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Profix Appliance Service

Founded 2010 • Angie's List since May 2013

A Rated | 8 Reviews

Description

We maintain and repair household appliances, focusing on your kitchen. Profix Appliance Service of Los Angeles, California, is an authorized service provider for Viking®, Dacor®, BlueStar® , Verona®, Ilve®, and DeLonghi® appliances. We have more than 17 years experience in the appliance maintenance and repair industry and provide you with superior service at reasonable rates. We are located in Los Angeles, near LAX. We provide service within a 30-mile radius, including service to communities along the 405 Freeway from Rancho Palos Verdes to Granada Hills and along freeways 101, and 134, from Thousand Oaks, to Pasadena. All of our technicians are factory trained and authorized to work on your appliance. We guarantee our labor for 30 days and we have a one-year guarantee on parts. Our goal is to provide you with the best customer experience. We strive to be number one for service in the appliance repair industry....

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C R Appliance Repair

California Republic Appliance Repair is a company founded by experienced appliance repair technicians. Our service center strives to provide courteous and professional customer assistance. Our well trained and knowledgeable technicians stay updated on new appliance and manufacturer developments. We have been working in your area with appliance brands like : Electrolux, Frigidaire, Whirlpool, KitchenAid, Maytag, Jenn-Air, Samsung, Viking, SubZero, General Electric, Fisher Paykel and LG. In addition to quality repair services, we'll be glad to help you with seasonal maintenance of your air conditioning system and other products. You can trust that we have the best prices and always back up our job with warranted parts. Along with our emergency response, most service calls can be scheduled within 8-16 hours. We generally provide a two hour window for your appointment whether its in the Am or Pm.

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Verified Reviews

A few reviews for this pro…

A

RATED

07/10/2018

The best repair experience ever!

DESCRIPTION OF WORK
Refrigerator repair

CATEGORY appliance repair

A

RATED

08/18/2017

We called them that day and they were able to fit us in and fix. Super responsive!

DESCRIPTION OF WORK
Our refrigerator was all of a sudden not very cold in the morning.

CATEGORY appliance repair

A

RATED

08/04/2017

I had trouble with a new microwave hood and Profix came out to repair. They had to order a part but the company sent the wrong part three times! In the end, Profix helped me to get a new unit. Chris, the repair person who originally came out was very knowledgeable and nice. When the new unit came in Mike and Miguel came out to install it. They had to fix up some errors on my original installers pa...

DESCRIPTION OF WORK
Our new microwave hood had to be repaired but ultimately replaced.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Thank you very much for your kind words. Your review is much appreciated. Best regards. Mike Rosiak.
A

RATED

02/26/2016

unknown

DESCRIPTION OF WORK
Viking refrigerator fan upgrade kit. Completely quiet now. Very happy with the outcome.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very pleased with the outcome of your service and just wanted to personally reach out to you and thank you for ...
C

RATED

09/09/2015

unknown

DESCRIPTION OF WORK
The LED lights that indicate a burner is on on my Dacor cooktop failed over time. It started with one then eventually three out of the five were out. It was dnagerous because you can't always see the flames and the burners were left on several times. Profix replaced all five LED lights in March 2015 for $328 (I had to give them 50% down on the parts which was fine but then the tech charged full price at the time of the repair and I had to call them to refund the deposit--although I think they would have caught the error on their own). After the repair, 2 of the burners (the ones that are not sealed) kept sparking after the burners were ignited. That was not happening before the lights were replaced. I assumed some dust had entered the burners from the repair (he had to open the ccoktop) and assumed it would stop on it's own (shame on me--I should have called them immediately). After a few months (in July), I could not stand the constant clicking so I called them, assuming they would ackowledge that they caused the problem, but they said the labor warranty had expired, and that this would be billable. The technician came out and quoted $393 for the repair. I could not prove they had caused it, so I agreed and gave them another parts deposit. The technician came out when the parts were in stock and then when he came out he took another look and decided he needed more parts because he wasn't really sure what was wrong. The new estimate was $634. He said he might not need all of the parts but since he did not know what was wrong I figured he would put them all in just in case. At that point I would have spent slmost $1,000 to repair a cooktop where the only problem had been 3 malfunctioning LED lights. I told them forget it. I had to call twice to get my second parts deposit refunded (not that big a deal, just annoying. During this process I spoke to the owner Mike who was very polite but insisted his tech knew what he was doing and they could not have cuased the issue. I will never know, but I am not confident that the tech could diagnose the problem since he ordered multiple parts--how would I ever know what the correct repair cost should have been? Unfortunately, they are the only authorized Dacor service provider in my area so no other options. And my burners are still sparking constantly.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

Dear Valued Customer, Thank you so much for your review! I apologize in the delayed response as we have just recently started focusing on our social media presence. We really appreciate the feedback and value it highly when we review service calls to continue improving our services. I am very sorry for how your service was executed and wish there was a more positive outcome. We have used your revi...

Services Offered

We maintain and repair household appliances, focusing on your kitchen. Profix Appliance Service of Los Angeles, California, is an authorized service provider for Viking®, Dacor®, BlueStar® , Verona®, Ilve®, and DeLonghi® appliances.

Services Not Offered

We do not clean appliances.

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express
Emergency Service
No
Warranties
Yes