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House Cleaning reviews in Newbury Park

  • A
    Ino-Mar Cleaning Service
    Excellent! I have retained them every two weeks for regular cleaning, and they always do an amazing job! They are the best cleaners I've had so far. I highly recommend them to anyone in the Vallecito Mobile Home Park and everywhere else.
    - Maureen H.
  • C
    The Traveling Mop
    It was okay. There were a few things they did not do. It was supposed to be a "heavy cleaning." They did okay. They missed the baseboards and they didn't get some of the cobwebs, and stuff like that. They did clean the refrigerator and they did clean the oven. There were no extra charges. I gave them a C for price because there were a few things they didn't do, that were left out. Their price is good -- as long as they do everything. The quality was good. What they cleaned was clean, the oven and all. I was surprised because the person that actually ran the place, the manager, she had called and made the appointment, then said she wasn't going to be there. I kind of thought she'd follow up, say, "How was everything?" and I'd just say, "Well, they forgot a few things." But, she never called or even followed up. I'm in sales so I always follow up. So I think of those thing. Other than that, everything was fine. It was the first time I ever had anything like that done, so it's not like I have anything to compare it with. They were about an hour late. I probably wouldn't use them again. I am picky, so I have to think of things like that. I had some surgery done so I couldn't clean. I had to have somebody come in. So, probably no, I probably would not use them again. Then again, I ever needed somebody, if I had surgery again and needed someone to clean my house, and I saw them listed, I'd probably say, "Oh, I had them before," and I'd probably call them. Yes, I would. But then I'd probably walk through and say, "Oh, you forgot this. Oh, you forgot that." I wasn't capable at that time to do that.
    - Harkie F.
  • B
    The Traveling Mop
    They were fair. Part of the deal was that they were supposed to do a deep clean and also the refrigerator and oven. And they did not do the refrigerator and oven and the baseboards in the bathroom were dirty but otherwise, they did a good job. They were quick and efficient, but it wasn't as advertised. For what they did clean, they did a good job. They didn't just do as advertised. It was a pretty good value. What they did was probably A work, what they didn't do is F. They did more than they didn't so I'm gonna average enough to give B as in "boy" again. They did delay a couple of times. They came and did their work. They didn't speak English so it's difficult to interact with them. They didn't do anything unprofessional.
    - Susan G.
  • A
    MaidThis! Cleaning Service
    I had told the maids to make sure to clean underneath all the cabinets, in between the vents, dust out corners and wipe down hard to reach places in the house. They were attentive and spent all their time in the requested areas. They worked around me since I was home and asked if I needed anything else before they left. I was very appreciative of their time since I had called them a little later in the day due to my work schedule. I will probably try out the standard whole house rate next time for convenience and cost effectiveness.
    - Parth S.
  • A
    Coastal Softwash USA
    I was very impressed with Steve and his service.  I was scheduled to have my patio covered cleaned also, but when upon starting he noticed the wood was rotting and coming apart as a result of the power wash.  He stopped immediately, called me at work to inform me of the issue, explained his concerns, and stated that he was stopping this portion of the service.  Most impressive was that he did not charge me for that portion of the service.  Everything else about the service was equally as positive. High-quality work, my yard was clean without remnants of the work, and he was very communicative via phone and email.  I would definitely use him again and recommend the service to friends.
    - Michael F.
  • A
    MaidThis! Cleaning Service
    This cleaning service/maids were prompt, cleaned really well and asked if everything was okay before they left. The booking service was easy and convenient. I had a quick question about what I had booked before the crew came to my house and when I called them someone was available and able to handle my concerns immediately. I have used this company a couple times now and definitely find that they are reliable and do their job well. 
    - Shailey S.
  • A
    Valley Carpet Cleaning
    James arrived, cleaned our hardwood floors with his assistant, and we felt like we got a brand new floor!!!  Never did we imagine that our floors, which had so much wax build up due to incorrect cleaning supplies, would turn out so beautifully.  They arrived punctually, were VERY polite, respectful, and careful of our furniture and walls.  He did not put any pressure whatsoever on us to purchase a sealer for our floor but we opted for it at a very reasonable price and they applied it and buffed it in.  We were so very impressed and will be calling them again so that they can tackle the grout cleaning in our bathrooms.  Definitely a great experience.
    - Christopher F.
  • A
    The Traveling Mop
    Punctual, professional and pleasant. I purchased a cleaning package to see what type of work they did (and to get my home back into shape). I was very impressed! They spent a lot of time deep cleaning my home and I could tell that they worked very hard to get as much done as possible within the allotted time (per the package that I purchased). And... they didn't cut corners. The owner, Diane, is also very easy to work with. I would recommend them without a doubt.
    - sarah f.
  • A
    Dust Away Maid
    Got this service for my Grandma who usually does her own housecleaning. She was so impressed, especially with how spotless they made our previously filthy oven. I was impressed to find a sparkling white shower stall, which one had stains so resistant to my cleaning attempts, I had considered getting it resurfaced. Glad I called these guys first and saved the 600 bucks.
    - Ron C.
  • D
    Quality Carpet Cleaning Inc
    My husband and I recently purchased a house.  The carpets in the house were a little over a year old and in good shape but we wanted them cleaned prior to moving in.  I purchased a deal From Quality Carpet Cleaning for $165 for 8 areas.  This was a great deal and when calling to book the appointment the rep was very helpful.  
    The day of service I was a bit taken aback to see a tiny pickup truck with no markings pull up.  The technician was in a wife-beater and sweatpants and his assistant was in street clothes as well, again no company identifiers.  Being a woman home by myself it made me a bit uncomfortable however they were both very friendly.  They only spent about an hour to do the whole place but there was no furniture to move so I expect that is normal.  Were happy with the results, no issues there.
    The issue came about a month later.  I was in a break between meetings at work when I saw I had about 8 missed calls.  5 from one number and 2 from another.  Neither were numbers I recognized.  There were 2 voicemails, the first from technician that said they were at my house for my carpet cleaning appointment and no one was home.  The second was from Quality's dispatch and said the same thing and asked me to call them back.  Having not spoken to the company since my carpets had been cleaned a month before I was understandably confused.  I called the dispatch back and started to explain that I didn't have an appointment but I was placed on hold, for somewhere between 5-10 minutes.  I hung up and called back, started to explain again and was again placed on hold, this time for only a few minutes.  I then explain to this person that I do not have an appointment had one a month ago and haven't spoken to them since.  This person's response was that she just picked up the phone b/c she saw the light flashing  and isn't allowed to let it flash but couldn't help me, the person that called me needed to talk to me.  So back on hold I go.  I am a busy executive and taking this much time in the middle of my work day is difficult.  So by the time the 4th person got on the line I was irritated.  I explained the situation again and told them I had no idea what was going on.  The woman was a bit short and told me that I had an appointment in the system.  I said that was impossible b/c why would I need my carpets cleaned again a month after my appointment.  She then said that she would need to look into it more and attempted to put me on hold again and I told her I could not take more time to deal with this and could not be placed on hold again to which she rudely replied "fine" and hung up.
    I would not use this company again, it was completely unprofessional how they handled what was obviously an error in their system.
    - Brittany S.
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Home Cleaning Services in Newbury Park

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