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Transportation reviews in Los Gatos

  • F
    SOUTH BAY SEDAN & LIMO SERVICE
    Horrible.  Left a detailed message but it was clear that wasn't listened to, so I responded to each question.  The tone of voice was incredibly unprofessional and rude - like they're doing ME the favor!  Wow - not customer-focused or oriented at all.  Changed the quote 3 times and then when I asked "where the additional costs were going" I got the same explanation 3 times and had to stop her from telling me a fourth time, and that my question had been answered.  When I inquired as to how much time to allot for the drive to the destination, I got a bad attitude, so I had to ask the question directly of "how long does it generally take to drive to that destination and how much time should we allocate" and got a response of:  "as much as you want." 
    Clearly, no help at all - with such a poor attitude and being rude, no thanks - we'll find someone else who values customers.
    - Marilyn C.
  • A
    A TO Z TRAVEL PLANNERS
    Albert was great - super responsive via email and spot on with all of his recommendations. We wanted to surf a couple of days in Northern Spain and he admitted he didn't have much experience with that type of activity. That was fine. I appreciated his honesty and we handled that little piece ourselves. HIGHLY RECOMMENDED.
    - Geoffrey L.
  • A
    SOUTH BAY SEDAN & LIMO SERVICE
    It was wonderful! The driver was very courteous, nice and helped me into the car after the surgery, and took me to my front door and made sure I was okay. I highly recommend them. For me, this was the perfect, very nice, a luxury ride and he was pleasant to ride with.
    - Priscilla T.
  • A
    Paratransit Provider
    They were so punctual.  They were so careful with my dad, he was so frail and they would wait for his appointments to be over with, without extra charging.  They were so nice.  We have been using them so much.  They were excellent.  Then they gave us a 10% discount because my dad at the end had so many different doctors’ appointments and he was not ambulatory that we used to make them do once a week.  So, they gave us a break on the price.  They were always right on time within the minute.  They would come into the house and get my dad sit up in the chair, get special pillows and all comfy.  Even in the summer time he was always freezing cold so the poor guy had to run the heat on in the van when we went.  I would go with them as well.  He was very courteous to help me get into the back of the van.  Then they would wait on if he had an appointment and not charge us any extra time.  They would wait for the doctor’s appointment to be done and take him home.  They are wonderful people.  They went out of the way to make my dad comfortable.
    - Tina S.
  • A
    CLOUD NINE LIMOUSINE SVC
    Excellent service. Drivers were early in both directions, helped us move our bags, and were very professional. I received a call the day before each trip to confirm the itinerary. Drivers were very courteous and friendly. We were met at the baggage carousel on our return, the driver had a cart ready for our luggage. A previous company had us get our own bags, call the company when we were ready, and met us outside. This was much better.
    - JAYNEMARIE C.
  • A
    NEW WEST LIMOUSINE
    OUR DRIVERS HAVE NEVER BEEN LATE, ALWAYS COURTEOUS AND THE COMPANY HAS HELD OUR CHILDRENS' CARSEATS FOR US IN THEIR OFFICE IF WE DECIDED NOT TO BRING THEM ON THE TRIP SO THAT UPON OUR RETURN TO THE AIRPORT THE KIDS' SEATS ARE IN THE LIMO WAITING FOR US.
    - KRISTIANN M.
  • A
    PRESTIGE LIMOUSINE
    unknown
    - Joyce S.
  • A
    SOUTH BAY SEDAN & LIMO SERVICE
    Pickups were all on time, cars were quite nice and the drivers all friendly and professional.
    - Jim J.
  • A
    CLOUD NINE LIMOUSINE SVC
    Wonderful
    - Richard R.
  • A
    SOUTH BAY SEDAN & LIMO SERVICE
    Excellent.
    - Kathy S.
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Transportation Services in Los Gatos

Companies below are listed in alphabetical order.

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