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Hvac Repair reviews in Ontario

  • D
    The technician (who claimed to be owner) misdiagnosed the problem, totally misread how the AC condenser line drained, and screwed things up with my home protection agency that had sent him, claiming I had an illegal installation which had probably caused internal leaking in the AC unit, invalidating my future coverage of the unit. He said it would be $600 to reroute the condenser line, including installing a pump in the line, and recommended getting a new AC unit and calling in a restoration contractor to clean up the bacterial or fungal toxins possibly spread in the immediate area and throughout the house (via ductwork) due to the leakage--huge costs!! It later turned out--once I got competent plumbing/HVAC contractors in--that there was no internal leakage in the AC, nothing illegal about the condenser line routing, no need for restoration, and the real problem was a blockage and backup in the plumbing line into which the condensate drained, which was also backing up from the kitchen sink and needed to be rooted out. Also, it turned out the condenser line was code compliant but just not well mounted, and the charge for rerouting it--still gravity fed, no pump needed--was $50. In short, I was lucky to only have wasted $75 for the inspection copay for Royal's visit, and I have complained to the home protection company and am planning to cancel that policy for sending out such a beknighted contractor. On the bright side, Royal was courteous in person and on the phone, and showed up promptly (twice--but still got it very wrong).
    - Dean G.
  • A
    My air conditioner wasn't working so I called home comfort USA to come out and tell me what was wrong. Max came out and was very honest and professional he explained to me what was wrong. What shocked me was that max figured out that my breaker had tripped. Thank you for your honesty and for your recommendations.
    - Antonio J.
  • A
    My family finally replaced our 70's era original air conditioning after years of it not working and We Care made the switch so easy. When Ed S. came to our home for the quote, he took the time to explain all of our options and answer all of our questions. Due to some confusion (within the family), the inspection before install day was a bit rushed, but Bryan B. took it all in stride and got the job done, allowing us to stay on schedule with the installation. The install the next day was quick and painless. The whole crew was considerate as they worked and made sure to keep everything as tidy as they could. They worked quickly and got all the duct work, furnace and A/C installed the same day they started. I was impressed with the service and work that We Care did and will be sure to recommend them to anyone needing plumbing, heating or air conditioning.
    - Jose V.
  • A
    I love them. They were great. I referred them to my Dad and my sister. They had good prices. They were very thorough with everything. He showed me everything. I felt that he was trustworthy. My Dad is a contractor, and was able to speak the technical language with him. My Dad ended up having them come out to his house. 

    They explained to me when to change the filters. They were very efficient. It was kind of expensive, but came with a warranty. I would use them again for sure.

    It was quality work. It was thorough. The price was reasonable. They explained everything to me in detail. They explained what my options were as far as the repair and what to expect. They broke it down to me. They gave me an estimate in writing, which was important to me. There wasn't any pressure sales. They just told me what was going on and gave me the diagnosis. There was also a 10 year warranty which is really nice.
    - Olivia C.
  • A
    They were referred to me by my daughter. The company I usually use could not make it back here to help me. I called them and they sent somebody the next day, or the same day. They got it back up and running. We were having a heat wave and were suffering. They really did a great job by working me in. They were terrific. They came out right away and fixed the problem when nobody else could.
    - Sharon W.
  • A
    We met Danielle and Boyana, the most friendly wonderful young ladies. Danielle has been with us supervising all the way from beginning to end. The company has done great work and made sure we were satisfied. All the workers have been kind, respectful, and professional. And the field supervisor Lil David has been so helpful. Everyone we have came across from this company has been so friendly and helpful. We are getting our first rain today and so happy we got our new roof..
    - Angela M.
  • A
    The work was done on time. Our project manager Adam was awesome, he always answered my phone calls and showed up when he said he would. The workers were professional and on time. The roof was delayed by rain, and the workers covered it with plastic so we wouldn't have any leaks. The a/c and furnace were replaced in one day. Overall, it was a very good experience and I plan to use The House Next Door for future home improvements, and will recommend them to my friends.
    - Tracey T.
  • A
    Better than expected. I recieved several bids (3), and decided to with West Tech Mechanical Services because even though it was a little bit higher than the lowest bid, I was impressed with how Joe explained how his company is different than other companies with cheaper bids. He explained that 90% of other companies don't take the time nor expense to work on the most important part of the installation which is the foundation preparation for the equipment. Other companies cut too many corners regardless of the quality brand of the equipment, many times the installers don't get the right size ducting or connections because of mistakes and don't have time to go back to the parts store because they are under pressure to finish the job in a couple of days, so the improvise using the wrong size ducting and cutting the distance of the duct run to keep everything under budget. The problem with that is uneven air distribution and uneven temperatures throughout the home, causing the equipment to run longer times not meeting temper demands and further causing wear and tare along with higher utility bills. Joe explained that spend more time in getting all the correct parts and runs the ducting to the farthest ends of the house so that the air gets conditioned almost instantly. So I decided to go with West Tech Mechanical Service, and when everything was said and done, I was impressed with how the air immediately cooled and heated my home. I even had the city inspector come over to inspect the job and he said he was impressed of how well the ducting was installed. So I decided to write this review which I hope helps others out there in looking for the right contractor.
    - Sonia Z.
  • A
    All Pro was fantastic! Very responsive, arrived when they said they would, and fixed my unit. They were professional, honest, and extremely competent. I won't use anyone else for AC needs from here on out!
    - Thomas G.
  • A
    Air Caresaver was so good to us it is hard to describe. But the job was done promptly and at a very fair price. Patrick, the owner, really worked with us keeping in mind that we are older folks with limited income. The work was done promptly and within a few hours we were up and running. Diego and Isaac were our installers and they were very thorough and helpful even with our four Yorkies! The cost was a little more than the $5,000 because we needed a bigger unit. We are very happy with our result. Our electric bill is now predicted to be half of what it was going to be. We would certainly recommend Air Caresaver to anyone with A/C needs.
    - Brenda M.
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HVAC Contractors in Ontario

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