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Lighting Installation reviews in Monarch Bay

  • F
    Gil's Electrical Service Inc
    I needed 3 ceiling fans hung in existing places and all plugs, outlets and lights to work properly so I called and Gil's Electric to come to my new home. I took Saul around and showed him the light and switches that do not work. I had to go back to work and asked him to call me if he had any issues or questions. He offered to put my can-lights back in the kitchen which I took out myself for the painters - (They are very easy to put in) I said yes thank you so much thinking he was going to put them back. He left me a message and said everything was done and worked. At the same time he charged my credit card $2,500. I went by my home at noon to check everything out since they said they were finished and 6 ceiling can lights in my main living room still did not work. I called the office and the person who answered the phone was very rude to me and said I did not pay them to fix those lights! That was the main reason I asked them to come to the home to make sure all ceiling lights worked. I even showed Saul the exact lights and switch and told him it did not work. I work for a City and I know customer service and this company had the worst I have experienced. Instead of taking care of it, the woman at the office told me the soonest they can get back was in six days and I would have to pay again. I am so upset with this company. Do not trust or use this company. They will overcharge and if you can not stay and watch them you may be cheated. I am an honest and fair person and Gil's Electric (after paying $2,500, should have sent their crew back immediately since they charged my card and fixed the lights they were suppose to fix. After offering to snap the can lights back in the kitchen which you can reach easily - I saw on my bill that they charged me over $400.00 to put the lights back in. I would have done it myself! Guess what upset me the most was how I was treated on the phone by there office. The crew was very nice. The girl on the phone said they work for her and not to listen to the crew. I will YELP everywhere I can since I was treated so poorly. They should have just sent the crew back to fix the lights I wanted fixed at no charge after gouging and upselling me. I don't get upset easy but when someone takes advantage of me I get upset.
    - Lisette W.
  • A
    OC Home Builders, Inc.

    From the very beginning, Jim and his crew  were wonderful to work with.  They were always on time, professional, friendly, courteous and always took time to answer our questions.  They obviously have been doing this for quite some time.  They worked quickly and efficiently and kept on schedule as well as on budget.  And they cleaned up their work area every day.  Jim's wife, America, was wonderful making sure we knew what was going on and what needed to be done next.  Communication was great,  either through phone calls, emails or texting, all of our questions or concerns were taken care of.  Every member of Jim's crew is highly skilled and knowledgeable and it is obvious they take great pride in their work.  It was great that  all of their work was done correctly the first time.  We also appreciated the fact that Jim and America would recommend other contractors to do additional work, such as the flooring  and hardscape in the backyard.  We had never done a remodel project before and were so pleased with how smoothly everything went.  We would definitely hire Jim again and we highly recommend him to anyone who is thinking of having work done on their house.  You won't be disappointed.

    - Jane Q.
  • A
    Patios By B&B Inc
    When Jeff (the owner) came out to give us an estimate for our patio cover, we were very pleased with his professionalism.  He was very thorough in discussing the details of the project along with showing us tons of pictures so that we could see all of our options.  Jeff's crew was very kind and paid great attention to detail when installing the patio cover.  My wife and I are very impressed with the quality and look of the finished product.  The lines are very clean and the whole cover looks very solid, not some cheesy alumuinum patio cover.  We're happy we went with the Alumawood product and are extremely pleased with the work Patios by B&B did for us!!
    - joshua r.
  • A
    South County Drywall
    Excellent work and workers. Had a little problem when starting, no building permit, but got that taken care of. Very easy to work with and accommodated my schedule. They really know what customer service is all about. Plan on using them again when we get ready to re-do our living room. Thanks to Tammy and the guys!
    - Randolph J.
  • A
    Install My Lights - The Recessed Lighting Company
    They did a great job.  Everything was masked off and kept clean.  They ran wires hooked up lights and fans along with switches and left no trace of the construction.  They exceeded my expectations and I recommend them very highly
    - Kevin C.
  • A
    Accurate Electrical Services - Irvine
    I have a rental unit in Dana Point.  Both the office staff and the contractor performing the work were in constant contact with both me and my tenant via phone and email.  Mike, the technician, was very professional, courteous, knowledgeable and efficient.  All problems were addressed and fixed and the tenant was very pleased with his service.  Mike also checked the breaker box and outlets made a recommendation for outlet replacement as the original units were installed with "stab ins" instead of wrapping the wires to the outlets with screws.  Stab ins are quicker to install by the builder in a condo complex and therefore less labor intensive (workable but cheap!). Mike explained this and recommended they be replaced with more stable wrap wires.  He explained this well to me and gave me options.  It was very nice to have a thorough explanation.  He then returned the following week to replace and upgrade the outlets.  I will certainly use this company again and am very impressed by their professionalism.
    - Peggie M.
  • C
    Steve Cavenee Electric
    I purchased an Angie's List Big Deal for this service and we thought, in the end, the price was a little bit high for what was being done. We thought we were going to realize a savings, but really if we had gone out to a contractor and negotiated, it would have been less. There were additional charges because we had some extra work done. In the end the price came out quite a bit more than we expected. The person who did the work spent a lot more time than necessary because he was inexperienced. The quality was fine. The panels he worked on are plastic and one of there was broken, but he did not tell us. They replaced it with a plastic panel that does not quite match the other 7 panels. We are going to have to replace one or all of them, but I am not sure how we are going to do it. He should have come by in the beginning and looked at the job, but never did. Everything was handled by telephone.
    - Curtis S.
  • C
    He originally quoted about $600 because he didn't know where the source was and he thought he might have to tear the wall up but when he made the hole in the ceiling there were wires there he could use. So we were lucky. And he reduced the cost by $200. He did the job well and showed up a little late but called to let me know. But I asked for a quote on doing some landscape lighting and he didn't follow through. He billed himself as a handyman and not a specialist and I think I was expecting more than that.
    - Chyrl P.
  • A
    Robert Sappo Construction
    Robert was great to work with. We initially met with a different bathroom remodel in mind. He was very understanding when we decided to proceed in a different direction and gave us a totally new bid. He made wonderful suggestions on the materials and products and we ended up going with his suggestions. His bid was accurate and he completed the job in the time he quoted. He and his workers were always on time and cleaned up the job at the end of each day. The entire remodel process was a pleasant experience. We will definitely hire Robert for our next project.
    - John S.
  • A
    Robert Sappo Construction
    Sappo Construction was hired in late fall to complete an extensive kitchen remodel. Our newly purchased home was built in 1962 and was in need of updating, especially the kitchen and dining area. We had to remove walls to open up a closed space and add to the flow of the home. Robert took time to explain and educate us on California ordinances and walk us through the bid until we were comfortable with the proposal. Demolition began and there was no turning back! Our project took us through the holiday season and Robert (owner) worked with us so at no time were we without comforts of home. We successfully entertained 20 people over a two-week period during construction. Robert and Roberto were prompt polite, I the woman of the house and I felt comfortable and respected through the entire job, and my dog looked forward to the occasional doggy treat Robert kept in his truck! I would absolutely recommend Sappo Construction for any home repair of any size.
    - Shannon H.
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Lighting Companies in Monarch Bay

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