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Find Top-Rated Morgan Hill Pool And Spa Cleaners

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Pool And Spa Cleaning reviews in Morgan Hill

  • A
    I contacted Almaden Valley Water Pros because we had stopped our former pool service during the remodel and they could not be contacted when we were ready to get the startup process going on the pool. They came out on a weekend to give a free estimate and even came out on Labor Day to get the startup process going. They are very knowledgeable and professional and I appreciate that he lives locally and is super responsive when I email.
    His quote for the startup was in line with what I expected and we appreciated that his monthly fee for regular service was a flat fee that included chemicals and was also a fair price. Our previous guy charged a fee plus chemicals and every month's bill was different.
    We hired them to do our regular weekly service as well and I look forward to a long association with Almaden Valley Water Pros.
    - Richard J C.
  • A
    We bought our house a year ago, and it had an older pool that had not been well maintained. We replaced the filter and got the pool water healthy again, but we knew that it was badly in need of new plaster, coping, tile and pump. Summer rolled around and we were really enjoying having a pool. Swimming, having pool parties, family with small children visiting and having fun. We decided to go ahead and look into getting it fixed up, so we could continue to enjoy it for years to come.
    We got 4 estimates, and after speaking with each of the companies and reviewing the estimates, we settled on Aqua Gunite.
    Our main point of contact was the salesperson Michael Hopkins. Mike was a pleasure to work with. He initially gave us great advice, a very complete and detailed estimate, a work schedule, and handled small change orders. His price was right on par with other companies (bit better than some, bit higher than others), but the quality of his guidance and thoroughness of the estimate ended up being deciding factors for us. Once work began, we spoke to Sharon at the office mostly about scheduling and she was great to work with as well.
    We had a few small issues and delays. Some due to the time the city took to do inspections, which are obviously out of Aqua Gunite's control. The original 3 week estimate endued up taking around 7 weeks, but the crews were punctual, cleaned up nicely after the day's work, and whenever I was home I could see that they were very hard-working. The craftsmanship was superb on all of the work.
    There was one minor mishap where a faucet was left on and quite a bit of water was wasted, but we worked it out with Michael and Sergio, the owner and they were very accommodating. And a couple of times where they did not let us know in a timely fashion that someone needed to be home for an inspection, which caused a bit of a scramble to make sure the inspections happened on time. We also would of liked a bit more of a heads up on what we as homeowners needed to take care of for inspections, such as self closing gates and door alarms.
    In the end, our 35 year old pool looks brand new and the materials we picked with Michael's help and advice are all beautiful. We couldn't be happier with our old, new pool.
    - Richard J C.
  • D
    I felt they were not honest and priced extremely high, told me that I have to remove both tile and coping for plastering which I found out is not true.  I called with a question and did not a quick response.
    - Leslie A.
  • A
    Alex, who works for Genie, came out to fix the pool heater. HE is truly the most responsible, capable, on task contractor that I have ever worked with. I can not say enough about the service! He excels in knowledge, professionalism, etc. He called everyday to give me updates on when the part he ordered for the heater would be available. Who does that anymore????? A standout in a world of unreliabale contractors!
    - pamela s.
  • A
    It went fine. He gave me instructions over the phone, and I was able to ask follow up questions. He also called me to see how was the treatment working. All this out of kindness and without asking for payment. He was really helpful.
    - Maria S.
  • A
    From the beginning Joe was willing to take the time to speak with us regarding what he needed to do and answer any questions we had. Joe has always been approachable and offered sound recommendations for some of the unique problems we originally had with our pool. He's also been very reliable and trustworthy. We highly recommend his service.
    - Sabrina O.
  • A
    I hired Joe / Big Kahuna Pools to perform regular weekly pool service at my home. They have been servicing my pool for two months now and they are doing an excellent job. They come around the same time every week and are prompt to notify me if there will be a change in the time when they will be here. They noticed some things wrong with one of my skimmer doors and baskets on my pool, discussed what materials and costs to replace the items and had them fixed for me the very next week. I received a promotional pricing deal when I signed up, however I believe their regular rates are very reasonable as well. I have been incredibly satisfied with their services thus far and would recommend this company to anyone with a pool who is looking for weekly service as well as maintenance or repair work.
    - Jessica S.
  • C
    OVERALL IT WAS A DECENT EXPERIENCE, BUT THERE WERE PARTS OF THE PROCESS THAT DID NOT HAPPEN ON-TIME, AND OUR SERVICE WAS NOT THE BEST. I CALLED TO COMPLAIN AT ONE POINT AND HAD A SCREAMING MATCH WITH MY SALESMAN.
    - LYN T.
  • A
    Very well. Armando was courteous. Even gave me helpful tips to maintain my pool.
    - Khanh L.
  • A
    They're so reliable and they are so fast for emergency.
    - Jane G.
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Pool And Spa Cleaners in Morgan Hill

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