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Find Top-Rated Los Altos Fireplace Contractors

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Fireplace Repair reviews in Los Altos

Real People ~ Real Reviews ~ Real Results

  • Everlast embodies 5 stars. We're glad we found this company through AL. We remodeled our kitchen, master bath, entryway and two guest bathrooms (counter tops, flooring, master shower, lighting, stove, range hood, sinks, faucets). Ariel was our project manager. He really did listen to our concerns and addressed any issues that we had. He was always available to us when we needed her. My wife and I are very clean. The crew ensured that everything was covered and protected (carpet, wood floors). The team made zipper walls to contain the dust the best they could. They cleaned up their workspace every day (swept floor, vacuumed). They respected our home. They even cleaned our window screens after they were done. Both the team and coordinating with Ariel were like clockwork, arrived at 8:00am everyday. Ariel explained what they were going to do every day and always asked us if we had any issues or concerns from the previous day's work. Alder always remembered the requests we had no matter how detailed it was. Everlast take pride in what they do, which is evident in their work. To us, they are skilled artists. From the tile work on our floors, to the back splash in our kitchen...everything is amazing. They really exceeded our expectations.
    - Robert J.
  • They said they do cleaning, but we only needed help with getting it started. I guess they provided some advice on that. They were terrible. The guy was here on time. He won't refund our money, when we called to ask for our money back he said that we live in a good zip code where we are able to afford it. He said that he don't have any money and can't give us $99 back.  

    - Sue S.
  • The owner was hard to deal with, with a million excuses for almost everything. He didn't seem especially familiar with Angie's List or what the deal was. However, upon prodding, a competent worker did come out and get the fireplace started. He wanted us to pay for transportation from Gilroy + &125/hr. However, finally he took the $99 as promised on Angie's list. More communication needed between Angie's List and vendor.
    - Sue S.
  • I didn't know where to start to get this thing removed - have not used it for years and will never ever burn another fire in our fireplace! Searched under "chimney" and e/mailed several contractors on Sept 4 got a response from Linda  @ Mr. Chimney  later that day saying that fireplace insert removal  is something they do frequently. (Some contractors won't deal with insert removals - they're extremely heavy, bolted into the firebox, etc). On Sept 8 the owner was here to give us an estimate and detailed explanation of what they needed to do. Then on Sept 12 the crew of two was here to remove the insert and  the long chimney duct (part of the insert), clean the chimney and measure for new damper. By Sept 15 (that was fast!)  the damper was ready, so I set up appt for Sept 19;  Adrian came out again on Sept 19, mortared the new damper and bricks into place, and thoroughly cleaned the inside of the firebox to remove all of the old soot (that's a really messy, nasty job - lots of particulate matter in soot). I wanted the box clean so we could PAINT the interior of the firebox and use this new space to display art books, dried arrangements, (I haven't decided on a decorative feature just yet).  Adrian did a very thorough, careful, and mess-free job for us. The other 2 guys were very careful with getting the incredibly heavy insert removed and out of the room safely also. Everyone we dealt with at Mr. Chimney was great! What I thought was going to be a big bad job went much more quickly than I expected, and was I glad to pay $1400 to get ride of the insert - it was very much worth it!  Thank you MR. Chimney ! 

    - EUGENIA A.
  • Valley heating and cooling did a great job and honored the full two hours of work. They even came out more than once as the first visit actually turned into a consultation and then they returned to do the work later.
    - Nina O.
  • The Chimney doctor team arrived arrived almost on time, even gave me a call that they will be a little bit late due to traffic. They appeared to be very knowledgeable and took time to explain the issues with the two chimneys. I was pleasantly impressed and was very interested to work with them.
    Unfortunately, I never got a quote. They indicated that they are busy, so they won't get back to me for a week. I waited two weeks, I called,  but to no avail. I find it unprofessional. I would understand if they let me know that they are not interested or unable to perform the services, instead of keeping me waiting with promises but never getting back.
    - Mahmut Y.
  • Selection was easy and the installation estimate and actual work were done as planned. Took about 6 hours from the polite and very efficient crew. We chose high-end units and we're very happy with them - they heat the whole house very efficiently (though we have yet to see the full impact on our gas bills!) and it's likely we will use them a lot more than we actually planned! We might have found a cheaper source or a lower cost option somewhere else but we're very happy with this choice of units and of installer. 
    Great job by the Penguins!

    - Philip S.
  • They gave us several options that we found interesting. We could act as home contractor while the project manage. We chose to hire them as the designer and contractor "design build". This was a good fit for us. Getting everything done at one place was the way we preferred to get our project done.
    - Chris b.
  • Very professional in describing the options. They work with an excellent installer who was also very efficient and professional. I'm very satisfied with the fireplace I bought and with the experience I had with them.
    - Alan E.
  • Technician showed up on time and did a professional job. Would certainly recommend them to others.
    - Raphael O.
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Fireplace Contractors in Los Altos

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