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Pest Control reviews in Norwalk

  • A
    Termite Right
    Dan was very professional and knowledgeable. The service was done in a few hours which made it very convenient. I would recommend him to friends and family after shopping around he gave us the best price.
    - Patricia B.
  • D
    Ecola Termite & Pest Control Services
    I have been with Ecola Termite for many many years. The always seemed to do a good job and will periodically do a spot treatment but we have never had to tent our house. I was scheduled for my annual inspection between 2 - 4 PM and when I got home from work at 9:30 AM the Termite inspector named Jose was at my door. This was 4.5 hrs earlier than my appointment!He said he had some cancellations and thought he could do it early. I told him I wasn't expecting him until after 2 PM and he told me if I did not do it now I would have to reschedule. He said he could not come back later (when he was originally scheduled to show up). I told him I needed him to come back and he said he couldn't. After he left I called his office and after some checking with Jose they said he would come back at the scheduled time. I got a phone call from the office right before 2 PM to tell me that Jose was sick and went home. No one would be coming out today. If Jose was sick then why did he tell me he couldn't come back later. Was he anticipating he was going to get sick later? Sounds like he wanted the afternoon off and my "scheduled" appointment was in his way. I called the office manager who offered to schedule my appointment the next day. After some thought I decided to cancel my appointment with them and asked them to refund my money that I had already pre-paid. I did not want to continue to do business with a company who lets their employees lie to their customers and make poor excuses for not keeping appointments. I also cancelled my pest and rodent services with Ecola. I had been with Ecola for roughly 20 years and when I spoke to office manager their was no "I'm sorry for the inconvenience" or "we value your long-term loyalty" comment or apology. I guess they are just interested in the dollars and not concerned with customer service. I would not recommend using this company.
    - GARY S.
  • A
    Primex Termite
    Primex was responsive form the very beginning of the bidding process to scheduling the fumigation. My contact was responsive, courteous, professional and punctual. The crew was professional and polite. Primex explained the entire process and answered all my questions. I am very pleased with the service and would recommended them to family and friends.
    - Salvador G.
  • A
    The pest control guy didn���t charge me anything when he came out. I told him what the problem was and so he went up to check since I thought there were rodents. He also told me to keep traps if I wanted. He told me that I would not be able to catch anything since there was nothing. He suggested me to buy a couple of other things. He told me that it might be a bird, possum or a cat. He asked me to get some mothballs in order to put it near the beds and told me that they would be gone in three days. I tried it and so I guess the pest control guy is okay. He told me as to when he could come out and he came pretty much on time. I didn���t have any problems with him at all. He knew what he was talking about. He did the right job. I would definitely use his services in the future too.
    - john a.
  • A
    Center Termite & Pest Control Inc
    In February 2010, I received quotes from Center Termite and another company from Angie's List for termite service. The quotes were similar as were the recommended treatments. I chose Center Termite because they offered a law enforcement discount in addition to the Angie's List discount. Further, the offered a free ant treatment. On 07/23/10, Allan and Rafael from Center Termite arrived promptly at their appointed time. They were neatly dressed and they were polite. Before we started, Allan explained what would be done. He even helped me move some things around in the garage to facilitate the treatment. Rafael completed the spraying in my attic and on the exterior while Allan worked in the garage. While inside the house, Rafael was careful and deliberate around any furniture. Allan was patient and he answered all of my questions. At the end, they provided the ant treatment. The whole thing took about 2-2.5 hrs. I would recommend Allan and Rafael at Center Termite to anyone looking for this type of treatment.
    - Randy B.
  • D
    Ecola Termite & Pest Control Services
    The original treatment went well. They treated the termites locally with Electro gun and chemicals. About approximately one year later we saw evidence of flying termites in the house. Called the company and they scheduled an appointment to come out and re-apply treatment. Appt. was at 1:00 PM and they called us at 1:00 PM that same day to cancel appt. We rescheduled another appt. Technician came out, worked for a while, then said it was too hot in the attic to finish the job. We had to schedule another appt. The company called at 5:00 PM the night before our scheduled appt and said they had to cancel the appt. That was scheduled between 8-10 am the next morning. We now have to schedule another appointment. Terrible customer service and ability to meet commitments! I would not use this service again.
    - GARY S.
  • A
    Already A Better Choice Termite & Pest Control Inc
    The owner/operator Mr. Gonzalez and his sons were polite, on time and very professional. My house was thoroughly inspected for termite damage. Price for the fumigation ($1500) was reasonable and competitive. However the price for the repair ($685) was high, compared to work that was done. My advice is that, you have to haggle for the price and compare with other companies especially the repair work. I recommend this company and will rehire for future jobs.
    - DAN L.
  • A
    pinas pest control
    Amazing. Have never been more satisfied with a pest control company
    - Joanna R.
  • A
    Terminix - Commerce
    - Ron V.
  • B
    Bell Termite & Pest Control
    - MARIAN W.
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Pest Exterminators in Norwalk

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