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Garage & Driveway reviews in Napa

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  • The quality of work performed was excellent. It was first believed that the house foundation and slab were originally poured together so concrete was sawn out. After that the slab separated from the foundation (not a problem). When plumbing was complete FCO S installed vapor barrier and rebar. Rebar was bonded into the foundation, layer of sand on top of barrier, and slab was poured. The only problem was that I had last minute adjustment in plumbing and had to delay the pour a day. Owner had to be out of town that day and I wish I had not delayed as owner had planned to be there for the pour originally.
    - John H.
  • Our project has been huge. Not only has Connor Brothers performed their contracted duties well, they also have been very generous with time, expertise and contacts in helping us find subs and schedule work. We really needed to shave costs where we could, and Mark did (and continues to do) all he can to help us in that regard.
    Demolition and the new foundation were performed almost entirely by the Connor crew and their work was done well, and on time. 
    Members of Mark's team have also done framing, cabinet installation, concrete work and much more, all well done.
    We are not done yet, but the end is in sight. 
    Mark and his team truly wanted to help us recover from a devastating earthquake in the best way possible, and sincerely put forth their best effort to do that. We would recommend them to anyone.
    - Elizabeth E.
  • It went very well and there is a guarantee. The technician was very efficient in identifying our problem and he fixed it quickly. He gave us a warranty as well. We would definitely call this company again if we have a problem with our garage door.
    - Rosemarie V.
  • This is a followup to a previous review. We'd had to have the company come out twice to reapply sealant due to poor job being done, sealant coming off after only a week. We'd also told the contractor that the driveway was very slippery, and were told they would be sure to mix in substance to mitigate how slippery it got when wet. Come to find out they never did that. We've had numerous slip-and-falls when wet, one requiring visit to emergency room, MRI and 3 months of physical therapy. Have consulted with other concrete contractors who say the sealant was water based ( something they never use), and they can't apply the correct sealant (with non-slip added) to what we have. What we're left with is a very slippery and dangerous driveway. Horrible experience after spending almost $20K
    - Lisa P.
  • We had purchased a big deal for the service, and it worked out really well. They seemed like they knew what they were doing. He was knowledgeable, and I felt like he was trustworthy. The only thing that I didn't like, was that they are located so far away, that it took them a while to come out to my house and perform the services. There was something that was working fine when he was there, but it was not working after they left, so I called them back, and they came back and fixed it.
    - Jennifer Y.
  • Extremely pleased with Seth Perry?s responsiveness, work quality, efficiency and price.  He is a professional who explained exactly what was needed and gave me a very low estimate of cost, in my opinion.  Since I was interested, he explained every step he was doing.  He replaced the torsion spring on my garage door, lubricated the drive track, etc. all in the time it took me to drink a cup of coffee!!  I?ll never use any other garage door company.

    - Matthew L.
  • Rochelle was easy to work with, professional, and was confident without being pushy. She exceeded our expectations in many ways, though so many good ideas were discussed I wish I had slowed down to take more notes. We are working on a fixer before moving in and that included a kitchen remodel, expanding an opening between rooms, raising a sunken floor, bathroom refreshes, new flooring, and new fixtures pretty much everywhere, new lights everywhere.
    We are inexperienced and uncertain about making so many and such big changes to our house. Rochelle put us at ease while there and gave us confidence in (and helped us make) our decisions going forward. I wish she provided a summary of her recommendations as a part of her initial service, but I would otherwise recommend taking good notes to remember all the good ideas. And there were loads of good ideas.
    We were stressing out about these decisions before meeting with Rochelle, now we're excited to implement the design ideas she helped us create. It was collaborative, she did not tell us what to do but why doing or changing things would work (or not!). I only wish I could afford more of her time, she was a calm and helpful presence in the chaos of our budget house refresh project.
    - Abe G.
  • Started out fine. The old driveway, walkways and patio were removed, and rebar installed the first day. However, what we were told would be two days of pouring and stamping, was finished in only one day. The laborers were working so fast, not allowing enough time for the concrete to set properly, which created many areas that had problems. Unfortunately, because of the powder colorant coating the concrete, the problems were not revealed until a couple of days later when the powder was washed off. We had contacted the owner, Ken, with concern regarding a two-day job being rushed into one. No response. When we finally got ahold of him, he assured us that all the problems could be fixed prior to the final sealant going on. They weren't. 
    Long and short, it took 5 MONTHS for them to finally fix the issues adequately. The owner would tell us he'd come on a given day to look at the job, then call an hour after he was to be there with an excuse, putting us off for a week, or longer. This happened numerous times. I finally forwarded him the 4th request I'd gotten from Angie's List and made it clear that if the problems weren't at least mitigated somewhat, there would be no choice but to provide a bad review. Only then did we get the owner to make the fix a priority. Major frustration with the lack of concern regarding significant issues with a nearly $20,000 job. Although the job WAS finally corrected adequately, and the driveway and entry look pretty good now, the lack of responsiveness was so severe I would never consider using California Exteriors again.
    - Lisa P.
  • They showed up the day after they gave me an estimate and finished the job that day. I have had some trouble with the opener but they were very responsive and finally decided to perpalce the unit with a new one.
    - Jim T.
  • California Exteriors was selected after attending the Napa Home & Garden Show.  The salesman (Mark) was very knowledgeable and professional.  When given a high estimate, we scaled back the job.  We were given a work start date (for about 3 weeks later) and called two days later to start work the following day.  This rushed our own preparation for moving pots and plants away from the work areas.
    There must have been 10 workers on this job.  At the end of the first day, all preparation was ready for concrete to be poured the following morning.  We felt there was not enough gravel and rebarb within several of the forms and this was corrected the following day prior to all concrete being poured.
    Again, there were 10 workers working around our yard when the concrete was poured.   When they were just about finished, we realized they had not used the concrete stamp we had selected for our main patio and walk way (this was our biggest disappointment) and the stamp used for our green areas was pressed too hard so there are some lines and dimples rather than semi smooth texture.   Also the main step into the house was not banded as had been promised.
    Our fee was adjusted down due to the wrong stamp being applied, step not banded and to cover replacement of two patio cover post wraps that were scraped by the tractor removing dirt and concrete.
    Although we did have a few issues, we would probably use this company again as we do really love our new concrete patio and walkways and are happy with the stamped pattern we received rather than the one we selected.  It has fewer grooves and is easier to clean.  The next time we do concrete work though, we will make sure the top of the concrete is not two inches or so above ground level.    Too much work rebuilding the ground level.

    - Kathy B.
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Garage And Driveway Services in Napa

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