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Landscaping reviews in Newport Beach

Real People ~ Real Reviews ~ Real Results

  • Hiring Tekton Group was a huge mistake. The nightmarish experience prompted me to write this review to warn buyers of what a liar and cheater Allison was. She talked the talk and got our trust to design the backyard. Although it was a slow start, we understood it’s a new community and the HOA took time to review. It didn’t take us long to notice the quality of work and the materials they used were inferior. When our neighbors started digging their backyards, we noticed their rail and house were protected and materials were kept neat. We only had glass protected for 2 weeks, it fell and they just left it there. The workers cut the tiles near the glass and left speckles and pits all over our rear glass door. The damage was permanent. Now I worry my glass would break one day because of the tiny holes in them. Tekton’s standard materials were very cheap. All we wanted was a decent backyard, nothing extravagant. It was tough to fully understand the quality of the materials quoted. After the project began we started seeing samples and realized that the materials they quoted were just too cheap to accept. We had to pay extra for almost everything. At first we did not question the upgrades, but then our neighbors backyards started to show nicely, we asked their contractors and realized the upgrades we paid were standard by other contractors. This was their money making scheme #1 – quote low and make you buy upgrades. Tekton made numerous mistakes and blamed us for changing our minds. Due to Allison’s communication errors, we were stuck with the wrong color stone, cheaper marble counter, wrong decking color (all of which we paid upgrades for), the list goes on. If we wanted to change, we had to pay full price for their mistakes. We decided to live with it. We started asking for cost breakdowns for the upgrade because the cost was going out of control. It was then we knew what a lair Allison has been. We changed an area of 12*12 to a different tile because the design was boring. That along cost us $9,000. The tiles we picked by us at a tile store which were priced at $1.99 per square ft. This means they charged $60 per square ft for labor, and that’s the price for upgrade, not taking consideration of the original cost. The fruit trees (another upgrade) cost $1,000 each. I went to the nursery and saw the same species, same size tree for $49. Allison explained her trees were $600 and it cost $200 for shipping, $200 for planting. But we did not buy these one by one. How do they expect anyone to accept $1400 for shipping 7 fruit trees, not to mention these are tiny citrus trees from a local nursery? After that finding, we told Tekton to stop the upgrades and just give us what’s quoted. The other trees arrived and what’s quoted as 5 gallon plants were substantially smaller than the 5-gallon size we bought ourselves. Allison explained we cannot compare trees to trees, 5 gallon does not equal to 5 gallon. I had to be an idiot to swallow that one. This is their money-making scheme #2 – use cheaper materials. After that, things got worse. Their sub contractor mistakenly built a bigger deck than was quoted. We did not even saw the drawing or approve the size. Tekton made us pay $1250 for the extra cost. Our budget went up 150% because of the upgrades and mistakes. We have one of the smallest yards on our street, no pool, yet it cost more than others with larger yards, a swimming pool, and nicer full bloom trees. For 3rd party items which Tekton did not even touch such as the rear deck railing and the awning, they marked up 45% and try to get away with a poor job. I would be Ok with whatever they mark up, however after the contractor left our exterior with nail holes, I saw what a lousy job Tekton did to patch up. The wall was not even sanded; they used the wrong color paint which made the exterior look awful. I had to get their contractor to show us the invoice to prove how much Tekton marked up, and pin them down to finish the patching. For the amount of money they made and the little involvement, it’s way overpriced. After confronting Allison they over charged us, Allison replied they did not make money on our project. They only mark up 25% and 12% goes to taxes. I saw the receipt from their subcontractors and they clearly marked up 45% or more. And with tax write off, not the whole amount is taxable. It really bugged me when a person made money off you and still cried poor. Getting ripped off is one thing, dealing with a liar is something else. This is a company I would never ever use again.
    - Christie L.
  • Always available and responsive! Kindred is truly a 5 Star business- and they literally do everything! From transporting our Chridtmas tree and plowing our driveway in the winter to fixing anything and everything at our lakefront house in the summer- Kindred delivers first class service. I highly recommend!
    - Claudia M.
  • I am pleased to report that from the moment I contacted ForeverLawn I have not been disappointed. The professionalism, expertise and out right kindness from the staff was such a rarity not normally found in an industry such as this. It made working together on our residential project a breeze. We and the dog are beyond happy with the outcome. We have a dog AND people friendly K9 Grass area to enjoy for YEARS to come. Not only is the product purposeful but also aesthetically stunning! The quality is superior to most we've researched and coincides with the rest of our very lush green yard perfectly. I am looking forward to the low-maintenance and longevity this product offers us. I strongly doubt there will ever be an issue with our grass but I am very confident that if something should arise, Corey and his team will problem-solve like true service professionals. It was a great pleasure to know that there are fantastic companies like ForeverLawn to depend on for significant projects like this. Cheers to ForeverLawn!!!
    - Ashley B.
  • I can not recommend this company enough. Eric was very very accommodating - he gave me detailed answers to all questions plus tips and recommendations for my yard. The company was quick, punctual and professional with really fair pricing. A GREAT company to hire for hardscape and landscape projects!
    - Lisa S.
  • I highly recommend Marc Mason Landscaping for both one-time projects and maintenance.  Marc is one of the most knowledgeable and experienced contractors I have ever met.  He is an excellent communicator, which is essential in a long term project such as a renovation of our size. He is responsive to all my texts, emails and calls, and kept me updated daily on what was happening that day and what to expect in upcoming days.  I was very impressed with Marc's experience when it came to planning around weather.  We started our renovation around Thanksgiving, knowing that it might be a rainy winter.  Marc considered the forecast each week and could reorganize and reschedule certain steps of the process according to rain reports.  As a result, the project rarely lost any days due to weather.  Because of Marc's experience, he is able to solve problems on the fly, and he is able to suggest lower cost alternatives when needed.
    - Susan L.
  • This was a big deal purchase. I was not very happy at all and I hired somebody else. I asked them to put in some grass so they sprinkled grass. I have half an acre of land here and they sprinkled it on. I could have done it better. You get what you pay for. I was very disappointed. They did not know anything about customer service or anything like that. I am sure they worked very hard and all, but it was just something that I would never hire them again. They could have listened to what I wanted and they could have responded when I asked questions and things like that. I guess they did the best they could for whatever they were working at.
    - Margaret C.
  • Very well.  They are great.  Quoted us a fair price and now maintains the plants in the office weekly.  If ever there is a problem with the plants they handle it right away.  Nice, friendly and trustworthy staff.  Great to work with.
    - melissa m.
  • We have three large trees in our back yard which need to be trimmed to comply with our community rules.  Called Lawn by Twins to ask for a quote; Roman stopped by a few days later, provided us with a quote and, upon our acceptance, set a date to have the work done.  He and a helper arrived - on time - on the agreed day.  The work was done very professionally and efficiently.  I only had to tell him in general term how I would like for the trees to look, and the results were as I expected.  Roman checked with us several times while working to ensure we were satisfied.  All the cut branches were removed and the area clean-up when they left.  Good work ethics.
    We strongly recommend Lawn by Twins for your lawn and trees needs.
    - Tuan P.
  • Everything went great. I didn't have to worry about a thing as the team was very organized and delivered on plan. When I wanted to make some last minute adjustments the team was very happy to accommodate me and did so swiftly. The team ensured there was good customer satisfaction - it was a pleasant relief to some other (possibly lower cost) landscaping companies that I have used where you just weren't happy with the end result. The crew was also great at leaving the premises clean every day and very polite.
    - Erin F.
  • I first spoke with Steve and explained the situation.  Even  though they were under a lot of pressure and time constraints due to fallen trees in the area, he freed up Mike and sent him over.

    A little history is needed - our sprinkler system has been a problem for 17 years.  We have had repairs, replacements, new equipment and so on.  I had heard so many different explanations of the problem, my head was spinning.  

    I explained the symptoms over the phone to Steve.  Mike showed up, right on time, and looked over our system.  In a short time, he knew what the problems were, showed me step by step what needed to be done.  He explained all of this in terms i could understand.

    Mike proceeded to fix the problems and for the first time in years, we have a sprinkler system that works.  It was not the huge undertaking others had proposed.  It took Mike a couple of hours to complete the work.

    I could not be more pleased with the work done by OC Sprinkler Repair.  I would recommend them very highly to anyone with sprinkler needs.
    - Richard V.
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Landscaping Companies in Newport Beach

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