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Flooring reviews in Newport Beach

Real People ~ Real Reviews ~ Real Results

  • Thank You Sun American Builders! Great Experience. Everything was explained in clear detail. Foreman (Dean) is easy to work with. Bathrooms were in poor condition, one could not be used at all. Everything was corrected and brought up to current building standards and codes. Workmanship was exceptional. Was told all work would take 6 weeks to complete done in slightly over 4. Have contracted Sun American Builders for additional services.
    - Dave B.
  • I had heard nothing but horror stories from friends who had worked with contractors, but I have to say, Augustin and his crew at KBKoncept were a simple pleasure. They were polite, hardworking and skilled. I had never done such a large scale remodel and Augustin was patient and helpful. I kept throwing extra stuff at him as the project went on and even with all the extra stuff, our house was completed pretty much when he promised. When does that ever happen! Augustin did his best to find the lowest costs in the material and even beat the bids I had gotten directly from windows which I thought I would be able to do cheaper without going through Augustin. The neighbors were impressed at how hard working they were. (Something I couldn't tell since I wasn't there). For an inexperienced remodeler like me, it was very reassuring that I could text Augustin any day of the week, pretty much any time and I was able to get replies very quickly. He listened to what I wanted and found a way to make it happen or was straight with me on practicality. He gave me suggestions and made it easier for me to work on my personal projects there. After the first couple of weeks working with him, I trusted him to do the best for me. I consider myself very fortunate that my first remodel experience was perfect - I am now spoiled. On top of it all, even 3 weeks after the job was complete and final payment made, Augustin was as responsive as ever to my questions and didn't hesitate to stop by to check on stuff for me. Excellent customer service!
    - Eriko K.
  • Horizon Construction was such a lucky find for me! I inherited a house from my parents on Balboa Island that was built in 1933. As my parents aged there was a lot of deferred maintenance that needed to be addressed. I had several contractors come and give me estimates and “advice”, but no one took the time like Mike of Horizon Construction did to really find out what I wanted to do and give me realistic quotes.. He was able to preserve the charm and character that the house had, while making it safe and clean with modern amenities. It was a long (8 months+) project, but in that time the quality and care was always there, and my wishes were foremost. I am happy to give the folks at Horizon Construction “Two Thumbs Up” and would urge anyone wanting a remodel to contact them. Sincerely, Suzanne S.
    - Suzanne S.
  • Jason and his crew were extremely professional, punctual, and detailed. They did an amazing job remodeling my kitchen, bathrooms and finishing the basement. I would highly recommend Jason and his company for any and all construction work.
    - George N.
  • Horizon Construction did a beautiful job on our remodel. Our our family and friends are raving about the difference between before and after. There so many nice touches that Mark incorporated in the remodel such as the backsplash in the kitchen and including different stone. The crew were professional, diligent, hard working and cleaned up after themselves every day. Mark was flexible and willing to work on any issue without any complaint. He is a perfectionist which means he demands high quality from his crew. He was present during all stages of construction and willing to address any concerns promptly. I highly recommend him and his team.
    - Rosemary E.
  • Before I was aware of Arthur's, I installed flooring on my own property at my own expense.
    The other company was okay, but I would not have that particular company return - small issues, but not perfect.
    When I need to redo MY flooring, I will call Arthur's - it will be installed perfectly. 
    You are more than welcome to contact me personally as possible.
    100% satisfied.
    - Tim W.
  • The project suffered serious schedule overruns and quality problems and ICS was terminated before all the work was completed. Legal action against them may be required.
    The project was originally scheduled for 3 months, after 3 months in delays (>6 months) the remaining work was cancelled.  Many quality problems occurred: the lighting didn't work properly, the floors were not installed properly, the paint work had to be redone. Personal affects were stolen.  A toilet was broken, hallway panelling damaged, a wall was mistakingly removed - all of these mistakes were costly.  I will not go into details, but the way they procured materials across various local projects appeared unethical, the practice may be illegal.
    The quality problems and delays ultimately obligated me to cancel the contract - roughly 10% of the work remained.  ICS was paid 90% of the original contract in a series of milestone payments - all per the terms of the contract.  After they were terminated ICS demanded payment for all the work, including the work they did not complete. When this wasn't paid ICS threatened to file a lien. Since ICS lacks any legal claim to payment for work not completed, on a contract that was legally cancelled, the lien has no merit; yet they can file a lien without any obligation to prove it is valid.  Resolving this will require significant time and cost, potentially through legal action.
    Angies' List users should know that, at a minimum, ICS is unprofessional, and in some cases their actions boarder on criminal.  I recommend NOT using Inner City Skyline.
    - Eric W.
  • Once he found out that the manufacturer discontinued our wood flooring he never followed up - dropped the ball and left us hanging.  We've since learned from real professionals that there are many option to add onto our existing flooring.
    - James W.
  • Prompt, efficient and a terrific job deep cleaning a very stained carpet.  I requested that they return to give a fresh scent and they gave me a full on rinse, fresh scent and no charge.  Have used them now for several years and they are the best.

    - Jill S.
  • The crew arrived on time.  They removed what was left of the old flooring.  New floor joists and a new subfloor was installed.  They cleaned up after and reinstalled the carpeting.  Overall a very professional job.
    - Stan A.
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Flooring Installers in Newport Beach

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