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Chimney & Fireplace reviews in Mountain Ranch

  • A
    From the first contact with this company (Charity) to the professional that came on site to conduct the work (Jared), they were pleasant, professional and went to great lengths to detail what they could and would do in the servicing of my chimney and the repair of our window screens and several slider door screens.
    The only thing that HAD to get a lower than "A" rating was the punctuality. The service technician was a little late for his appointment due to a prior appointment that went over. However, that is the only item that, in all honesty, could not get an "A" rating. Not to make excuses for them, but we are al the way up in Mountain Ranch. Had we been closer to their main service area, the delay would have been greatly shortened. That being said, I felt that I was working with a professional group of people with integrity and fairness in their costing. We had 6 window screens completely replaced (new frames fabricated and screens installed), 3 screen doors re-screened and the chimney servieced and inspected for just under $700 (the chimney cleaning and inspection was $165, a $15 discount was applied because we also had the screen work done bringing that item down to $150). I feel that the costing matched the effort all around.
    As a matter of committment to doing a good job and completing the work required. The technician did not have sufficient quantity of our particular screen frame finish to replace all of the required screens. Consequently, he returned on the next day (his day off) with the screens already fabricated and installed those in a matter of minutes. I feel that deserves a letter upgrade beyond an "A" in the responsiveness column.
    I will re-use Mike's mobile for any services they currently perform or any that they add to their roster of services. I highly recommend them for any future customers. They are honest, hard working and provide great value for the services they provide.
    - Geoff G.
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Chimney And Fireplace Contractors in Mountain Ranch

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