He also recommended other repairs to the fireplace.  I asked him to replace the gas pipe.  He was up front with all costs.  I appreciated that he had all materials with him to complete all of the work.
    When he was done, he demonstrated the gas pipe performance and suggested finishing materials (sand, lava rock, etc).  He then shared "after" video of the work he had done on the chimney.  Work was completed in about 3 hours.
    Very happy with Lucky Sully Chimney Sweep. and would hire them again.
    - David J.
  • A
    I was looking for someone to get the rock off my fireplace, its disgusting. I found Oak-Land with Google. Called them and requested an estimate. The next day, the owner, Greg, came to my house to give me an estimate on my fireplace. He was right on time for the appointment, and very pleasant. He asked me what I wanted my fireplace to look like, I told him anything better than what it looks like now. He gave me a few suggestions and was very knowledgeable about building codes and what looks good.
    Later that day the office girl called me and gave me a price, suggested where to look for selection of facing materials (travertine or granite, etc.) After I selected the tiles, I went into their showroom to decide on details for mantel. The work was done within 2 weeks of my original call. The crews that came to the house were polite, clean, very respectful. They used plastic to keep the dust down, vacuumed up, cleaned up.....I still can't believe how clean they were. The end result is beautiful, exactly what I wanted. I highly recommend this company. I will definitely not hesitate to call Oak-Land for ANY type of construction.....knowing that
    - Shelley T.
  • F
    HORRIBLE.  Whatever he used to clean the marble was so caustic that it dulled the marble finish, stained the baseboards and abutting carpet and corroded the brass sill in our entryway. As he was preparing to leave and the marble was beginning to dry and look dull, I asked him about the sealer. At first he said it wasn't included, but after reminding him that the coupon stated otherwise, he got a little hand-held spray bottle and spritzed the marble, which initially gave it a shine while it was wet, but by the time he drove off, it had begun to dry to a matte finish.  On further inspection, I noticed that he had not done a thorough job of cleaning out the baseboard corners and behind the commode.  This guy should be in the demolition business, NOT the restoration business.
    - Laurie K.
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