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Appliance Repair reviews in Magalia

  • A
    We purchased a Fridge from Hudson's. This particular model had some problems so they sent out their professionals to try to fix it.  They couldn't fix it here so had to take it into the shop. Hudson's gave us an interim Fridge to use while ours awaited a part. The folks at Hudson's are great, they did everything they could to try to fix the problems we had. It wasn't their fault that the unit was a lemon however I would have appreciated a swap for another brand or style that didn't have so many problems. We were told that would have been a last resort. After months of going back and forth with this Unit the problems were finally solved. They WILL stand by the products they sell.
    - Cindy M.
  • F
    SYNOPSIS OF POOR CUSTOMER SVC FROM SEARS IN FEB 2012   February 25, 2012, Saturday afternoon about 5:00 pm, I went into our garage freezer to get something out for dinner.  Much to our surprise, the food was thawing! Our freezer was over 25 yrs old as we bought it in Lompoc, CA @ the Montgomery Ward’s Store just before they went out of business.  We knew we had to get another one and soon!  Hubby went out & bought 3 big bags of ice which we put in freezer hoping it would keep things frozen; it did.   On Sunday, 26 Feb 12, our search for a new freezer began @ Home Depot in Chico, CA. We then went to K-Mart, then Sears where I found a wonderful one that I really wanted. Salesman came over to talk with us and we told him we needed it sooner than later. He said “the computer schedules deliveries & we can not deliver it until 3 Mar 12, next Sat”.  I looked @ him & asked him if he had understood what we had just said about our freezer “going out” & that we needed one ASAP!  I asked to speak to the manager. Manager came over, we explained the problem, mgr said “the computer schedules our delivers and we can’t change it”.  If there is anything I DETEST is this computer excuse.  I lost it!!! I told both of them that computers did not do anything they were not told to do & and we needed delivery the next day!  They said they couldn’t or would not do it!!!    Please DO NOT SHOP @ Sears.  They do not care about the customer’s needs at all and will not help you.
    - Sandra K.
  • A
    The price was pretty well comfortable.  
    - Sandra K.
  • A
    Very knowlegeable technician.  Found the problem quickly and promptly fixed it.
    - Larry S.
  • A
    They were on time, they were accommodating, and they were very nice.
    - Elisabeth M.
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Appliance Repair Services in Magalia

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