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Cleaning reviews in North Hills

  • F
    Great Maintenance Services
    Had a firm appointment. They cancelled it, then never showed up or called. Only thing I can think of is that they were afraid I would ask for proof of insurance. The owner said they were insured, but their ad is silent about insurance and bonding.
    - Brian R.
  • A
    Gladys Cleaning Services
    She is great, she comes in with a crew, and they clean up thoroughly and great, they are very trustworthy and easy to work with, she's smart and talented as well. They come and arrives always on time.
    - Randall K.
  • B
    Letty's HOME Cleaning
    The ladies do a fantastic job cleaning the house. The price was fair, they worked the entire time and are very nice. The problem seems to be whoever is scheduling them. I requested the service clean my house every other Wednesday and I have never rescheduled to a different day. On a number of occasions they just never showed up, never called. I have had to call each time, leave a message and wait for a call back to be told it was a scheduling error. If you do end up using this service, call them two days ahead of your scheduled appointment EVERY time they are supposed to show up.
    - Michael H.
  • A
    Lety���s Housecleaning Service
    The cleaning service showed up on time, had all of their own equipment and were done in a little over one hour. The three ladies were very nice, communication was not an issue and they worked very hard and very fast. Overall they did a fantastic job. I was so impressed that I have arranged for them to return every two weeks.
    - Michael H.
  • A
    Camino Drape Shade & Blind Cleaners
    Dan Levy came out to analyze what was going on with my mother's drapes because she couldn't open them easily. He found some very specific issues which were contributing to the problem. He recommended someone that had an expertise in this very specific issue because he hadn't done this particular job. Not only did he recommend someone, but he spent a very long time contacting this person himself, taking pictures for him, and making sure that we will be taken care of. Most people would have simply given a phone number and name recommendation and left, or try an unfamiliar job themselves regardless of the outcome. Dan went way out of his way to help my mother. Before he left her house he made sure we knew what the problem was and what to expect from the person who will work on it. Even though Dan didn't do a job for us this time, I would not hesitate to call him and recommend him with drapery work. I am so impressed by his professionalism and kindness.
    - Daniel K.
  • A
    YB Cleaning Services
    They did a fine job cleaning what they had time to clean. There was an issue when scheduling about their office booking the wrong day, and so they arrived half a day late after they did some internal rescheduling, but other than that, it was a great deal.
    - Robert K.
  • A
    Valley Carpet Cleaning
    Valley carpet cleaning came out on 3/30 to do our carpets using a coupon. We were very pleased with the work performed. The were on time, professional and thorough. The carpets looked wonderful. On 4/26 we had them back to do the floor tile in the house (no coupon). Again arrived on time and did a beautiful job on the tile and grout. Very professional. They are my go to company.
    - Michael H.
  • A
    Green Clean Carpet
    The cleaning was done very well, effeciently, quickly and Omar had a great attitude. Was a little disappointed to find out that the 8 room package I bought didn't have more wiggle room. I only had 4 rooms cleaned, and was hoping to get a couch cleaned as a little make-up, but unfortunately one service counts as one service and I would have needed to pay more for the work. Unfortunate, but still pleased with Omar and the service he provided, and would definitely use again.
    - Robert K.
  • A
    Silver Cup Cleaning Services
    My friend referred me to Silver Cup Cleaning Services so I contacted the Silver Cup Team and they were absolutely amazing! Ms. Judy and her team were very professional, flexible, and helped me create my custom cleaning plan. I rented this home for a business I am running, I needed the house to be cleaned immediately and Silver Cup made it happen. The home looks absolutely stunning and definitely ready for my clients to move in! I'm recommending Silver Cup Cleaning Services to anyone looking for an affordable, professional team! I'm definitely contacting them again when I open another location. Oh and since I was a new client I received 10% off my first house cleaning, this team was awesome!
    - Timothy W.
  • B
    YB Cleaning Services
    I loved the customer Service Sheila. She was very through in talking prior to visit, in arranging a time and reviewing needs. She emailed me the contract and received a text when the ladies were on there way. Very Professional Customer Service. However, there was so confusion when the ladies were at my house. After we walked through my house and I assume all was good. I received a text /calls from Sheila that what I had asked of the ladies couldn't be accomplished in the 1.5 hrs purchased, also did I need a deep dusting vs light dusting? It was explained a " light dusting was cleaning the surfaces not moving items and a deep dusting was cleaning the surfaces and removing the items and cleaning them ", I said I've never had anyone ask me that (as I have cleaning people before they would dust the surface and lift the item and dust under the items - "No I didn't need them to clean the items, I would like the surfaces dusted". I texted her pictures of the rooms needing cleaning to show there were very few items on my surfaces/shelves. I was asked what was my priority to get done in the 1.5 hrs purchased. I was a little disappointed as I felt as I was doing the walk through it would of been helpful if the lady there had asked me those questions or indicated what they couldn't do in the time allotted (as others have in the past) vs starting the job then calling their office , which resulted in about 10 mins decision over 3 texts/phone calls. What if the room she started in wasn't a priority but she had already started. I'm mixed on my review. I give them High marks for the initial calls and follow-up calls with Sheila Customer Representative. The work the cleaning ladies were able to finish was good. I finished the dusting and little cleaning in the two rooms they weren't able to do. Perhaps to do a basic clean, dusting, moping required 2 hrs. for this company. I would recommend them because of their Customer Service but ask a lot of questions and clarify what their employees can do in the time allotted before the work starts. My overall rating is good and professionalism would be excellent for customer service but rated good because the work was good but the communication with the workers was needed to be better. I choose "no" to rehire because I feel for the price they charge an hour and what they can accomplish in hour, is a deal I can get elsehere for the same (or better) price. However, it is possible that I could see hiring them after maybe trying other companies? This was the second company I have hired through Angies List and YB cleaning was better then the other company by far, due to Customer Service
    - Kimberly P.
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Cleaners in North Hills

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