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Garage Door Repair And Installation reviews in Novato

  • A
    Marin Door Pros Garage Door Co
    The ONLY fault I have is with the company itself, we were not told until the evening before, as we were driving away for the evening, that we needed to have 10 feet of space back from the current door cleared. At 11pm we were moving things and had to be up early to finish. The other issue is that the booklet for dealing with and setting the back up battery system was not provided. The installers, Bayron and Jesse, did a great job and were very helpful explaining the new system.
    - Burt G.
  • A
    Northgate Garage Doors Inc
    It has been 15 years and I have never had a problem with it. For both it was around $1200. I would use them again. I used them because they had a good reputation in our area. They are a local companies. I had met them through someone else. They had really good prices. They were very well versed on different garage doors. They helped me make the decision on if I wanted insulated or not, windows or not and what kind of garage door opener. Like I said I have not had any problems.
    - e s.
  • C
    Garage Door Service Co
    Everything was fine until we came to price.  They are very expensive and we received our billing late and had to fight to get our warrantee.  I would not use them again because of their price structure.
    - Hugh E S.
  • F
    Ace's Garage Door Repair & Installation

    Provider was not prepared to install the advertised deal on Angie's List website. $79 deal for a garage door key pad and roller maintenance. I was interested in the Key Pad mainly and I confirmed this service with their office. The Wife waited at the house for 3 hours, and the service rep called 30 mins prior (as stated with a 4 hour window). I again confirmed with the service rep that we were interested in the key pad service as advertised, and he says that he doesn't have any key pads, but he could order one. So, I asked why are you coming out?  .... 

    Clearly, the office does not talk to the service rep in the field.

    - Shane F.
  • A
    Neighborhood Garage Door Service of Bay Area
    Punctual, professional job. Upsold me on new rollers which I accepted as the old ones were very noisy. Advised on changing springs as well but I resisted that, would have been extra $600. It seems that many of the Angie's List offers are just to get through your door, do a small job and then sell you more. I have no problem with that, just need to be careful what extra work to accept and what not.  Overall I was satisfied with this job.
    - Guido H.
  • F
    Ace's Garage Door Repair & Installation
    ncelled.Scheduled and re scheduled several times. One time, they called and said they would be here in an hour with no prior contact, One time they called on a Sunday saying they would be coming without any notification prior. One time they gave me a date and time to come out and then cancelled.  I then cancelled  them and got a refund from Angie's List.
    - Robert G.
  • F
    Neighborhood Garage Door Service of Bay Area notified, they responded quickly and came out the next day. The tech started the service and then told me that I would require additional service at an additional cost of $198.00 to adjust the weight balance of the door. I asked him if he could do better and he told me he would do it for $151.00. Since he was already there and I took his word for it, I told him to proceed. I then called Angie's List to confirm that what I was told about the extra service was correct. I was advised by an Angie's List representative that what I was told was NOT the case and that the service in question was a part of the package I had purchased and she was kind enough to email me the details of the offer. Sure enough, the door balancing was included in the cost. I called Bay Areas Choice Garage Door Co. and advised them. They told me that they didn't think that the balancing was a part of the service. I told them to check with the Angie's List offer and that I had a copy of the offer and read it to them. I was put on hold and then transferred to someone else. That person told me that he was not aware of the issue in question. I advised him to follow-up with Angie's List. I then went out to confront the technition of the facts.  He stated that the additional cost is what his company charges for the service. I advised him to take it up with his employer.    All and all, a very unpleasant and upsetting experience.

    - Robert G.
  • A
    Golden State Garage Doors
    Just had three garage doors installed by Frank. A spectacularly good job! If you haven't had one of those old fashioned single-piece garage doors replaced with a modern sectional door, it's a real construction project and Frank couldn't have done a better job with real attention to detail. Everything looks great. The whole process from the estimate from George, scheduling by Virginia and installation by Frank could not have been easier or gone better. Another great, top-quality offering by Costco.
    - Richard C.
  • A
    Marin Door Pros Garage Door Co
    I can't say enough good things about Jared -- by all means use him when you can.  He came right out when I called and spent an hour with me sizing up the problem.  When the problem turned out to be a structural issue with my garage framing, he set the door so I could open and close if manually, then refused to take any payment for his work because he said he had not fixed the problem -- even when I pressed him to take money for the time he spent.  Just an A+ guy who is working hard to build his business and deserves great success.
    - Thomas M.
  • A
    GS Overhead Systems
    The guy who came out was on time, had the right tools, and knew what he was doing. We removed the old one, and had to modify the garage a bit to get the new system in. I would definitely use them again.
    - Margie W.
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Garage Door Repairs in Novato

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