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Irrigation System reviews in Los Altos Hills

  • A
    Richard S White Maintenance
    Richard confirmed several days ahead and arrived right on time. He immediately started to work and the list of over 50 items and checked those off over three appointments. He is very articulate and can explain with ease exactly what he is planning. We kept finding more things to fix and he has continued to assist us including fixing a fence that required some very innovative thinking when a tree pushed it out of place. Not only is he very smart and also pleasant to work with he finds and recommends fixes that make our lives better. He receives our highest recommendation for quality work and innovation. You will need to book ahead as he is in demand.
    - JoAnn C.
  • D
    Eagle Plumbing
    My main concerns were a vibration in the house plumbing sometimes when the lawn sprinkler, on an automatic valve, shut off and the need to clean out and/or repair the pressure regulator.
    I had asked for a specific employee because through previous experience I had a lot of confidence in his ability with both irrigation and regular plumbing, and had said I would accept nobody else. In fact, I had waited until he came back from vacation. He was scheduled to arrive between noon and 2:00 p.m. on Sept. 8.
    When 2:00 pm arrived, I called, and was told that he had been sent on another job.
    - PHILIPPA S.
  • C
    Landscaping Bay Area
    He did a good job with the replacement sprinkler head, but his reset caused the system to go on for only 30 seconds.  I wouldn't have noticed this problem if I hadn't been awake early one morning when the system started.
    - MARY F.
  • A
    Richard S White Maintenance
    Rich did a great job, arrived on time and was professional and neat in his work. The only problem is that he is so busy it takes a long time to schedule him to do a job. Overall, very good work and reasonable charge.
    - Tom L.
  • B
    Landscaping Bay Area
    Genaro is knowledgeable  with regard to sprinkler systems. He changed the watering schedule and time on our timers to maximize the use of water to the landscaping requirements of our property. I would like to have used him to repair and upgrade the system, so this is the 60% criteria for future recommendation. However, 40% of the remaining criteria is based upon his responsiveness and followup. It took approximately 3-4 weeks to find a time that was agreeable for each of us. During this period he set and cancelled 2-3 dates. When he did get to our home he changed to watering schedule. He also made a significant effort to identify the parts to repair and upgrade the system. He said he would get back to us within a week and a half. The major issue is that we haven't heard from him since. After the first 3-4 weeks of scheduling and rescheduling the first appointment, we decided to let him contact us. This hasn't happened and it has been 6+ weeks. Bottom line is; "Lack of confidence in his ability to follow up should there be a problem". In my estimation, he has 60% of it right, but the follow up needs a lot of improvement.
    - Ron C.
  • B
    Landscaping Bay Area
    They were Punctual and professional. They performed the service to clean out the sprinklers and adjust them quickly. They were definitely better, however there is a lot more overspray (on hard scape and street). They also provided an estimate for replacing the sprinkler heads as they were very aged. The quote was very detailed and professional, but much higher than expected. Getting additional quotes to compare.
    - Ron T.
  • F
    Rainman Sprinkler Service
    I bought this service through Angie's List "The Big Deal"
    The contractor came, late, and turned on the sprinklers in my yard. The first thing he said was that I was going to have to replace all my valves. His estimate was $600
    I went into the house briefly. When I came back out the contractor and his helper were gone. I called him on his cell phone and he told me that he had to rush to his next appointment and he would call me back. He never did.
    This was a very negative experience. I eventually had the valves replaced for $200 and I will never buy another "The Big Deal" from Angie's List. It is just an opportunity to up sell.
    - PEDRO R.
  • B
    Rainman Sprinkler Service
    Team came out and started repairing underground pipes that tree roots had been breaking. (These pipes were to water two garden zones that run along the edge of the property). After fixing the 3rd broken pipe, rather than digging up all the underground pipe, they decided to run a flexible line aboveground around the perimeter of the yard and have drip irrigation feeders off of that.  That was a good call, but my disappointment is with two items:  1)  They combined two zones into one, which means that although they installed 4 new valves, only 3 are being used.  I wanted to keep 2 zones for the garden so I could make the timing specific to the plants in each zone.  2)  The feeder lines that come off the flexible pipe keep popping off and shooting water across the yard. That may be because the pressure in the pipe is too high, There's not a pressure regulator to step down the pressure from the valve into that flexible pipe (not saying that's the problem, but it is what I did in the front yard where I have a similar setup).  In sum, the flexible pipe solved the problem of the underground pipes being broken, but I lost control over a watering zone and if I'm traveling and the sprinklers are in the zone with the flexible pipe, there's high probability I'll have water shooting halfway across the yard because of the high pressure and the drip irrigation dribblers won't actually water the garden.
    - JOHN R.
  • C
    Rainman Sprinkler Service
    The work was done competently. My quarrel is with their business practices. They show up, give you an estimate, and want to start immediately. The initial estimate was for $250. I said no way, that was crazy. So they said $200. I said $100 and they took it. I've a hunch they would have taken even less because the work only took about 20 minutes.So, be careful If you do business with them. Expect to initially be quoted a very high price. Negotiate hard and you'll likely get a much better price.
    - Lawrence T.
  • A
    Rainman Sprinkler Service
    Paul showed up at our agreed-upon time. He checked each sprinkler "station" (our yard has six). He then gave me a quote and offered to complete the job immediately that day. His two employees required 7 hours.

    I think I could have gotten a lower price from another firm. However, for me the professionalism of Paul's employees was worth the price. They were friendly and fast and my family felt comfortable with them in our little yard all day.
    - JIM C.
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Lawn Irrigation Services in Los Altos Hills

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