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Long Beach Custom Cabinet Making Articles
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Long Beach Cabinet Makers Reviews
He can trouble shoot on the spot which is the sign
of a true professional. Pier cleans up after himself
when he is done with his work and I am using him again
for some other work around the house.
The negative reviews posted on Yelp and Angie's List and BBB are true and representative of what kind of service you can expect from this company. This particularly true of the reviewer who wrote that
You will experience a hard sell from a designer who doesn't fully understand construction, promises will be made, and then once you are in the middle of the job, you will be forced to make expensive change orders in order to get what you wanted done. This has happened to me at every turn with this company. When they need a payment from you, you will be pushed and pushed. They will delay work until they get that payment, even if there is a valid reason for withholding. In my case, I was waiting for a quote on the change order and was uncomfortable getting ahead in the payments until I knew the scope of work and the final amount due. But, once you go without a payment, you get bumped off the schedule. It's like a game of chicken, only YOU WILL
My main complaints:
-I asked for a garage to be finished like a rec room (which they specialize in according to their literature). Little details like lights, base boards, insulation, hiding plumbing inside walls, etc., are not curiously left out of the scope of work. This is so they can quote you a competitive bid and incur additional charges later. I think another reviewer got the run around about cabinet hinges. As if you would want a cabinet without hinges.
-They use the cheapest of the cheap. The utility sink they installed for me is the worst. I could have done better shopping on my own, and using a handyman. Small potatoes there. But, for the driveway, they quoted me on tile that was cheap and would not sustain the weight of a car. Now I have to procure my own materials at a higher cost. My time, my money, my hassle. Why did I go with these guys again?!?!
-The construction manager is curiously off-site during these sales meetings, and he could have circumvented all of these misunderstandings. BUT, I suspect this is so that they can make big promises, get your business, and only later, when you under a pile of dust, tell you "Sorry. It's impossible." This is worst trick of contractors, but you would think a company like
I go on and on, but suffice it say, that this company is trouble. They will not give you a headache free experience. They will not give you good customer service, or work with you once the project is underway, unless the all might CHANGE ORDER is made. I really wish I had gone with a smaller company, one which is committed to quality and making the customer satisfied. In construction, things come up, but I've never had such a hassle getting a company to course correct before. They should be bending over backwards to make-up for my inconvenience and for their oversight.
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