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Chimney & Fireplace reviews in Moorpark

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  • Our original fireplace was a very outdated style and less common design (wraps around a corner) than I had seen on various searches. Ralph had great ideas, provided his tremendous knowledge and experience to indicate what was currently trending and why, suggested materials as well as design and the final product is really impressive.

    Ralph communicated his schedule (and delays) regularly and worked around our needs. We're on the outskirts of the area he usually works in but the photos I saw of his work convinced me he was the right person for the job and we couldn't be more pleased.

    - demo of tile, brick, and concrete hearth

    - rebuilt hearth

    - refinished firebox

    - built custom burner

    - Amy K.
  • Very friendly upon first call, set up appointment window for the following week. Left a message indicating he'd be late for my consultation due to waiting on another client. No show on the consultation. No return to follow up phone calls I left asking to reschedule.

    - Amy K.
  • Very professional company.  They sent out a very knowledgeable inspector who was pleasant, professional and punctual.  This was for a client of mine who is purchasing a home with a prefab fireplace that can't be used.   I would highly recommend this company.
    - Sabrina S.
  • As promised, the workers called 30 mins prior to arrival.  They arrived within the allotted time and were clean, friendly and eager to help.  After looking at my chimneys they informed me neither one needed to be cleaned at this time.  In addition, they walked me through how to use the fireplace (new house, never had a fireplace before) and what types of woods were best.  I will definitely use them again when I do have to clean my chimneys.
    - A S.
  • This job went excellent.
    After selecting the fireplace mantel, color and texture and on-site inspection was made by Eli.
    Eli made all measurements and shortly thereafter, a shop drawing with all dimensions and specifications was provided to us for review and approval.
    It took a few weeks to construct the mantel and upon notification of mantel readiness we schedule an installation date and time.
    The installers arrived at the appointed time (8 AM) and proceeded to install the mantel and all filler panels.
    They grouted and sealed all seams and it looks great.
    The installers finished by 11 AM.
    - Patrick H.
  • I had both chimneys swept and inspected. I also had my dryer event cleaned. We got some great advice on how best to use and maximize our fireplaces to warm the house and prevent heat loss. It was information that I had never received from any of the previous companies we had used. Excellent job.
    - Christine C.
  • Rich came out and did a great job for us.  I guess you can say he did it the right way.  He showed up on time, was professional and completed the work within an hour.  I have had horrible experiences with other companies and contractors and Rich and his company give me hope that there some within the industry that are honest and reliable.  No need to call anyone else, Right Way is the company you want to call!

    - Rod M.
  • Fiddler provided a 3 hour window for the technician to arrive. The technician, Marvin, called me 30 minutes before he was to arrive. He called within the three hour window and arrived when he said that he would. He put a thick work blanket on the floor to protect the carpet. He taped off the opening to the fire place. He then went outside, got his ladder and climbed up to inspect the out side of the chimney and to sweep it from the top down. He then came in to scan the interior of the chimney with a camera and he invited me to come look. He gave me a guided tour pointing out things of interest to a homeowner. The camera took us all the way to the roof and I was able to see the state of my roof. I asked him when I should have the process repeated and he said two years. Marvin, was efficient, informative, and appropriately friendly. He cleaned up after himself and left after a cordial good-bye. This is the third or fourth time I've used Fiddler on the Roof. I would recommend them without hesitation.
    - Cynthia H.
  • Excellent work, very professional oversight, completed on time and below estimate.
    - Donna B.
  • unknown
    - Patricia A.
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Chimney And Fireplace Contractors in Moorpark

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