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Moving reviews in Murrieta

Real People ~ Real Reviews ~ Real Results

  • Firstly, they were not students. They seemed like overflow laborers that were hired for the summer as they arrived in a Penske truck. These were the worst movers we have hired (and this is our 6th move with professional movers). Some of the issues were as follows: - They showed up an hour late with minimal supplies - They did not cover any of our furniture - They seemed to have one furniture blanket that they moved from one piece to another - Only one mover moved our items out of our apartment while the other almost exclusively rearranged items in the truck. The first mover informed us that this is how the other individual always is, and he hates being assigned to move with him. He said he has spoken to his supervisor about not wanting to be assigned with him. - They did not use the mattress/box spring covers I gave them, instead leaving them uncovered in the truck (see photo) - It took them over an hour to get to our house 11 miles away from the apartment (a 19 minute drive at that time) - When they arrived at our house, only one mover did most of the unloading - He ran a dolly up the stairs over my brand new carpet and tried to drag furniture across it before I asked him not to do so - They were taking so long that we ended up leaving all of the boxes in the living room (even though they were clearly marked for which room they went to) - They made marks on some of the walls - It took them over 7 hours to complete the move of a two-bedroom apartment with mostly boxes and minimal furniture After they had gone over 6 hours, dispatch called to check if they were still there. The crew chief and another individual (possibly a supervisor) was called to our house. After some discussion with my husband on how to remedy the situation, this individual and my husband moved some boxes around to the correct rooms, while the crew chief discussed the situation with the two movers outside. They removed $300 from our total for the inconvenience. We cannot strongly enough recommend that you do not hire Student Movers. From other reviews, it looks like it depends on which crew happens to show up to your door. Note that their customer service representatives are disrespectful after the fact and are unwilling to assist you if you have any issues with your move.
    - Ransella W.
  • I had California billiards pick up the pool table across town and deliver and set up upstairs in our new home. From the get-go he responded quickly, and delivered what he promised. They were on time at the other house. I was given updates on when he be arriving. He and his wife set up the pool table quicker than what he promised. We both know what they're doing is a been in the business quite a long time. Both were very professional and polite and respectful . They Even worked on a Sunday!
    - Cynthia J.
  • My 78-year-old mother used this coming due to very good recommendations. Sadly we did not unpack all boxes right away and three weeks later we find she is missing a valuable (both sentimental and monetarily) clock. These movers were so quick to have us review them here on Angie's List before they left. Now I feel violated because this clock was obviously stolen. Something in their contract about valuation which apparently was not gone over carefully enough with her. It certainly can't be expected to go through everything to make sure you received your belongings before the movers depart. Please be forewarned!
    - Stacey K.
  • Its moving Day for my mother. Karl communicated with her and let her know price and time. Guys arrived on time. David, chris and Ronny were polite and friendly. They moved quickly and didnt slow drag. Also took her old mattress to the dumpster in the complex. I thought that was nice. They work efficiently and carefully. Overall good experience and would definitely recommend them
    - Donna F.
  • Went extremely well. Even thought it was raining at the time of the move, the movers did an excellent job covering all the furniture and other items so that nothing was damaged during the move. Did a great job placing all the items in the designated rooms.
    - Florence K.
  • Michael and Ronald were punctual, polite, thorough, and careful. They safely moved a grandfather clock, 54" TV, several boxes of Waterford crystal, some China dishes, and one very large piece of pottery....all intact!
    the only item that broke was a LR torch style lamp, apparently the cement bases come apart/break easily. So move those with care!
    They did run out of room on the truck for several smaller items, which wasn't a big problem for us since we moved fairly local.  Just took a couple carloads to get it.  So, my advice is to discuss the amount of your stuff so they can estimate the correct size truck if you're moving any distance.
    We do recommend Redlands Moving and Storage, and would use them again in the future.
    - MaryPat G.
  • The movers arrived before the scheduled time, and immediately went to work.  They were professional, efficient and very careful with our belongings.  They did stop for lunch on the hour-long drive between pick-up and delivery locations, and adjusted the bill accordingly.  We used a discount from Angie's List which made the move more reasonable, then did go over about an hour and a half.  Their pricing for the additional time was fair and we knew what it would be ahead of time.  Other reviewers have mentioned the cost of the additional supplies (tape and cellophane wrap), we felt it was well worth how well they packed our belongings - and everything in excellent condition. I would definitely use this moving company again in the future - and would recommend it to anyone needing reliable movers.  From our first contact with Belle when we booked the move to the efficient move and clean-up, we were very pleased with their service.
    - Linda L.
  • Purchased a deal through Angie's List for 4 hours (3 movers + a truck) for $458.00 based on positive feedback from other Angie's List members.
    Services rendered were good or better.  Pro Movers, Inc. of Orange County (Jorge, Juan, Rudy) arrived on time.  They moved quickly but were careful with our belongings.  Nothing was damaged or broken in transit.  They were polite and friendly.  They worked with us to arrange the furniture in our new apartment.  They overcame several small challenges getting large furniture up narrow stairways and through front doors. 
    After all of the horror stories I've heard and read about movers, I was pleasantly surprised with how smooth this operation was. Will definitely Call Pro Movers, Inc. of Orange County if I need to move again in the future.
    - John A.
  • The team arrived 15 minutes early, were every professional and ready to work.  This was the easiest move I have ever had.  Will definitely use them again and recommend them to others.  Thanks guys for making a stressful day easier.
    - TOM L.
  • I was overall a good experience. However, they were 3 hours late and it took a lot longer than was estimated. Once they got to my apartment they were all out of steam because they had just finished a big move before me so they were moving a lot slower. Near the end the owner sent in four more guys to help. That ended up costing me more money then I planned. I was thankful that it was finished. The owner did not tell me that they charge double driving time. I also thought it was odd that they did not own their own trucks. They rented them. For six hours of work it cost $720.00.
    - Amanda S.
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Moving Companies in Murrieta

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