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Hvac Repair reviews in Mentone

  • F
    Sanborn's Air Conditioning and Heating
    Well...they came for their overpriced inspection $65.00 - and it was very thorough.  However, they were a no-show. The front office, upon contacting them, blamed me -the customer - for not answering their phone calls. The phone never rang. We have NO text messages.  The conversation with the customer care representative (a girl in the office) ended with her reminding me that they were doing me a "favor" because they agreed to install a 3rd party system. A favor? A $500 favor. I'm not sure I need that many favors in life. I own 6 international companies and I'm visiting my mom.  If I treated any one of my clients the way that Sanborn's treated me on the phone, I'd be bankrupt.  They need a long, hard lesson in customer service and in language that prevents this sort of post being written.  I found a friend to do the work and the house is cool.  Angie's List is a joke - and Sanborn's is 100% disappointing.
    - REBECCA C.
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HVAC Contractors in Mentone

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