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Phone Company reviews in Northridge

Real People ~ Real Reviews ~ Real Results

  • I am extremely unhappy with ATT and if there was another company where I could get a landline from I would switch. Ever since I got a new landline number six months ago, I have had nothing but trouble. They forgot to give me DSL. Then they set it up but continually overcharge me for it. Their technician no showed. Then they emailed me that the original technician came by and completed the work on the no show date. I tried for over an hour on the phone to tell them he no showed and ask why. After being on hold over 30 mins I asked the operator if she could just call me back. She actually said no. Huh? They have my phone number! They are the phone company! Then the next morning, without informing me, a different technician showed up very early and woke me up. I spent over an hour on their website trying to find a place to complain. They don't let you. They force you to pick premade choices that don't fit the situation. I've had to call them numerous times about their mistakes. Each time I actually get past the robot the operator tries to pressure me into spending $40 more per month on a bundle. I have to repeat myself over and over that I am not interested but they ignore me and keep pressuring me. The only way to shut them up is to hang up on them.
    - Julia M.
  • They could be cheaper. The service was okay. It might blank out but it's not a big deal.
    - Anne L.
  • I am happy with them, but not with their product. The DVR is always screwing up. We are not happy with it, but we do not have much of a choice.
    - Michael S.
  • I get my IFP, home line and my cell phone which is ATNT trough them. I use them mainly for internet and that is okay most of the time. I will continue to use them in the future.
    - STEVEN R.
  • Great customer service.
    - Noli B.
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Phone Companies in Northridge

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