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Moving reviews in Newport Beach

  • F
    They bumped the price up double over their original quote, saying there was additional cubic footage moved. Cubic footage was measured upon arrival of shipment and was found to be less than the original quote. Have ignored our inquiries to get billing reduced and do not respond to emails/phone calls.
    - Dale T.
  • A
    Moving is such a big adventures and it could be disaster if you will without a good help. My family is relocated to CA for a job replacement. And we have used US Movers & Relocation agency for this adventure. It was a pleasant experience they were always on time and professional! Moving guys were very careful with my delicate pieces I have. All came in one peace no scratches and no brake. Customer service is friendly! I have moved before and it was such a stress and I had to pay extra! That didn't happen to me this time. They quoted a reasonable price and we were happy with it and most of all they didn't charge us extra! Peace of mind! I will definitely use this company again and also will recommend this company to my family and friends in the future! Thank so much US Movers & Relocation!??????
    - Serena R.
  • A
    It went great! These guys are incredibly good at what they do. James and the rest of the guys on the crew were so nice to have helping us on a day that can be very stressful, they made it so easy.
    They arrived right on time and immediately got to work. Everyone on the crew was friendly, accommodating, and worked very efficiently. They were very careful with each and every one of my belongings and took the time to make sure everything would be protected in transit. They took great care of all of my furniture, carefully wrapped all edges, and were very thoughtful when moving things throughout my home. Everything was loaded and unloaded from the trucks with the same excellent care.
     Even booking the appointment was easy. The people at their office and dispatchers were very easy to work with (not pushy in the slightest) and were helpful with getting me the right service that I needed. They made great recommendations and made sure that I was getting the best deal possible for my situation. They even have great coupons and discounts available through Angie's List.
    I would recommend using these guys to anyone. I was shopping around quite a bit and their prices are as good or better than any other company I spoke with, and their service is truly unmatched. I could not have had a better experience with NorthStar Moving Co.


    - Susan G.
  • A
    Have moved many times. We didn't realize you could actually have a good experience with a moving company. From the estimate to the packing to the day of the move, we were more than pleasantly surprised. Rich and his employees are all very professional. They were timelly, efficient, respectful. Everything went as planned. Jonathan and his team were amazing. At every moment it was evident that they wanted to make sure you were pleased, that everything was going ok. They even made sure we were happy with the placement of all of our furniture. They were so patient. We would highly recommend this company! If we ever had to move again, we would never use anyone else.
    - Raquel & Sal M.
  • A
    I contacted Pro Movers in a panic after I was stood up by another moving company.  I left a message late on Saturday and was amazed when I got a return call several minutes later.  I was able to arrange for their services for the following Monday.  Although they were quite late in arriving, I was patient because I knew I was being accommodated.  John and Pagen (please forgive any name butchering!) did an excellent job for me.  They listened and followed instructions precisely.  I appreciated the care they showed with my furnishings.  I strongly recommend Pro Movers for jobs small and large and plan to use them again.
    - Maria F.
  • B
    The crew arrived a half hour past the two hour window they had quoted for arrival.  The crew set right to work packing my belongs and wrapping my furniture.  I had already packed about half of my possessions in boxes and moved much of the furniture to a separate storage unit.  The crew was very courteous. They used all of the boxes that I had procured and then used their own boxes.  The five men took about nine hours to completely load my house into their truck. I would like to have had an account of how many boxes and supplies I was billed for in the end.  After everything had been moved out I later discovered some large scratches on my hardwood floors that had not been there previous to the move.  I called Prodigy and spoke to their customer service person.  They said that they are "not liable for damages to the house".  This does not seem right to me.  I am further investigating if I can get compensated for the damages.  If not for the damaged floor I would be pleased with the service, although the price seemed high and there was no itemized account of supplies used and billed for.

    **REVISION**
    After receiving an email apology from Ben, we were able to resolve the issue amicably and to my satisfaction.  Prodigy has credited me back the expense and I am once again a happy customer. I am impressed with the response and have revised my rating to reflect the level of professionalism and customer service.
    - Stan A.
  • A
    They worked tirelessly moving our complete office which took a total of 11 hours. They were very careful with our furniture and medical equipment, not one thing was damaged. Not one thing was missing, they are very trustworthy. They didn't complain about anything, including our not-so-stellar packing job. In addition the job turned out to be much bigger than it looked at the walk through, but they were completely prepared and just got the job done. They are polite, clean cut, family owned business that I would definitely hire again. Thank you Mike!
    - Mimi C.
  • A
    Kellogg Movers moved our household from a three bedroom apartment into a new house.  They quoted a cost and time of delivery after taking the time to view the apartment and contents to be moved.  They communicated to us multiple times on where they were in

    the moving process and showed up right on time.

    Kellogg Movers was tasked with packing and moving the contents of a three bedroom apartment.  They brought in a large team to pack and quickly ready everything for the move.  They packed everything carefully and disassembled the necessary furniture items. Upon delivery they carefully unpacked and reassembled all of our items.  They made this moving experience painless for us.  Not a single dent, ding or broken item.  We have never experienced that from a a moving company before.  Accidents do happen but not on this day.

    The movers were extremely professional but friendly and very careful with the items they were moving.  We would highly recommend Kellogg Movers to everyone.  It is not easy to find a good moving company and we have experienced several bad ones in the past.

    We will only use Kellogg Movers going forward.
    - Timothy E.
  • A
    They showed up right when they said they would, and called to confirm their approach about 45 minutes before arriving. Were reasonably quick yet careful with belongings. Price was very reasonable for the job. Movers were friendly and skilled with the using the dolly for heavy items. I would use them again. 
    - Austin K.
  • A


    Our move was handled very professionally by Chris and Chris P.  They called to let us know when they were on their way and even arrived a little earlier than scheduled.  They packed us out of the old space and into the new space very quickly and helped us remove some things from walls without damage.  At the new office, they were very patient in assisting us to get things set up - they moved things around for us if the "first setup" wasn't working well.  Before they left, they made sure that all the heavy lifting had been done.  They were great! We'd definitely use Pro Movers of OC again and are happy to recommend them.


    - Leslie T.
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Moving Companies in Newport Beach

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