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Home Security System reviews in Monarch Beach

  • A
    A to Z Leak Detection
    I am very happy with the professionalism of the crew. A whole house repipe is a very messy and difficult job. The split level design of my house turned out to be a more difficult undertaking than Brandon, the owner, expected. Nevertheless, Brandon honored the original quote and the crew stayed on the job continuously until it was completed. Special thanks to Kenny, the project manager and a real pro of a plumber for making it all happen. BTW, I have used their services in the past and had great experience using James. Thanks to everyone for a successful job.
    - Gary R.
  • A
    HOME DEPOT
    Last February we had a flood that started mid-level and ran to the lower level afterwards. Sharon was the one that spearheaded the job as the head designer from Home Depot. She was fabulous from start to finish. She started off by saying that this will take some time, but it will all be taken care of in the end. She was really easy to get a hold of and usually returned calls very shortly after. She is very knowledgeable of the products she represented and the entire renovation process as a whole. She was upfront with me on the timeline and in the end it was finished on the day she said it would be. Sharon knew exactly how to work the scheduling worked and assisted throughout the entire process. I would highly recommend her!
    - Keeran R.
  • C
    California Keys Locksmith
    We purchased a house and wanted to get the locks re-keyed prior to moving in. 
    Scheduling was quick and easy via Angie's list message center.  I was given a 2 hour time window and told they would call 30 minutes before arrival.  Problem is that nobody called or showed up.  After the 2 hours was up I called and was told nobody could come that day.  I was annoyed because I sat in an empty house for 2 hours waiting.  I rescheduled for a couple days later.  The person was late, but did call to tell me he was going to be late due to being stuck in traffic.  Two of the locks could not be re-keyed because I did not have keys to the locks so I bought a new door knob for one that he had in stock in his truck.  One of the locks on a metal screen door could not be re-keyed so he said he would order a new lock for it.  I never heard back about it being ordered. 
    The work that was done was good and at a fair price, but the professionalism was lacking in not showing up on the scheduled day (and without calling to tell me) and then not following up on ordering the additional lock.
    - Patrice L.
  • A
    Pro-Tec Design & Construction

    We highly recommend Sonny & Protec.

    After our home incurred a large leak and severe water damage, Protec worked with our insurance company to maximize the estimate.  Protec even did an independent ?Exactimate? estimate (the same software the insurance companies use) with more detailed information to raise our claim by 35%.  Because of this, we were able to restore our home in better condition than it was.  We then worked with Protec to do a full remodel and updated our entire house.  This was a tricky process but Sonny was patient and helped us get what we wanted.  He even met me at the flooring and kitchen counter/tile stores and helped me with the sales people; we got the best products at his discounted rates, and Sonny suggested ways to lower our costs with his in depth knowledge.

    Over the course of our long remodel, Sonny and his team actually became our friends.  And when our hotel compensation allotment expired, Sonny even volunteered for my family and me to stay with him at his house until the job was finished.  What contractor does that!?!

    Sonny is very responsive and a good communicator.  Our house looks great and we are happy.

    - Matthew M.
  • A
    BAKER LOCK & DOOR
    We called to make an appointment.  He arrived on time and quickly began work.  The front door required some modification which he  did.  He cleaned up any mess and was on his way.  He was professional and courteous at all times.  I would highly recommend his services.
    - Wiley E.
  • A
    ServiceFirst Restoration Inc

    Providers personal conducted themselves in a professional manner at all times. All actions were explained to me in advance as well as an honest estimate of my costs. Being a combat decorated disabled Vietnam Veteran was recognized by the provider by giving me an additional discount on there work. ServiceFirst should be commended for recognizing the service and sacrifice of America's Veterans in this way.

    Most Sincerely,

    Bert Clarke

    - Bert C.
  • A
    24/7 Restoration
    I noticed water mysteriously finding its way into one of the bedrooms and all over the tile floor and walls. I thought it was due to a drain backed up which I had been having problems with in the near bathroom. I was referred over to 24/7 Restoration from a friend who had been visiting for lunch. I was concerned because we had just had the plumbing fixed. I wasn't sure whether I needed to call my insurance company first but she said to have 24/7 come do a free inspection first before talking to my insurance provider. They were very prompt after I gave them a call. The gentleman who had come out was very professional and nice. He explained in detail what he was going to do to help determine what was going on. After assessing the water was actually coming from underneath my tile flooring with his thermo meter thing, he showed me all the affected areas and explained it was more than likely a slab leak under the foundation and needed to be repaired. He took all sorts of readings and pictures to document it for our insurance company knowing they would give us a hard time about coverage. He even had a plumber come out to determine what exactly needed to be done for repairs and even arranged to meet with the adjuster to explain what I would have never been able to about the damage. It only took about three days with their equipment setup to dry my bathroom, hallway, and bedroom out.
    Although I was very stressed out at the time because I had family flying out in a couple weeks, 24/7 somehow got me through this nightmare and not only repaired and cleaned up the water. I now realize why I am so happy and lucky to have had them out. I don't think I would have had all that work done and covered with minimal out of pocket expense had I used the insurance preferred company. I would absolutely recommend 24/7 Restoration to help anyone with any type of flooding or repairs!
    - Maiya Z.
  • A
    America's Plumbing
    My son had a leak in his garage, near the water spigot located there, just inside the door.  Water was spreading fairly fast, but we couldn't locate the leak.  Not coming from the spigot, but filling up the planter just outside the garage door.  I suggested turning off the water to the house first and waiting an hr to see if the leak slowed.  It did not.  So I told him to turn it off at the street and we'd call a plumber in the morning.  I looked up local plumbers on Angie's list and found Americas plumbing.  They were highly rated and local, so I called them.  They had 2 guys out the next morning and they knew exactly what it was.  They started digging in the planter and it was a JOB!! Nothing but roots.  They must have dug for more than an hr and then they showed me the PVC coupling had cracked and was spraying water. I appreciate when they show me exactly what the problem is even tho I don't understand many of the terms, I can still see the problem.  They gave me 2 options, which I particularly liked: repair the pipe with a new coupling, or reroute the pipe .  I preferred the second option at $200.00 more, thinking it might prevent future problems.  When they were done, it didn't even look like anyone had been digging there!! The dirt was replaced, tamped down and they even replanted a couple of small plants that had to be removed to access the pipes.  The driveway and sidewalk was swept clean.  I appreciated their clean up work as much as the repair.  On a final note, I had printed off a 10% coupon that was on their Angie's List page, which saved us more!  I would highly recommend America's Plumbing and will use them again when I have the need.
    - MELODY J.
  • F
    ADT Security Services Inc - Irvine
    ADT is constantly soliciting by mail free security systems $850 value.  I called on such a system 5 years ago and found that the system was inferior so I added an additional $2000 of equipment to their system.  I ended up having to sign a 3 year contract at $50/month.  I continued to use the monitoring systems of ADT and when my battery died for the panel I made an appointment for them to come replace it.  At this time I learned when they put the system in they could have put a panel in that I could have changed myself.  Instead it cost me $175 for a new battery put in.  Furthermore they never showed up for the appointment that was under a 5 year window.  I was so frustrated that I cancelled my service outside of my contract.  I called 3 other companies to see if they could monitor the equipment that was already paid for, however they said it could only be monitored by ADT.  So I would either have to put in a whole new system or go back to ADT.  I ended going back to ADT and paid a reinstated fee, paying an extra $10/mo,  and paid for a new battery.  A year later I have sold my house and now they are charging me $400 for cancelling their service.
    - Kathleen H.
  • A
    TONY'S LOCKSMITH & SAFE SERVICE
    The service went well; they were on time, courteous and professional. Several days later, we found that the keys were not working in the locks smoothly; they came back and quickly remedied the problem.
    - Marya W.
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Home Security Companies in Monarch Beach

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