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Flooring reviews in Mather

  • A
    Solid General Construction
    Solid General Construction is wonderful. They were punctual and professional. They were very patient in answering all my (probably dumb) questions. Very reasonable in price. Their work is of the highest standard. In addition, they were extremely nice people to work with. I'd hire them again and they will always be the first I go to when I need work done at the house.
    - Leslie S.
  • A
    Marsh's Carpet

    Mike was very helpful in selecting the right floor for us, he gave us good info about quality and the differences in the various brands and styles. We confirmed the order on the day we closed on our house and Mike scheduled the install for a week later. The installers actaully came a day early to remove the old carpets and prep the floor which put them a day ahead of schdule which was great for us. The finish was very good, the floors look amazing and the quality of the work is high even in areas like the closets and pantry where it's finicky to get it right and also less visible.
    A couple of small gripes - the installers removed the door stops and did not replace them (or mention it to us) so we dented the wall with the door handle before we realized what had happened. Also they did clean up after themselves both days but there was some mess and dust left behind some doors when they had finished.
    Overall very good and high quality for the price, I would use them again.
    - Caroline B.
  • A
    Five Star Restoration & Construction Inc
    Five Star Restoration assembled a team and appeared at my home a 1 1/2 hour after making the claim with my insurance company. Nathan the project manager sat down with me to explain every step of the process and the options I had available to me. The clean-up team was kind, professional and showed concern for my neighbors because the equipment used to pump the water out of my house was loud and was running around 10pm on a Friday night. Every step of the procedure they performed was explained to me and once all the fans and dehumidifiers were set up I was given a tour and further explanation of the equipment in my home and it's purpose. My home was packed up with great care for my belongings and furniture and each box was labeled with excellent details. I knew exactly which box contained items from the nightstand on the right side of my bed vs. the left side of my bed. The assessment and pictures were sent to my insurance company first thing Monday morning. Nathan was an excellent project manager, keeping in touch with me every few days and sometimes daily to explain the progress on my job. Nathan and his team really listen to homeowners. They happened to catch a comment I made about me not expanding out my laminate prior to the water damage and worked with me to upgrade the flooring in my home. We were able to match the existing laminate and the team performed a beautiful job laying the laminate. When everything was put back in place it was so beautiful it was hard to believe that I had water damage. All the carpets were cleaned and they did such a beautiful job the carpets looked brand new. My insurance company performed a follow-up audit and out of a 15 pages of line-items only had minor follow-up questions on 2 items. The auditor complemented Five Star Restoration on their integrity and high level of work performed. To close out the job I was invited to the office where I got to meet the owner and the rest of the office staff. I was presented with a specialized gift bag of flavored oil olives to go along with the other flavored olive oils in my kitchen, a card signed by the staff and a video of before and after pictures. I have been so pleased with this company from start to finish that I don't know how anyone else can top the level of customer service I have received from them. I will be using them for my future carpet cleaning needs along with any future remodeling needs. I highly recommend them as a company and I thank them for making an unexpected disaster in my home manageable.
    - Kendria L.
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Flooring Installers in Mather

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