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Find Top-Rated Newport Beach Hardwood Floors

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Hardwood Flooring reviews in Newport Beach

  • A
    Ross is highly knowledgeable and honest. There was an issue with a cleaner we had used on our floors (our fault not his) but he redid the initial seal, free of charge, to make sure we had the level of sheen we wanted! Ross would not give up until our floors looked perfect. It's rare to find a company that stands by their work in this way! Ross and his team are also punctual, easy to work with, and very conscientious. We highly recommend Ross Wood Flooring:
    - Liz P.
  • A
    Horizon Construction did a beautiful job on our remodel. Our our family and friends are raving about the difference between before and after. There so many nice touches that Mark incorporated in the remodel such as the backsplash in the kitchen and including different stone. The crew were professional, diligent, hard working and cleaned up after themselves every day. Mark was flexible and willing to work on any issue without any complaint. He is a perfectionist which means he demands high quality from his crew. He was present during all stages of construction and willing to address any concerns promptly. I highly recommend him and his team.
    - Rosemary E.
  • A
    Art did a great job, as he has always done for me, by brother-in-law and several friends that we've recommended him to.  This is the 3rd floor that Art has installed for me between two different homes.  My brother in law has had Art do the work at his own home as well as several rental properties.  Art does great work at a fair price, is incredibly responsible and responsive, is on time from start to finish and deals really well with the problems that often arise when doing work on a very old house.  He is also a pleasure to be around.  Rare combination of a great guy who does great work.  This last job was for a home we are remodeling for us to move into.  While I hired a general contractor to do most of the work (new kitchen, new bathrooms, new electrical and plumbing etc) I told him I was having Art do the flooring.  The two worked well together, despite my GC's initial hesitation.  I highly recommend Art.
    - Michael S.
  • A
    Before I was aware of Arthur's, I installed flooring on my own property at my own expense.
    The other company was okay, but I would not have that particular company return - small issues, but not perfect.
    When I need to redo MY flooring, I will call Arthur's - it will be installed perfectly. 
    You are more than welcome to contact me personally as possible.
    100% satisfied.
    Tim
    - Tim W.
  • F
    The project suffered serious schedule overruns and quality problems and ICS was terminated before all the work was completed. Legal action against them may be required.
    The project was originally scheduled for 3 months, after 3 months in delays (>6 months) the remaining work was cancelled.  Many quality problems occurred: the lighting didn't work properly, the floors were not installed properly, the paint work had to be redone. Personal affects were stolen.  A toilet was broken, hallway panelling damaged, a wall was mistakingly removed - all of these mistakes were costly.  I will not go into details, but the way they procured materials across various local projects appeared unethical, the practice may be illegal.
    The quality problems and delays ultimately obligated me to cancel the contract - roughly 10% of the work remained.  ICS was paid 90% of the original contract in a series of milestone payments - all per the terms of the contract.  After they were terminated ICS demanded payment for all the work, including the work they did not complete. When this wasn't paid ICS threatened to file a lien. Since ICS lacks any legal claim to payment for work not completed, on a contract that was legally cancelled, the lien has no merit; yet they can file a lien without any obligation to prove it is valid.  Resolving this will require significant time and cost, potentially through legal action.
    Angies' List users should know that, at a minimum, ICS is unprofessional, and in some cases their actions boarder on criminal.  I recommend NOT using Inner City Skyline.
    - Eric W.
  • F
    Once he found out that the manufacturer discontinued our wood flooring he never followed up - dropped the ball and left us hanging.  We've since learned from real professionals that there are many option to add onto our existing flooring.
    - James W.
  • A
    I hired this company to install new wood floor in the first floor at my house. the work went ok. they worked in sections throughout all the house so I actually didn't had a section that I needed to use that didn't have any floor on - which I liked it a lot.
    the agreement included all the materials and I was able to use one of their coupons that gave me additional discount of 5% from the total price.
    I will use this company in the future. I had a good feedback from them and I liked the service I got.
    - Stephanie R.
  • B
    The job is not finished yet. They're running behind schedule. So far, they have done an excellent job. They actually ended up getting a contract to do the remodel. The drawings that they did ended up being okay. We went ahead and chose them to do the remodel themselves. We really didn't get the drawings until after we had decided to choose them as the remodeler. We had an idea of what we were looking for and they came up with several alternatives using our ideas, and so my wife chose one of the alternatives and we went with that. They were nice guys. We already had other contractors out speaking to us in the last year as to what it might take to do the job. In taking the Angie deal, we were trying to get a set of drawings so that we could do the process all over again, and so when we were talking to these guys, they seemed to give us the right answers and we had a high comfort level with them. We simply said, Okay. Why don't we do business with you? Overall, we're very happy with them. The only area where we ended up being very displeased was the fact that we started it about 15th or 20th of November, and we said we're not going anywhere for the holidays. We know that most contractors don't have much work to do over the holidays so we said as far as work is concerned, you can work through the holidays because we're not going anywhere and we're not doing anything. When it came to Thanksgiving day, they took off one day and that was fine, but when Christmas came, they disappeared for 2-3 weeks. So we asked them what happened to this work and through the holiday stuff. They said they don't know. This is running to January, and now it's into February and we're a little disappointed because 3 weeks got wasted there for a while. We don't know what happened, but generally that's common with contractors. They take on too much work and then everybody's job suffers. Everything is quite nice. It's excellent. I'll use them again.
    - Fred D.
  • A
    Overall we're extremely happy with the project and we're very happy how everything turned out.  since this was a large remodel project and needed major structural changes as well construction details it definitely took longer than a typical project. but thanks to their team of project management & beautiful design & details that they put in.  Everything just came out amazing.  They didn't nickel dime us and the price that Alex gave us was the price we ended up paying.  We had few upgrades here and there which we gladly paid for but over all we're very happy with APlus and we would recommend them to any of our friends and relatives.  One of the great part of APlus approach is that it's one stop shop and they have a team of all trades on their staff, therefore we didn't need to worry about looking for a plumber or electrician or a drywaller.  Our project manager coordinated everything and made sure everyone showed up on time and took care of whatever needed to be done.  we're definitely happy how everything turned out.
    - Ray Z.
  • A
    NeWave was very professional and provided exceptional high quality work, materials and craftsmanship at a reasonable cost. They were prompt, clean, meticulous, thorough, creative and conscientious. We had several different projects and some difficult repairs and they developed innovative solutions that fixed each issue. Their communication and follow-up throughout the process was excellent with a proactive approach, which carried through to the end. NeWave Construction has my absolute recommendation.
    - Mark H.
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Hardwood Floors in Newport Beach

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