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Moving reviews in Napa

  • A
    NorthStar moving co is awesome! First time using a moving company, we will never move ourselves .Efficient, friendly, extremely professional. Careful with all belongings. Jesse and his 2 man crew will be highly recommended by us. VERY IMPRESSIVE company!
    - Terrie T.
  • A
    Would highly recommend We Move on Demand. Recently needed a 2 bdrm condo in Brickell packed and moved into storage. Initially called and spoke with Eduardo. He scheduled an appointment to meet me and assess my needs within 2 days. After our meeting he immediately provided a detailed estimate of costs to pack contents and move to a local storage unit. After speaking to 2 other Angie���s list recommended movers I found that Eduardo & We Move on Demand was the most professional, provided an in home estimate and was truly the best value. On day of the move Eduardo & his team arrived on time (in fact early). They went right to work. They were great in ensuring my furniture and belongings were protected and well taken care of. Everything I asked them to do was done with no problem. Not only did they provide great service, quality & care when moving my stuff but they were also honest with there cost estimate and met all of our negotiated contract fees. Overall, I would highly recommend working with Eduardo & his team. Great experience.
    - Pamela R.
  • A
    The team arrived a little late, but other than that, they were excellent. They were all polite and professional, and took great care to handle our belongings with caution and to ensure that everything was moved and set up to our satisfaction. I would recommend them, and I would definitely use them again if the need arises.
    - Ryan H.
  • A
    Metropolitan was absolutely fabulous.  I have moved  times in the last 25+ years.  I have used professional movers multiple times corporate moves so have a great deal of experience and perspective on quality, efficiency and service when it comes to movers.
    Paula  came to do my estimate and was very professional and thorough.  I received my estimate quickly.  Metropolitan is Diamond Certified  - a very exclusive high rating by an independent group that is not easy to receive.  
    The 3 gentlemen that came the day of the move were FABULOUS - extremely nice, helpful and professional.  They were so efficient - never went back down the stairs without carrying something.  In previous moves, I have had many movers who were not quick and efficient - lots of wasted time.  My furniture was blanketed completely to protect from scratches and things were fabric were well shrink-wrapped.  I had packed everything else myself.  
    I was moving my items into storage and there is a minimum of 4 hours payment required.  My estimate was for 6 hours and if it is less, you bill is lowered.  It took us just under 4 hours and my bill was about $250/300 less.  Many movers would have dawdled and not been so quick and efficient and I would have ended up paying more.
    In all my moves, Metropolitan and one other company are the only ones I would rate as A+ - there is absolutely nothing they could have done better - A+.   This is hands down one of the best moves I have ever had.  Call them!

    - Nancy M.
  • A
    Best move ever and we have plenty of experience.  This move was arranged well ahead of time from another state.
    When we got to the apartment for the move, we had two days to pack.  We got a call from Born Moving on Monday to confirm the Wednesday move.  They called again on Tuesday to ask how many wardrobe boxes we needed.  That's right, they provided the wardrobe boxes free-of-charge!  On the move day, the three-man team arrived early, but not too early.  They started to work moving the boxes out, wrapping the furniture and loading their truck.  They never stopped and their system was efficient.
    We traveled up to the new address and they unpacked, reassembling the bed and a few furniture pieces in record time.
    I would use them again and again.  They were organized, efficient and pleasant.  Their equipment was well-maintained, their truck was huge compared to our move which didn't fill more than a third of the truck.

    - Karen H.
  • F
    I have used this company 3 times for one reason and one reason only....they are cheap. But its like they always say, you get what you pay for. They have never been on time. Trying to get ahold of Jason, owner and driver, is almost impossible. He will however, call you at 10PM to tell you that he is coming a day early to pick up your stuff and it needs to be ready. Or he will call you again, at odd hours, to tell you that he will be a day late. Twice he was over a day late on delivering furniture.
    I move a lot and have the luxury to be able to have a few days of leeway. However, I imagine most people do not.
    This last move was an absolute nightmare. They were over a day late, I had to sleep on my hardwood floors. Moreover, they broke over $300 worth of furniture. On top of that, they broke my dresser right in front of me and said, because its Ikea they dont cover it. I said, it was fine 30 seconds ago and you literally just broke this in my front of my face. "Ya but we dont cover certain brands of furniture. Especially Ikea."
    Mind you have moved across the country several times with Ikea furniture and know that it is easy to break but if you break a clients furniture right in front of them, one would think that you would offer a discounted rate or at least say sorry. Nothing.
    I will never use them again!!! If you want something cheap and have the luxury to have your furniture show up late and broken...please feel free to use them. All I could say is...I warned you.

    - Janice S.
  • A

    These guys are the real deal. They moved us across the country from Napa to Florida and did an excellent job. Yes - they used their own truck and their own people the whole way. Yes - they came in under the estimated price. Yes - they did not break or lose a thing. Yes - we had the truck driver's phone number and he answered our every call. Yes - they were courteous and on time and careful to protect the house and our belongings. Great job - would use them again without hesitation. BTW, this was a PBO job, not a government move.

    - Larry G.
  • D
    We paid for CA-NY Express to pack and unpack our things, and paid them to crate our TVs, chandelier, paintings, etc.
    The only good thing about this moving company is they showed up on time on both ends. That's where it ends.
    We had broken TVs, damaged paintings, a damaged chandelier, a missing wardrobe box and countless other broken or damaged items, including an expensive oriental rug that had chemicals poured on it.
    CA-NY Express (or MoveEast, as they're also known) took no responsibility. They pretended like they cared, but in the end, there was only a meek apology. No compensation.
    These movers were not cheap - we spent over $13,000 on this move - and had well over $10,000 in damage (from a conservative viewpoint). It made no economic sense to use these movers.
    I would definitely warn you away from this company. They talk a good game during the sales process. Then kiss your valuables goodbye and don't expect them to care.
    I really don't know how they stay in business.
    - Steve D.
  • A
    Team of 4 were very professional and extremely well organised.    They worked very hard and handled all the furniture very carefully.   We had nothing broken and we had a large amount of packages.   Furniture was very heavy and everything arrived safefy.  Every member of the team was very helpful and polite - they were a pleasure to work with.   When moving our furniture into the new home everything was marked off as the items were brought in.   We unpacked all the boxes ourselves which was agreed in our contract.  They unpacked the furniture and assembled when necessary.    I would use them again and am happy to recommend them.
    - Carol H.
  • A
    The staircase was very narrow and they lifted things above their heads and we're able to get them upstairs. I was very impressed with that. We interviewed seven different people and they were the least expensive and least hassle. Even getting back to us on estimate, they were just right on. They took all my plants that I wanted to and some of them were really heavy.
    - YVONNE S.
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Moving Companies in Napa

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