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Pet Care & Health reviews in Oceanside

  • F
    Dog Gone Pet Pros
    I contacted Trisha in September 2017 about watching my two special needs dogs over Thanksgiving, at the recommendation of several people in my neighborhood's Facebook group. She seemed like a great fit, and we hired her. Sadly, it did not end well, and I must recommend that other pet owners do not hire this company. Details: -They are operating an illegal business. Their LLC has been suspended by the State of CA for tax issues, making it illegal to advertise, accept payment, or do business. The city says their business license expired 7yrs ago, also illegal. -They advertise themselves as bonded/insured, but no one can find record of their insurance company ("PAS Pet Sitters Association") even existing. A well-known company with a similar name ("Pet Sitters Associates") has confirmed that they have no record of Dog Gone Pet Pros ever being bonded/insured by them. -Quoted me for $85/night; later found their website says $60/night (actually, $54/night for first time customers). Not sure why they overcharged us and then tried to underdeliver. When I first contacted Trisha, I emphasized the importance of not leaving our dogs home alone more than 8hrs/day (one has severe separation anxiety), which she agreed to. She admitted after we boarded our plane that she never planned on being with them more than 12hrs/day, and tried to leave them alone 14-16hrs/day (basically just sleeping at the house). For a dog w/ sep anxiety, that is *torture*, and she had no compassion whatsoever. At the mighty price of $85/night, I 100% expected her to spend more than 2 waking hours with my dogs, especially since that's what she agreed to in writing & in person. -Before leaving town, we decided to turn on our security camera at the front door and gave her a heads up as a courtesy; she immediately brought up that her marriage had ended "at some point in the last 2 months" and her kids' father was out of town, so she couldn't stay with the dogs & needed to send her business partner Jamie (a man we had never met). We were sympathetic to her situation, but it didn't sound like this was a new development; she'd been texting me all morning and didn't mention anything was amiss. It appeared as though she planned to have Jamie stay with the dogs all along, and only told us about it because of the camera. -We were forced to agree to Jamie staying with the dogs temporarily, while we quietly looked for a new sitter to take over. We were shocked to see on our security camera that Jamie invited a female companion (non-employee) to stay at our house overnight each day, without asking our permission or notifying us. When confronted, he just texted me "sry I forgot to let you know but I didn't feel like being alone"-- completely unprofessional. -Despite being specifically warned to triple check all doors and gates because our deaf/blind dog has no way of finding his way home if he gets lost and would likely get hit by a car... Jamie left a gate open, and one of our dogs ran away. Thank god he got the dog back, but again, didn't tell us about it until confronted & denied responsibility for leaving the gate open. -Our camera was mysteriously unplugged. The camera automatically notified us & sent us the last clips before it was unplugged; Jamie was yelling at our dog to come to him while the dog whimpered off camera, and then the last clip was Jamie walking towards the camera before it went offline. It could have been an accident or intentionally unplugged, but it was the last straw for us and we needed these people out of our house immediately. We had one of my husband's marines go over & check on our pets, and supervise while Jamie packed up his stuff & left. It is incredibly stressful to be halfway across the country while a total stranger has full access to your home & pets, knowing that they have lied to you repeatedly & not knowing if they are the kind of person to retaliate (again, had never even met Jamie). The constant lying and the blatant lack of regard for our dogs' welfare & safety (or even our house's safety, allowing a non-employee to stay there) was horrific, and I have to strongly caution other pet owners to never hire this company. If you go on their website, they proudly link to a newspaper article where Trisha & Jamie say they got into the petsitting business because Californians seem willing to spend a lot of money on their pets, and petcare businesses have low start-up costs. They are in this for the money, not the love of the animals, and it shows in how they do business. Avoid at all costs.
    - Emma H.
  • A
    AUSSIE PET MOBILE
    This is the first time I have used a mobile dog grooming service and it was a great experience. Meg was on time, pleasant, professional and my dog Duke loved her. She explained what she was going to do and showed me the mobile wash facility. Duke smelled great, looked amazing and softer than ever before. Duke was recently rescued so Meg was extra patient with him. I have already booked Duke's next grooming appointment. Thank you Meg for such a great job and for caring about what you do!
    - Tracy M.
  • A
    OCEANA PET STOP
    They are fantastic. Gayle is amazing. We have three little dogs, and she has cared for them for the past five years. We use them every month. She is professional, efficient, and cares for the dogs. She pays attention and makes good eye contact. She is a good conversationalist and really has a love for the animals. 

    They do everything. They trim the nails, clean teeth, express the anal glands, haircut, shampoo, and blow dry. She likes to put little bows on them. I don't like that as much because they are boys. Bows don't go on boys.

    She is just consistent. She is a small two person shop. She deserves a lot of credit for being a woman and owning a business. In this day and age in society consistency is lacking. She knows that I'm a stickler about punctuality. I will continue going to her every month.
    - Rick W.
  • A
    Aussie Pet Mobile
    The appt was easy to make and I was called to coordinate exact date & time. Groomed Melissa arrived as agreed upon. Was great with the dog & in about an hour our large dog was groomed and he walked back in the house. He smelled nice, looked nice and it was beyond convenient as I was able to continue doing "Honey Do" list tasks. Saved me time, it can not simply be more convenient & I thought the price for grooming and convenience was quite reasonable. I'd recommend it & since we are a new customer, we will turn into a returning customer.
    - John J.
  • D
    Surfside Animal Hospital
    I don't think it was the doctor that saw my dog. I think it was an intern. He was smelling my dogs ears and it was just weird. Then when I got up front and got the bill I was like what?. There is always a long wait there. When I did see the doctor and he was better than the other guy in there but they're busy and they try to cut corners.
    - J.P. S.
  • A
    DIPPITY DOG WASH
    I think when a business first opens that's when they do their best. It's ok because we do it ourselves. I think the price to give the bath ourselves is great and $30 to get him groomed is not a bad price. I think that's pretty standard.
    - J.P. S.
  • A
    DIPPITY DOG WASH
    They have bath tubs on the wall and you can do it yourself. It's cheaper that way. It's nice. They supply the shampoo and give you rain coats to put on. Our dog likes it and my husband gets a kick out of it. They also groom and cut your dogs hair as well if you want. I think it's like $14 if you bathe them yourself and it's like $35 if they do it. Some of them are really not responsive when you come in. Usually they're not all full. They're usually not overloaded, you go in and they have a bath tub ready. Some of them are friendly but some of them that work in the back are not. You can tell by the ones that work there if they like animals or not. Some are really sullen and they'd rather be somewhere else. We will use them as long as they are here because it's a good deal. It's in a strip mall, and outside there is grass and plants and you can take your dog for a walk. There is parking there and other shops. My dog knows he's gonna have a bath so he's happy.
    - J.P. S.
  • A
    Coco & Boo Pet Concierge Plus LLC
    Everything went smooth from start to finish. Lori is on top of everything. She knows cats well and knew what to do while we were away. She checked in every day & provided photos & videos, which helped us fell very good and happy to enjoy our vacation.
    - Martha S.
  • A
    Coco & Boo Pet Concierge Plus LLC
    Lori and her husband Bill are part of my family now. Not only are they reliable and available on short notice for either quick visits or overnight care, they are caring, compassionate, patient and kind to my boys. We recently lost our cat, but thanks to Lori seeing us through a vet emergency while I was out of town, we were able to enjoy six additional months with our fur baby. When we welcomed a new bundle of fur baby into our home a couple weeks ago, “aunt Lori” was there waiting with a gift basket to welcome the new one home. She spoils them rotten with goodies and even my elderly dog gets up and excited and wags his tail when he hears her voice. They really love my pets as if they were their own. I feel safe and secure knowing they are in her care when I must travel for work. I would give them an A+. The experience is exceptional. You get what you pay for with pet sitting. I wouldn’t say it’s overly expensive, but for the mature quality of care and knowledgeable expertise coco and boo afford me, I wouldn’t spare any expense. She is always professional. With an elderly dog, unfortunately Lori has had to clean up her far share of messes….. She never complains and always goes above and beyond to ensure everyone is comfortable and well cared for.
    - Christine A.
  • A
    Coco & Boo Pet Concierge Plus LLC
    Lori's service is personal, she is flexible, on time, trustworthy, and my pets love her. She has become much more than a petsitter, shes a friend, and part of the family. "Aunt Lori"! Highly recommended.
    - Christine A.
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Pet Care Providers in Oceanside

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