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Locksmith reviews in Los Gatos

  • A
    A Able Locksmiths
    Paul was excellent. He called in the morning to confirm the appointment and let me know that he could arrive earlier if that was convenient. It was, and he arrived at the time agreed upon. He was courteous and efficient, and completed the work in about half an hour.
    - Teresa P.
  • A
    Modern Lock & Security
    Darrin was prompt, friendly, and professional. The price was fair for a service call into the mountains, but since Kryptonite was picking up the tab, I didn't shop around. However, now that I've met Darrin, I would call him again if we needed more locksmithing.
    - Craig C.
  • A
    A Able Locksmiths
    Paul was right on time. He actually called 45 minute prior to appointment to reconfirm.
    Extremely professional and knows his stuff. Got the lock and door handle replaced in less than 30 minutes.
    While working he observed that door was slightly tilting on one side so he fixed that as well.
    Cleaned up using his vacuum cleaner after the job was done. Also made us 3 extra keys at no additional cost.
    Would recommend and hire Paul anytime.
    - Rajesh B.
  • B
    Magnolias Locksmith
    The repairman did an EXCELLENT job. We are so happy every time we use the newly repaired doors which now open and close so smoothly. We think he went the extra mile to "do it right" on both doors, And the front door lock he tuned up just for the heck of it. He wa a "good one"! A conscientious perfectionist, the type of repairman you always wish you could have.
    The problem was that the company owner switched our appt. THREE TIMES, yes THREE TIMES, to suit his own convenience - disrupted out schedule THREE TIMES because something better came up for the time he had previously alloted to us - and that is NOT OKAY. Once you commit to me, you stay committed to me, no matter what. And if something somes up for the time ahead of me, you tell them, "but I have to leave at x o'clock for another appt, so if we're not done by then, I'll have to come back". Or you don't book the time ahead of my appt. for something that might run over, and just book that job for another time all together. Treat me with respect, even if my job is small potatoes. I'm a busy person too, and if I've waited around all day for you, I don't appreciate your cancelling out at the last minute, considering all the things on MY to-do list that I could have gotten done in the meantime.
    - Judith N.
  • F
    Magnolias Locksmith
    I called this company before they arrived at my property and made sure I had purchased the correct Deal. The company came out and started to do work on my door. After arriving at my property and removing the lock, the company said the plate would need to be replaced. I asked him to replace the old lock and rekey. He said he would do this. He went down to his truck and returned to my door. The company said the lock would need to be rekeyed at an additional cost. He would not give me a definite price. I said I would be reaching out to Angie's List if he could not do this. When I asked him to leave, he would not. He said he wanted to make me happy. I had to ask him repeatedly ask him to to leave, which he finally did. He left with several parts to the lock and now I am left with a door with no lock and feel vulnerable. This is especially frustrating as I called the company beforehand to make sure that I purchased the correct Deal. I would have been happy to have bought a more expensive Deal and gotten this taken care of, if I had been informed beforehand that this was the Deal I needed. Someone will now have to redo this entire operation.
    - Erinn R.
  • A
    BAKER'S LOCK & KEY
    I called at 9am. Over the phone I got a good estimate of the price. George came out within 1 hour. Was done in a short time, even though one of the locks was a very old one. Very efficient and professional.
    - Bert T.
  • A
    BAKER'S LOCK & KEY
    They were very prompt about completing the repair.  They admitted they forgot to tell me about a charge,andt didn't end up making us pay.  They saved us lots of money by fixing the lock so that we wouldn't have to buy a new one that would have cost a lot of money.
    - Shelley P.
  • A
    BAKER'S LOCK & KEY
    I called at 9 am and my lock was fixed by noon.  They even had the parts to fix my 20 year old lock.  I had been expecting them to have to replace the entire system, but they saved me a lot of money.
    - patricia d.
  • A
    BD Home Improvements
    He was prompt and efficient
    He is a good problem solver
    He is trustworthy
    Only part I didn't prefer is his pricing. While $75/hour is fair, he's chatty and that takes up time he charges for + he rounds up on the hour instead of charging for a partial hour
    - Diane U.
  • A
    BAKER'S LOCK & KEY
    Service was excellent!  I called Baker's Lock and Key and was told they could have someone here within 30 minutes.  In about 20 minutes Dawn was at my door!  She diagnosed the problem right away and had it fixed within 15 minutes of her arrival.  She was very friendly and professional and even gave me some tips on how to get the latch on our front door to last longer (the service needed today was for our side door).  I will definitely be using Baker's Lock and Key again!
    - Daelene G.
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Locksmiths in Los Gatos

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