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Auto Repair reviews in Norwalk

  • A
    OKIMOTO'S AUTOMOTIVE CENTER INC
    I've been going to them for years. I remember the price was quite a bit, but there were a lot of things that were done at the same time. I'm happy with them. They're very nice. They're very good. They even give me a ride back to my house and wherever else if I needed. I've had no complaints with them. I trust them. There are times when I thought something needed to be done. They check it out and say it's fine which they could have probably told me "Okay, yeah. That needs to be changed". I've been using them for five or six years now.
    - Linda R.
  • B
    PURRFECT AUTO
    I use those guys about every 3 months. Their pricing I would give an A. The quality I would give a B. I would say to get an A, they have to be a little more professional because they are pretty good and mind the cleanliness of their waiting room. They are kind of nonchalant.
    - mike r.
  • A
    Integrity Automotive
    We had noticed an oil leak on our car found these guys on Angie's list and took the car to them to try to get the problem fixed. They were very nice and really seemed eager to help they went right on to the job and happily got it fixed the price was not what I was hoping but I've heard worse so I content with it. Wonderful job by these guys would most likely bring my car back in the future when need be.
    - Maurine S.
  • A
    S B AUTOMOTIVE
    I called them before I went in to see if I needed an appointment and they said no. they said it would be about half an hour. When I went in, I found them to be very courteous. They did the smog test and sent it electronically to the DMV. They were very nice and very accommodating. I would use them again.
    - Donna T.
  • B
    AVILA AUTO REPAIR
    Recommended by father in law. Got there. Very quiet guy. Spoke mostly spanish. Hard to understand. He was pretty quick about it (two weeks) and we thought it was going to be three. VERY FAR, though, but a nice guy.  
    I wouldn't go back because it was too far.
    - Joseph G.
  • A
    J & B SMOG
    I went to the shop for a smog emission test. My car initially failed the test due to excessive carbon emission. Byung "Brian" Kim (shop owner/technician) told me that all I need was a new catalytic converter inorder to pass the smog test. I went to a muffler shop and had a new catalytic converter installed. I went back to shop, had it re-tested  and my car passed. Brian did not charge me for the re-test.
    Brian is knowledgeable with regard to smog test problems and tries hard to help car owners pass the test inorder for them to save money.
    - DAN L.
  • A
    OKIMOTO'S AUTOMOTIVE CENTER INC
    I have used them several times before, but I did get them originally from Angie's List. They had to replace a rotor so that made it a little pricey. Overall, it went very good. I took the car over, and then they brought me back and dropped me off. When it was finished, they had a driver come over, pick me up, and take me back. It was very convenient. I did not have to find a ride over. I liked that they seemed very thorough, and I think their price was pretty good. They just seem to do a good work. I had good luck with them so far. They are very good.
    - Linda R.
  • A
    OKIMOTO'S AUTOMOTIVE CENTER INC
    We have a 2006 Chevy Trailblazer, I took it to the dealer when the check
    engine light came on. They stated it need a thermostat, brakes, system
    flushes, a bunch of stuff.....dealer total-$1500.00........I simply
    couldn't do it as I don't even like this car......I looked on Angie's
    list for someplace, found Okimoto's nearby, read good reviews and
    decided to try it out. SOOOO glad I did! The folks that run the office
    are efficient, polite, and informative. The folks that do the wrenching
    are also polite, and clean, and informative. Recently the check engine
    light came back on. I took it back in, and it just needed a new gas cap,
    but the gentleman up front gave me all kinds of information that i'll
    need to know about this vehicle.
    I was super impressed with Okimoto's and will continue to take my vehicles there for repair!
    - Jennifer F.
  • A
    Valvoline Instant Oil Change
    They are pretty good, and very professional and prompt, but I wish they had more services to offer.  They also give you feedback on anything they may find while changing your oil.  I think they are not deceptive but honest, and their prices seem fair to me.  They have a nice lounge and coffee and TV to watch while you are waiting for your vehicle to be finished.  I will continue to use their services in the future. 
    - ANTHONY L J.
  • A
    Rusty's Automotive
    I have been going to Rusty's for years and therefore he knows my vehicles well. I went in for my regular oil change and brake inspection. I mentioned to Rusty that my truck engine seemed to be making a tapping noise. Since it is a 2003 with only 70,000 miles on it I never gave it the concern that I should have. I had also noticed that my truck was starting slower in the mornings. Not that it wouldn't start, it just seemed to crank with a little difficulty. I didn't mention this to Rusty when I took it in for service. Rusty called me later in the day to advise me that they checked that oil level before changing it and noticed it was really low. This was the cause of the tapping noise. Rusty advised me to check the oil level every couple of fill ups and just monitor it. He also advised that brakes were still in good shape and there were no issues with tire wear. However, he did ask me if I had had any problems with the truck electrical because the battery check that they performed (at not charge) showed a weak battery. I told him that I had noticed that the truck seemed to be starting harder. Rusty advised that I replace the battery and gave me the option of having him do it or if I did it myself, he gave me a battery recommendation. I decided to have Rusty's do the work. The thing that keeps me going back to Rusty's is not price. There are a lot of cut rate mechanics out there who could probably beat him. It's the serivce. When you talk with Rusty about your vehicle, it's almost like he's talking to you about his own vehicle. He has great knowledge and if you ask him a question you get a very understandable response with recommencations. It's never a sales pitch to pick your pocket. He always makes you feel that you can walk away from his advice without getting any kind of "you'll be sorry" attitude. He gives great advise and is never pushy.
    - Harry W.
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Auto Repair Shops in Norwalk

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