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Appliance Repair reviews in Napa

  • F
    VACAVILLE APPLIANCE
    I was given a 2 hr window to be home. Repairman called almost 3 hrs early and said he would be there in an hour. I had rearranged my day to be home at noon and couldn���t get there sooner. I was berated by ���Bill���, who said, ���I can���t sit around for 2 hrs, what do you expect me to do?��� I told him I expect him honor the appointment and be there between noon and 2. He HUNG UP on me! Long story short, I called back and we agreed to keep in touch and that I would get home as soon as possible. I arrived home at 12:05 to find a note that he was there at 12:00 (I don���t believe that, I think he was long gone by noon) and was gone. When I called to express my displeasure and threatened to call his manager he informed me that he owns the business. This company has no respect for their customers nor th customers time. Stay away!!!!!
    - Walt M.
  • F
    ST HELENA APPLIANCE SVC
    Tech did not diagnose the issue properly the first time, and then had to wait weeks only to be told the part needed was NLA. And no out-of-the-box solution to repair other than sending the original part in and waiting and 8 -12 weeks. Completely unacceptable. I think what really frosted me was calling them 3x to get status and never a return call. Finally drove out to their shop.
    - Michael W.
  • A
    Affordable Appliance Repair
    Our refrigerator stopped cooling about two weeks ago, so I pulled it out and cleaned up what dust I could with my shopvac. It began cooling again, so I thought I had done the trick. Two weeks later, it did the same thing, so I called Mario at Affordable Appliance Repair. Low and behold, the unit started working again after I scheduled the service call. I kept the appointment anyway, given the short time between failures. Within 48 hours, Mario was at my door, five minutes earlier than scheduled, and was ready to go. Even though the unit was (still) working, he inspected it and advised that we shouldn't "waste the money" if we didn't need to, and to give him a call should it happen again. No charge. Very professional and if/when the unit fails again, we will be calling Affordable for the repair.
    - David C.
  • B
    ST HELENA APPLIANCE SVC
    He didn't perform any miracles but it may be that there were no miracles to perform. (The repair estimate turned out to be about the same as a new washer but the estimate seemed reasonable for what was required.)
    - David P.
  • A
    Sebastians Appliance Repair
    I would highly recommend Sebastian's Appliance Repair.  Very friendly and punctual.  It is difficult to find someone to drive up to our home at Lake Berryessa, Sebastian's Appliance Repair was up to the job and drove without hesitation.  We plan on keeping his business card for any future needs.  
    - Debbie B.
  • A
    Express Smog Test Only
    They have convenient hours.  They are professional and friendly.  Their location is convenient, it is centrally located and we never had any problems with any of the work they did.  They fix it, if they can't fix it they are honest about that and say this is something that we need to take it to wherever.  If they are not qualified to do it, they don't.  I will continue to use this provider again in the future.
    - Paula W.
  • A
    HARBISON APPLIANCE SERVICE & SALES
    I have used their services several times. I once went into their store thinking that I needed a new dishwasher. By the time I left, I had learned that I did not need a new appliance and they would help me keep the dishwasher I had. They could have made a sale off of me, but instead they advised me of someone who could lowere my dishwasher so that it could fit with my new countertops. I am very happy with their services and I have recommended them to a friend.
    - Hilary Z.
  • A
    Acme Appliance Service
    GOT THIS JOB QUOTED FROM SEVERAL MAYTAG AUTHORIZED REPAIR SERVICES AND ACME'S QUOTE WAS ABOUT $100.00 CHEAPER THAN THE OTHERS. THEY GOT THE WARRANTY REPLACEMENT PART SOONER THAN OTHERS, SHOWED UP ON TIME, COMPLETED THE JOB WITHIN THE ESTIMATED TIME AND EVEN FIXED MY DISPOSAL AT NO EXTRA CHARGE. GOOD JOB.
    - PETER S.
  • A
    Economy Appliance Repair
    unknown
    - Kathryn F.
  • F
    Sears Appliance
    it didn't......I arranged my schedule to be home between appt hours of 3-5 and then adjusted my schedule again to be available from 5:15 to 7:15.  No one showed up or called or texted.
    - Christine D.
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Appliance Services in Napa

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