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Landscaping reviews in Los Gatos

• F

  French's Waterscapes

  USE THIS COMPANY AT YOUR PERIL We found Bay Area Waterscapes (aka French's Waterscapes) via Angie's List. I have never had a single bad experience with a highly rated company from here. Shared pics - with the owner - of what we wanted done with our fountain. He sent us an estimate of $2750 - $1200 for Ion Gen System G2; Plant assortment - $750; New Pump - $800. They sent the estimate on 9/9/2019 (we have the email). Roughly 3 weeks later the technician showed up. After 30 mins of work (we have Nest doorbell and camera footage of the time he was here), he told my wife he was finished. She asked him what he had done and said "cleaned your system." She asked about the pump and plants and he said "no one had told him that, but that he would adjust the invoice for just the work performed." 3 weeks later we got text/email from the office manager asking for our credit card. We had given it you them in order for them to send someone out and asked for an updated invoice for the work performed and they could use our card on file (I have before and after pics of the fountain mechanical system and not a single thing is different - further evidence). Never heard another word from them. Got a letter at a second home in another state from a collection agency asking for $2750 on a past due bill. I talked to the owner - Cash French - this week and he assured me it was a mistake and that he would "take care of things." I told him I would be more than happy to pay him what I owe him. Because I never got a final invoice and the work wasn't performed as promised on the original estimate, he agreed and assured me he would make it right and that I "wasn't on the list to be collected from." He told me today the collection agency told him that they have me "recorded" saying I wouldn't pay the bill (absolutely untrue - never talked to anyone from a collection agency) and that he was instructed "to have no further contact with me." I have built 3 homes in my life, have a >800 credit rating and would NEVER not pay someone for work completed. And I have never been late on a bill payment in my life. It's unfortunate it came to this as I love to support small business owners. But as I stated at the beginning of this, I would stay FAR AWAY from this company. A solid F all the way around.
  - KIRK P.
• A

  Method Paving

  Excellent job by Method Paving. Nathan is an outstanding project leader. He helped talk through options, he has a great wealth of experience and expertise. His team did an amazing job, Super high quality.
  - Thomas P.
• A

  Black Diamond Paver Stones & Landscape Inc

  I live in Los Gatos and I decided gradually improve my front and backyards so I needed reliable partner. After a number of initial search, review, price/project evaluations I choose Black Diamond which satisfied all my criteria. I was lucky to meet their project manager Joan Hernandez who did a great job around my house and who is now driving the third project on my property. How it works? I explain her in simple words what I need with as much details as I can. Joan asking me additional questions or pointing to some details that I was not even thinking about. Then after 2-3 days I am receiving very detailed plan with pictures , measurements, specifications regarding the project. And the price. We discuss more details and then I sign our contract and pay down payment which is usually $1000. She is working with different crews - now I see the third crew. When their crew starts they first install portable restroom on my driveway and bring all materials and machinery they needed. They proceed very quickly. At some moment they have visit from special worker who controls quality of their job and the person makes measurement and fills out forms related to my construction. I remember the quality guy was discussing some aspects of the project and they been resolving some problems. I actually seen nothing wrong but I am not professional so I can only trust their quality evaluation procedures. As of now they did pavement of the area between front my house and front fence, side of the house pavement and additional drainage and now they are doing front yard complete landscaping. Thank you , Joan Hernandez and Black Diamond for the great job.
  - Sergey A.
• A

  David Tree Consultant

  They came immediately about 30 minutes after I approved the quote and were quickly done that afternoon. I found that impressive given the size of the job. I was also impressed at how everything looked after. Unfortunately they did dirty/scratch the side of the house, that JUST had a paint job. A little touch up paint will solve it but..... They also trimmed a tree near my neighbor's house and I wish they trimmed the both side of the tree evenly. But... I didn't ask before the crew left. Quote was a fraction of previous quotes.
  - LEILA S.
• A

  The Branch Manager

  When Jeff came out to give the estimate for removing the tree, I asked him to walk through the yard to identify any other work that needed to be done; he suggested removing two dead fruit trees and pruning some others. This agreed with other advice I'd been given, and Jeff's price was significantly lower than the other estimates, so I asked him to do all of the work. He arrived promptly on the agreed day and did the work as specified. He cleaned up all of the debris (including digging out the stumps of the two fruit trees and removing the melaleuca to ground level). Jeff also advised me on how to keep my other trees healthy. I was very pleased with the work Jeff did and how smoothly the project went. I'd hire him again.
  - David S.
• A

  Precision Property Maintenance

  As rated above, excellent in all areas. They are very responsive via phone/text providing accurate times when they will arrive, accurate and reliable quotes, etc. High quality work all around. A pleasure to work with! I wholeheartedly recommend their services.
  - Richard R.
• A

  Method Paving

  these guys did a superb job and were very respectful of neighbors and my family. a really professional excellent result with effort over and beyond what was expected to really finish this off properly. i am very thankful for these guys and highly recommend them. they really know what they are doing.
  - jon l.
• A

  About Green Land Care

  We are very pleased with the results of removing the dangerous leaning and overgrown trees. It has transformed our backyard! Vicente and his crew were a pleasure to work with and we look forward to using them again in the future for other landscaping needs on our property!
  - Tim S.
• A

  A WEST VALLEY ARBORIST

  Simon explained, discussed, and consulted with me on what we wanted and advised me on what needed to be done. It was costly, but a lot of work was done, all very well and a good clean up by the crew. We were pleased since our trees looked better and we felt comfortable about the big ones with winter storms coming on.
  - George J.
• B

  Rosa's Maintenance, Inc.

  communication with Gloria/Rosa was very good. though it was unclear how many man-hour my service included nor how the remaining hour after the 1st service could be used. I have a rather small and easy-to-clear yard so I didn't need all 8 man-hour at once. The availability was limited so I couldn't get my 1st cleaning schedule weeks after my purchase. The first service only consumed 50% of my purchase. The hours used wasn't clearly documented. Gloria/Rosa helped me schedule the 2nd service yet it's long after I have hired another yard cleaning service. I appreciate Gloria/Rosa's help to nevigate thru the system yet the 2nd cleaning was sort of a waste for me since i already have my weekly cleaning scheduled and there was not much in between my weekly cleaning to be serviced.
  - Julia C.