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Cleaning reviews in Marina

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  • He was very nice, professional, quick.  The only thing I have a small complaint about is there were a few places another swept the cleaners could have made. Not his fault, I didn't notice until the next day. The couch was a bit wet but finally dried by the next day.
    - Akhila K.
  • Brian Castles arrived at our home at 9:00 a.m., the time and date arranged previously, to clean our carpet.  It was in really bad condition from an 18-1/2 year old Toy Poodle who passed away the prior weekend.  He had been blind and deaf for some time, and we wanted to get a new dog but decided to get the carpet cleaned.  He told us that the new dog would probably still be able to detect any accidents on the carpet by the old dog, but we wanted him to go ahead with the cleaning any way. 


    He did an excellent job.  The carpet (which was over 17 years old, looked like new again.  It was amazing to see what Brian did and it took about 2-1/2 hours.  He was very professional, using a sticky-tape to protect the furniture that would remain in the room, and vacuumed completely to remove all the loose dirt. 


    We are very impressed with Brian's job...and it looks fantastic.  Thanks Brian!


    - Sandra H.
  • They were wonderful. They went above and beyond and were very conscientious with their work.  He suggested several times that if any spots returned, he would come back to touch them up.  He removed every single stain.  Very nice and really wanted to make sure I was happy.  He was honest, trustworthy, and I would recommend 110-fold.
    - joan a.
  • it went very well, the truck was very dirty and he covered some scratches !
    he also shampooed carpets and waxed the outside
    great service ! at home even, thats just the best !
    - Frank M.
  • Brian and his son arrived on time; he was professional and knowledgeable. He provided quality service although the price was a little more than I usually pay but it was worth every penny. Brian exceeded my expectations; I can recommend Castle Home Services without reservation.  I love Angie and Brian!
    - Gainell J.
  • We had all our carpets cleaned by Castle five months earlier, and the rest of the house still looks great. but we had some construction done recently and the workmen put plastic down to protect the carpets while they worked. When they finished the construction, they pulled up the plastic and left a sticky gluey residue on the carpet. We knew who to call--Castle!  Brian showed up on time and did a very professional job. He was able to completely remove the sticky residue and left the carpet looking as good as new (even though it sadly is 22 years old). Thank you, Brian!  You're the best!
    - Nancy G.
  • I have been a long time customer of Stanley Steamer but had been increasingly disappointed with both the carpet cleaning service and customer services. I had used Wasson for plumbing (I had excellent service) and was surprised to discover they did carpert and house cleaning. After speaking with Mr. Juan Carlos Sanchez I agreed to have my carpet cleaned.  My first experience with Wasson was amazing. My carpets dried quickly, and all the spots removed even in the carpet along the baseboards were cleaned. I was happy, happy, and happy!!!  None of that gummy feel left like I have experienced after some carpet cleaning service. I looked forward to a long relationship with Wasson. 
    My second experience was a nightmare. In addition to carpet cleaning I decided to have Wasson clean my bathrooms and kitchen.  First they canceled their appointment at the last minute and rescheduled for the next day.  They were scheduled to arrive at 11; 00 AM to complete cleaning followed by carpet cleaning. They arrived at 2:00 PM without necessary staff. Around 4:30 several other guys came and left before 5:30 PM say that one of the guys had a party to go to for his children. I was disappointed with the carpet service; the carpet was soagy and took at least 14 hours to completely dry and I found cleaning rags in the bathroom. I called several times and even went into the office to complain but to date have had no response. Wasson advertising offers a 200% guarantee but provided no follow through. I am a loyal customer and committed to using local merchants. I am looking for dependable consistent service. Wasson is the reason that I joined Angie?s List ?. Help I need my carpet cleaned!!!!
    - Gainell J.
  • First of all, they came out on a short notice and they were early which was wonderful. One of things that I liked is that after surveying the house they let me know ahead of time as to which stains would come out and which one's wouldn't come out, and also why they wouldn't come out; so that I wasn't surprised when they did the whole house. In fact, they were right about the stains that they had targeted at, since they did not come out. Other than that they did an outstanding job, they did it perfectly and I was very pleased with everything about them. I was also happy with the price. I would absolutely use them again in the future.
    - Catherina M.
  • Scheduled a time for a quote and he was right on time. He gave us a quote for stretching the carpet to get it tight and flat, and then a quote for the carpet cleaning, both were a good price. He was able to start right then and did a fantastic job. Very friendly and hard working crew.
    - Wayne T.
  • Luis was prompt and very polite. He was also fast and efficient. We were very pleased with the results and would hire him again.
    - Julie H.
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