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Home Warranty reviews in Menlo Park

Real People ~ Real Reviews ~ Real Results

  • We recently moved into an older home that had been renovated just prior to our moving in. Our real estate agent bought this home warranty service for the first year, and as soon as we moved in we noticed things weren't quite right. The bathtub leaked profusely around the newly installed shower frame, and the heating didn't seem to be responding to the thermostat settings correctly. Basically we couldn't shower without flooding the bathroom floors, and we woke up every morning freezing. When we contacted the warranty service, they sent providers right away (after charging the fees for service calls), but of the three people they've sent out to the house one didn't work on our type of heater, and the other two blew off the complaints and walked out of the house with minimal explanation after about 15 minutes. Fidelity has been easy to get hold of, and you can talk to a representative right away, but their solution to our problem has just been to repeatedly send out person after person, which means my husband and I have to take time off of work to be there. The problems STILL aren't fixed! The companies that the warranty service contracts with have been extremely unhelpful, and quite rude when we ask them questions. We are quite disappointed by our experience, and will likely have to pay for our own contractors to come evaluate issues that should be covered by our warranty service!
    - Shreya P.
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    - Ila L.
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Home Warranty Companies in Menlo Park

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  • LOWE'S

    1340 EL CAMINO REAL
    San Bruno, CA