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Hvac Repair reviews in Martinez

  • A
    HVAC Utor Services
    This is a family owned small business. They are friendly, professional, punctual, and really know their stuff. All at a very fair price. My AC had been getting worse every year until last year. HVAC Utor came out and fixed it. It ran better than ever before. This year it was just blowing air so I called again. Same great service as last year. Rachel kept me informed so I knew when they would be here. The problem turned out to be the new thermostat I had installed a couple of months ago. Diego had it figured out and fixed in 15 minutes. I can't say enough good about this company and the people who run it. They're the best!
    - Anne W.
  • A
    SOD Builders
    The team at Luxcess Home by SOD Builders was PRICELESS to us as we completely remodeled our master bathroom, bedroom and large kitchen including our 2 closets. They guided and helped us with each and every stage of the remodeling from the designing plans all the way to pleasing and efficient executing the work in order to provide all the good suggestions including the materials and final touches. They were always in touch with us, focused, very easy people to work with and also happy to answer any of our questions or comments. We definitely couldn���t done it without the help, experience and guides of all the office staff, the team and mainly our project manager. We highly recommend them.
    - Colin B.
  • F
    Hometown Heating and Air Conditioning
    This was the most expensive and worse experience with a home contractor we have ever had. The process was so bad I didn't even have the energy to submit a review before, but after living through this past summer with a system that doesn't even work I felt I needed to do it, so that hopefully someone else is saved from being ripped off as we were. We initially chose them from several quotes because while the costing we received was pretty close they presented themselves as a family owned business (something we look for) that had the size and skills to do our job. We were looking to replace the ancient central heating unit and install a new HVAC unit. The new unit was to be relocated to a different part of the garage. We plan on converting the garage at some point in the future, and they promised that the additional HVAC requirements for needed square footage were included in the system they sold us. The initial planning went well, and they were able to schedule our job relatively quickly. I scheduled time off work in order to be there for the job -- which they promised would take 3 days at the most. Things began going wrong almost immediately. The crew that showed up the first day were very nice, however it seems they had not been given very detailed instructions -- despite both my husband and I taking time off several times in the lead up to discuss the job with the salesperson and lead installer -- and I had to go over everything with them. The first major mistake came the second day, and the trouble basically snowballed from that point on. One of the crew decided to start ripping out all of our existing perfectly good, rodent proof rigid duct work. Not only was this NOT part of the job, it was a disaster. They apologized for the mistake, and said they were going to replace the ductwork. They did, but it was with the standard flexible ducts (fiberglass covered in foil) NOT with what we had -- rigid rodent proof ducts. We argued with them several times, but we were just told that they don't do those types of ducts, and that these were so much more efficient. The need to replace the duct work pushed the job out and they weren't able to finish when they planned. They were also unable to schedule the next crew for a week -- despite the fact that THEY caused the delay, and that this would require additional time for us to be away from our jobs. In the end it took almost 3 months to complete the job as far as it went. So much went wrong it would take forever to list it all here -- including the ductwork leaking so bad at one point that it was colder in the crawlspace than our refrigerator, and the main duct line being crushed so bad that the back of the house didn't even get air at all. We had to call them back out to install a damper (which WE PURCHASED OURSELVES) that they had claimed was already installed. In the course of that time, due to sloppy workmanship and other factors the following was some of the worse damage that was done: 1. We had just payed to have the crawlspace cleaned, sanitized and have a vapor barrier installed. In addition to tons of garbage left behind during the work, they damaged the vapor barrier in numerous places essentially negating it's effectiveness and turning our clean crawlspace into a muddy mess. This will have to be completely redone. 2. We had payed for rodent proofing prior to the work being done, and at the time the job started there was no evidence of any rodents under the house. Numerous locations were left open despite us reminding them of the danger -- in particular the area outside where the lines leading to the condenser entered the house. This enabled rats to gain entry to our garage and crawlspace. These rodents proceeded to nest underneath the damaged vapor barrier, and chewed through the new flexible ducts. It took several months and thousands of dollars to mitigate this problem. Despite many calls to the company, they refused to even fix the damaged ductwork. What is even more frustrating about this is that the system they installed doesn't even work as it is supposed to. Our house isn't huge, but parts of the house never even get cold. The air coming out of the vent is cold, but the force is negligible and just doesn't enable it to be very effective. During the summer, we had to leave the unit running almost constantly -- if we didn't and the temp rose too high it would take hours for it to become livable. This is with keeping all the blinds closed during the day. And this is a system which we were assured would be powerful enough to support additional living space in the future. We do not have the option of opening our windows -- we have family members with severe asthma and allergies -- which is why we sought to purchase an efficient and top of the line HVAC system with air scrubber. We tried calling and working with the company for months, until we actually stopped having our calls returned and gave up. What was even more frustrating was that every time we called we had to go through the entire story over and over again -- as if it was the first they had ever heard of any issues. They never offered any form of compensation at all, even when agreeing to be at fault. All this company cares about is their bottom line, and the fact that they swindled us out of our savings means nothing to them. Don't believe them. When you call them and they say "How can we make you smile" -- I just wish I had never called them in the first place.
    - Angela S.
  • A
    Hometown Heating and Air Conditioning
    They explained the problems with the old furnace as to why replacement was needed rather than a repair. Price was a little high I thought. But since we have done business with them for several years, we decided to go with them. They are always very responsive and show up up right away when needed. Work was done professionally.
    - John M.
  • A
    Unique Home Design & Remodeling
    We hired Unique Home Design & Remodeling for our Kitchen remodeling, demolition and haul away all the existing cabinets, counter tops, floors and appliances. On top of that, we upgraded the electrical panel and added more amps, installed GFI outlets where needed, installed marble counter top, porcelain tile, backsplash and new tile floor in kitchen. David also recommended to us to relocate the gas lines and the refrigerator water line. He built and installed custom cabinets with matching drawers fronts. We replaced all the kitchen appliances, faucet, garbage disposal, Installed handles for cabinets. Paint kitchen, bedroom and dining room walls including the ceilings. We selected Unique Home Design & Remodeling from the other home improvement companies that we met and spoke with. Shella, from the main office was very nice and supportive, she replied to all of our questions. David was very pleasant and truly knew what he was talking about...We wanted to do a complete kitchen remodeling and we wanted to take down some walls in order to make a large open space. David provided us with few options that at the end��� worked our very well with our budget. After hiring David and his crew, we scheduled the starting date for the work and they started on time and the remodeling job was ended after 6 weeks, as David promised. During the remodeling project we got each day an update from Shella. She updated us on a daily basis regarding the remodeling progress. His crew was very skilled, highly professionals, respectful and left the house at the end of each day as clean as construction site could be. We have a beautiful kitchen and house! We are very happy with the results.
    - Pah W.
  • A
    HVAC Utor Services
    This is a small company. The wife answers the phone and makes appointments. She was very prompt in returning my call, friendly and professional. On the day of the appointment she texted me when he was on his way so I would know when to expect him. I never know what to expect when someone shows up at my door. One time I hired someone who just stood there staring at me when I opened the door and I had to ask if he was who I assumed he was. Not Mr. Utor. He was clean and professional, introduced himself and handed me his card. He immediately picked up on my bare feet and kicked his shoes off before he stepped inside, which always makes me and my light carpet happy. The repair went smoothly, he had a well equipped vehicle and didn't have to run to the store to get parts like some of the folks I've hired. He asked me about my air filter and took a look at it just to make sure. I'm pretty good about changing it but when he pulled it out it did indeed need to be replaced. I had one on hand and he installed it for me. I didn't shop price at all so it wouldn't be right for me to comment on that other than to say that I feel that what I paid was fair. Professional, punctual, friendly, efficient, a very pleasant experience. I don't hesitate to recommend HVAC-Utor.
    - Anne W.
  • A
    Stewart Heating Air & Plumbing Inc
    The tech showed up a bit early for a scheduled maintenance check up of my AC and heater. He was friendly and informative. He let me know what was running well and which items may wear out (some sooner than later) and which items need replacement. No pressure to replace things immediately.
    - Karen W.
  • A
    V & G Builders
    Robert and V & G are the real deal. We shopped and ���kicked tires��� for quite a while as we sorted out how to help one oddball bedroom. Robert was fantastic, presented us with options we hadn���t considered, and hadn���t been proposed by any of the other supposed contractors we met with. In the end it was the full win, we got exactly the added utility we were looking for with added access and even income potential now. We expected to rearrange schedules for the project, just the opposite. Robert and his crew were staged in our driveway and ready to work literally the moment we opened the door. They took amazing care of the rest of the house AND menagerie of animals, and we never lifted a finger��� how many home builders lock up the house and feed your dogs on their way out, because you���re running late?? That sums up the whole experience strart to finish. We have already begun planning our next project together, never have to shop around again! Cheers, Tobi & Eric
    - Eric S.
  • A
    HVAC Utor Services
    Need A/C repair on a heat wave week that struck California. I Called more than 8 companies and everybody is busy, can't come, etc, only Diego and His wife accomodate us in our bad hot summer days! Thank you Diego! HVAC utor service for coming to fix our A/C. Saving up money to change my a/c. I will call you when I have the money ready!
    - Eduardo M.
  • A
    Healthy Duct Cleaning
    Sam and his team were great. Very professional, courteous, and responsive to our needs. Sam's customer service is outstanding from start to finish. I felt his pricing was fair and he really went out of his way to accommodate us. Once the work was finished, Sam called me to check in before his guys went home. I really think what set's this business apart from the other's is his level of professionalism and customer service. I will definitely be using him again when its time to replace the furnace and eventually our AC. I highly recommend this company.
    - stephanie p.
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