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Surgery reviews in Mission Hills

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  • He is just exceptionally good. His staff is great. He is very thorough and he does the job well. It was 8:30 at night when he came around to check on me which is unheard of. His concern was enormous, I'd have a little pain and he would take care of it. He was concerned about my welfare. Kathy, his staff, was so concerning and accommodating to me. It was a very positive experience.
    - DAN S.
  • My doctor over there is fine, but Facey Medical Group makes things difficult. They have an urgent care there, but it’s in the medical building. It’s a healthcare facility where they have dermatology, hematology, oncology and internal medicine too. Last year, I had a gallbladder surgery. They discovered during a blood test that my blood didn’t coagulate and that was a big problem. So I went to the hematologist to go through all the blood tests and they said it was okay to go ahead with the surgery. They said that I had to have a transfusion before the surgery. My doctor then told me that I had to go and get the transfusion done the day before the surgery. However, the surgeon told me something else and the hematologist told me something else. It got to the point where they told me to ask my primary doctor and I told them to talk to each other. I need to have an eye surgery now and I am going through the same thing because the ophthalmologist is not part of Facey. They recommended that I go see an ophthalmologist. My ophthalmologist told me to make an appointment and Facey told me that they need to make the appointment. They are not very well coordinated. However, I have got good care, but their coordination is a problem. It’s hard to get an appointment. I was sitting for 2 hours waiting for a doctor. I am waiting for my ophthalmologist to get back from vacation on Monday since I need to get a statement before the surgery. I was unhappy with them since I got a phone call from the nurse to let me know that my surgical appointment had moved to 9 o’clock on November 2nd. I didn’t even know that I had an appointment since nobody told me anything. So I am not happy with that. I will use their services for the time being. I have got a lot of similar feedback from others regarding other facilities and I think it’s normal.
    - LAVINA S.
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General Surgeons in Mission Hills

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