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Masonry reviews in Mission Viejo

Real People ~ Real Reviews ~ Real Results

  • Working with Carlos was an excellent experience. He returns calls/emails promptly and is very accommodating. In addition to doing an outstanding job (pavers and brick work), the work crew completed the job in a timely manner and cleaned up every day. We received several quotes and found West Hills to be extremely competitive. The end result was exactly what we wanted.
    - Richard F.
  • Excellent; and from what I've been able to ascertain, their prices were competitive. Based on excellent service, fair prices and generally good reviews, I suggest you need not shop any further. I highly recommend this company, as well as the technician, Brian, who was efficient, courteous, neat, and professional. (An aside - if you have a piano, ask Brian to play a few minutes for you - he is quite good.) Interestingly, the chimney was swept from the top, up on the roof. Also, although I had expected at least some small amount of soot to get into the house, absolutely none did. Oh, a comment on costs. The initial chimney sweep and inspection was $139.00, as indicated below. The repair work came to $550.00.
    - Jeff H.
  • I cannot be happier with my fireplace remodel. Trey had me send him some pictures of what we wanted and what our current fireplace looks like and he got back to me with a price and start date. After he finished my fireplace I was so happy with his skills, I had him tile my guest and master bathroom floors. The job was done fast and efficiently and he left the job site very clean when he was done. In spring we plan on having him come out and do a built-in barbecue for us. I highly recommend OC Fireplace Pros!
    - Anthony M.
  • Robert Sappo has completed many projects for us over the last 5 years. His work ethic and attention to detail on his projects is always excellent. I have recommended Robert to friends in the past and he will be the the first person I call on for any future projects.
    - James H.
  • I originally called Moe from Signature Landscape to replace my driveway and walkway in the front of the house.  When Moe arrived I told him what I would like and he was very receptive of my thoughts and he even added his own  thoughts which made me feel good that he knew what he was doing.  I told him I also have a huge drainage problem in the backyard and could he take a look.  He quickly realized that before he starts any work out front we needed to fix the drainage before any other work was complete.  He explained to me what needed to be done and I agreed.  That same day he gave me a quote and had his team there within in 2 days.  He wanted to make sure this was complete before El Nino came thru in the upcoming months.  His team showed up and got right to work.  They had to saw cut the tile in the back and the concrete on the side yard leading to the front yard.  The team had this done in 2 days and the pipes in place in no time.  Everyday before they started work Moe made sure to stop by to ensure that the job was being done correctly.  The job was completed in 1 week and it looked great.  I than asked him about the drainage on the other side of the house.  He also noticed that this needed to be replaced.  I thought it could wait but he said that as long as his team is here lets get it done.  They had to trench from the front yard all the way to the backyard along the way removing large roots from any trees in the way of the new pipes.  They also had to dig under the fence and than remove a brick ribbon to make sure that the drainage was in the correct areas.  The team got right to work and had this completed in a few days and everything put back like it was new.  No sooner than 2 days later we had ran for 3 days and no issues.  The drainage had never worked this good in 10 years.  All the while Moe had a team getting to work on the front yard demoing the driveway and walkway to prepare for the new concrete.  Moe made it a point to stop but everyday to ensure that the job was being done up to his standards.  All his workers were very professional and respectful.  They had to enter the backyard many times but with 2 dogs I was concerned that they would not close the gates and the dogs would escape.  Moe's team superintendent understood the importance of closing the gates and told me I did not have worry.  We had no issues with the gates not being closed and the dogs were safe.  I was most impressed how at the end of the day they cleaned up like they had never been there working.  I never meet someone more passionate about making sure the job was done correctly and to the the customers satisfaction.



    Just wanted to follow up with my first review. Since than the concrete has been stained and all the landscaping and lighting has been finished. The greatest part of the whole job was to see the final product at night with the lighting highlighted all the key areas. I could not be happier with the finished product. We are still getting comments about the amazing job. We also still have neighbors stoping by to take a look. We are now in talks to get the backyard done. I could not be happier with the finished product.  
    - james s.
  • Moe and his crew were able to fit in a small retaining wall project, which included removing a bit of foliage and a lot of dirt.  Project was completed quickly and looks great.  Moe takes the time to explain what is going on and provides a number of different options and does not skimp or cut corners.  The best thing is that when the project was done, everything was cleaned up and made neat and tidy.
    - Carl H.
  • Glenn tiled the floor of the family room.  The tile was laid out properly, but the tiles were uneven when they dried.  Rather than continue with the tiling job, Glenn removed all the tiles.  He offered to give me a partial refund.  Since Glenn had done other work before the floor tiling job and I was satisfied with his work, I told him that I would rather have him work on some other projects rather than pay me back in money.  He agreed.  When I called him later to ask him to work on the fireplace, he didn't respond to my calls.  I was disappointed because I trusted him and thought he would make it right with me.
    - Eleonore G.
  • I contacted Bates Construction and requested a quotation for work.  They replied right away and advised me that they were busy for the next three months and also advised me that they do not normally service my area.   They were prompt in providing me with a response, however it is my thought if they are booked and cannot accept new customers there should be a place to note that on the site.  They also have my area (Orange County) listed in the area they service but they indicated it is farther than they usually go.

    The above paragraph is the actual post I made for the review, however, once Bates Construction saw that I provided Feedback  I received several messages that I felt to be quite insulting.  Because I feel anyone who would consider using this company should be aware of the communication I decided it was a good idea to add this information to this review.  Please Note: I did not originally give any type of low rating but after these messages I did go in and add an F to his professionalism.

    Message Trail is Below:

    Bates Construction: Hey Cheryl I really don't appreciate you having nothing else better to do then trash my business on the Internet. It's not my fault I have work lined up and it didn't work out but for you to go out of your way and write a paragraph over nothing is ridiculous.

    My Response:  We are asked specifically to provide feedback. The feedback I provided is accurate information as to what took place. It was not meant to be malicious or meant to trash your business. It was simply factual information on what took place.

    Bates Construction:  No you're wrong and you have too much time on your hands.

    My Response:  Please do not take the time away from your busy schedule to tell a customer they are wrong or to suggest they have too much time on their hands. It is my understanding you are too busy to do the work therefore you should be too busy to continue this frivolous conversation. Please do not continue to respond.

    Bates Construction:  Hey so let me know what the Angie's list community is getting out of your genius review then. Just blows my mind that you had to jump on the computer to write a paragraph that doesn't serve anyone. You aren't a customer but yet you feel the need to write your useless review that did nothing but s*** on my company and you being so high and mighty doesn't get it. Next time someone on Angie's list doesn't feel like doing your job because it's either too far or too small or BOTH, just let it go. Don't go blabbing on the internet cause you didn't get what you wanted.

    My Response:   Fortunately everyone on Angies List will see the type of person you are by your responses, particularly this last one. With that said - To all of the community you are referring to - please take a good look at the responses published by Bates Construction and give great consideration to whether you would like him do any work at your home.

    Bates Construction:  Yea your $13 annual membership doesn't give you any right to take shots at what I do to put food on the table. ESPECIALLY WHEN YOURE NOT A CUSTOMER





    - Cheryl M.
  • The new patio and wall, simply put, are beautiful! The Belman crew quickly demolished and removed the old patio and wall and installed new in less than 2 weeks! If it weren't for the several days of rain (very rare in May in Orange County), the job would have been done in about 7 calendar days. We love how it looks and working with Victor (owner) and Hector (crew chief) was great. Both were very responsive to our questions and last minute change requests. Both also have been extremely responsive to post construction questions and requests.
    I highly recommend Belman for any hardscape project you may have.
    - Douglas S.
  • When we had our yard landscaped 14 years ago, we used a
    contractor that had been recommended by the landscape architect we used. To say
    that they did a poor job is being charitable. We?ve managed to correct most of
    the issues but were left with 3 hardscape problems that were beyond what my
    husband and I could do. We finally decided to try to find a company that would
    be willing to work on a small job. I soon discovered that most of the companies
    I called were not interested. They either didn?t return my call or they told me
    they weren?t interested in doing a small job like ours. I decided to try
    Signature Landscape for three reasons: 1) they are highly rated on Angie?s, 2)
    their website says they?ll work with any budget, 3) they are a local company and
    I remembered seeing a number of front yards in our neighborhood that they did
    the work for. So I knew they did outstanding hardscapes.
    Moe called me back the first day that I tried to call him.
    He asked if I could upload pictures to his site along with a description of
    what was needed, which I was happy to do. He called the next week and asked if
    he could come by to see the yard and do up a quote. We agreed to meet three
    days later, on Saturday. When he arrived, we told him that our budget was only
    $4,000. That was not a problem at all with Moe. After showing him the items we
    needed to have fixed, he wrote up a contract that came in under our budget. Much
    to our delight, he had an opening on the following Monday.
    Moe and his crew showed up bright and early on Monday. They
    immediately started removing a flagstone and pea-gravel walkway that went from
    the front gate to a patio near the back door. The entire walkway needed to be
    removed so that we could put in more durable stones surrounded by dymondia groundcover.
    He also had them remove 3 inches of dirt, then place the stones we purchased,
    and they delivered, in the pathway, fill in with topsoil and plant 3 flats of
    dymondia.
    The second part was the biggest job. We had a flagstone stepping-stone
    path that connected two patios across a dry streambed. The way it was installed
    left exposed corners and edges that could do a lot of damage should someone
    slip and fall. With a new grandson in the family, it was imperative that we
    eliminate that risk. Moe suggested creating a gently sloping path that extended
    from one patio to the other. Chepe and his crew removed the old flagstones and
    concrete, carved out a gently sloping walkway from one patio to the other,
    poured a concrete base, and then used the existing flagstone pieces from the
    pea-gravel walkway to make the new streambed path blend in with the flagstone
    patio on one side of the streambed. (The other patio was concrete.) We were
    amazed that Moe?s mason was able to cut into the existing patio stones and make
    the path look like it was an extension that had been there all along.
    Next Chepe and his guys replaced three flagstones in the
    existing patios that had disintegrated.
    They also moved one of the drains near the new streambed
    path so that it was next to the path?s low point and would quickly drain way
    any rain.
    Chepe also checked the placement of our sprinklers and moved
    a couple so that there was better coverage for our new dymondia and stepping
    stone walkway.
    They managed to finish the entire job in 2 days. We are
    absolutely thrilled with the way our backyard looks now. Moe was super nice to
    work with. He made us feel like our job was just as important to him as the
    $50,000 jobs they do. That?s saying something.

    - LINDA R.
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Masonry Contractors in Mission Viejo

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