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  • DO NOT PUT YOUR KIDS IN THEIR YOUTH CAMPS!!  They lost my kids and I had to take the afternoon off from work to drive to the center to make certain my kids were okay.  (I called the center three times and was told each time that they had no record of my kids being at the camp).  The program is unorganized (they have multiple camps with no structure to ensure the kids are in the correct camp.  They put my kids in the wrong camp and had no record of them checking in.) 
    Their office staff is also largely unhelpful.  None of the office staff apologized for losing my kids - only the actual instructor of my kids' camp apologized when I picked my kids up from him at Folsom Lake.  The office staff I interacted with prior to picking up my kids thought that losing my kids was just fine and that it was no big deal. 
    My guess is that the issue here is the age of the staff - largely college students.  They haven't been trained well on either customer service or organization skills to ensure the kids in their care are accounted for.  These college kids have little appreciation that parents need to know their kids are safe.  CSUS needs to either train their staff better or discontinue these youth camps.
    If you go to the Sacramento State Aquatic Center, keep your kids close.  These guys can't be trusted!!
    - Michelle S.
  • DO NOT PUT YOUR KIDS IN THEIR YOUTH CAMPS!!  They lost my kids and I had to take the afternoon off work to drive to the center to make certain my kids were okay.  (I called 3 times and was told each time that they had no record of my kids being at their camp).  The program is unorganized and the staff largely unhelpful.  Because the staff is made up primarily of college students, they have little appreciation that parents need to know their kids are safe.  
    If you do go to the aquatic center, keep your kids near you.  These people really should not be permitted to run youth programs.

    - Michelle S.
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