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Iron Work reviews in Norwalk

Real People ~ Real Reviews ~ Real Results

  • The original power coat paint and the paint they later sprayed on the railings is peeling and rusting. The supplier had a faulty batch and I feel it should be replaced not sprayed over.
    - Heather W.
  • They did a really nice job, the stuff looks amazing. The only issue I have is that, everythng is like a newer finish which is nice, except the two spots and she told me no that can't be, because they're all done the same, I said yes but it's not the same, there's two spots that are not shiny like the rest of it, it kind of wont match and she's like well send me a picture, so I send her a picture and they never got back to me, it's been three weeks. I ordered this stuff in the summer and they just delivered it in about a month ago, and it took almost 10 weeks of fabricaton, it's not a lot, it's four railings, which is going up three steps, we're not talking about major paint, and the design that I askked them to reproduce is two curly q's, that's it. So, it's not like it's completely out of the wheel house, completely alien. The girl who answered the phone could use a little customer service. Over a month ago, they came, they installed, they also stained my steps and I was really disappointed about that, because I stood out there and it's on the guys shoes, I don't know maybe it was from another job or where did they stepped in, but there was some kind of black greasy, like being walked to an oil in a gas station, and then they stood on my new steps that the chimney guy had just finished, I had them nice for two weeks, they came, they installed these railings and I got these big huge ugly footprints on my front steps. So I had to get out there with a power washer and that didn't help, and then I got out there with a scrub brush, bleach and hot sulky water and scrubbed it for like half an hour, and then power washed it, slowly but surely it fades. So it's like they didn't call me back about the differences on the finish of the railings, I wasn't even going to say anything about the steps, so I'm really still very angry. I would give them a C just because they didn't resolve the issue, they weren't nice, but I have to say the railings were beautiful.
    - Christine R.
  • Contacted Chip & Provider name locked. via Angies List based on ratings. The owner responded very quickly with a rough estimate that was very competitive. They came out the next day to make measurements. The railing was installed about a week and a half later, and looks awesome. Thanks!
    - Daniel E.
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Wrought Iron Fence in Norwalk

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